Kings Dodge Chrysler Jeep
Cincinnati, OH
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Buying a used car We worked with Haley Wolf, and couldn't ask for a better person. She is down to earth and very professional. She made this process the easiest exper We worked with Haley Wolf, and couldn't ask for a better person. She is down to earth and very professional. She made this process the easiest experience we have ever had. I will definitely go to her again when we buy another car. Thank you for making this an enjoyable experience. More
Great Experience Derrick Bunger was our salesperson and my experience couldn't have been better. He was very friendly and helpful and the buying process was very smoot Derrick Bunger was our salesperson and my experience couldn't have been better. He was very friendly and helpful and the buying process was very smooth and easy. Derrick was not pushy or anything like what you would normally expect from a salesperson. He was very patient and my experience was excellent. I would strongly suggest working with him when searching for your new vehicle purchase. More
New Purchase We drove 20 miles to see the selections. Kings had the vehicle we wanted with all the features at a price we could afford. Jim was knowledgeable and We drove 20 miles to see the selections. Kings had the vehicle we wanted with all the features at a price we could afford. Jim was knowledgeable and made the process easy. More
Best dealership in the tri-state area I have bought four cars from this particular dealership. They put the customer first, and ensure that you are happy. The sales people do not force c I have bought four cars from this particular dealership. They put the customer first, and ensure that you are happy. The sales people do not force cars upon you. I got a great deal on a 2017 Cherokee and I love the crossover. Overall, I highly recommend coming to this dealership. More
Great inventory I Had emailed the dealership several days prior to my visit with the VINs of the cars I wanted to test and when I showed up they were ready to go. Inv I Had emailed the dealership several days prior to my visit with the VINs of the cars I wanted to test and when I showed up they were ready to go. Inventory had a lot to choose from and talking numbers was low pressure and I was very happy with the price of my car and the ease of purchase. More
A little confused Arrived and seemed to be passed around till someone was willing to get my paperwork started for an oil change. They attempted to charge me $85.00 for Arrived and seemed to be passed around till someone was willing to get my paperwork started for an oil change. They attempted to charge me $85.00 for the services which were included in the purchase of the vehicle and they should have on file but requested me to produce paperwork to prove Not sure who assisted me in the end More
Job well done Had a appointment had three recalls done and got car back 1.00 in afternoon. Chanel Elan call and said it ready.very pleasant and friendly place too c Had a appointment had three recalls done and got car back 1.00 in afternoon. Chanel Elan call and said it ready.very pleasant and friendly place too come. More
Terrible experience. Poor customer service. 0 stars Took truck in for two recalls. Only one got addressed. When I picked it up no one wanted to explain the situation. Attitude was terrible. Overall expe Took truck in for two recalls. Only one got addressed. When I picked it up no one wanted to explain the situation. Attitude was terrible. Overall experience was terrible. Curious to see if I get a response from this. Not an email or text but a phone call to explain why it was handled so poorly and why wasn't second recall addressed or explained. More
2017 Jeep Grand Cherokee Summit We were treated professionally from the word go by Leonard Harris, he gave us a fair trade on our vehicle and made sure he hit the mark on everything We were treated professionally from the word go by Leonard Harris, he gave us a fair trade on our vehicle and made sure he hit the mark on everything we wanted on our vehicle. Couldn't ask for a better experience. Andy Beitenbach also explained the finance side so even I could understand it and gave us a smokin' deal on Lifetime Warranty from Jeep/Mopar. Looking forward to utilizing their awesome service department! More
MORNING SPENT IN WAITING ROOM GREG, IN SERVICE WAS GOOD. WAIT TIME FOR MY RECALL REPAIR WAS RIDICULOUS. I HAVE BEEN DOING WORK ON CARS AND TRUCKS FOR 40 YEARS. I SHOULD NOT HAVE GREG, IN SERVICE WAS GOOD. WAIT TIME FOR MY RECALL REPAIR WAS RIDICULOUS. I HAVE BEEN DOING WORK ON CARS AND TRUCKS FOR 40 YEARS. I SHOULD NOT HAVE HAD TO BEEN THERE 4 HOURS FOR MY VEHICLE TO GET NEW CLOCK SPRING. I ARRIVED AT 7:30 TO BE IN FRONT OF LINE. IF MECHANICS DONT ARRIVE UNTIL 8 WHY OPEN DOORS AT 7:30? NO RATING ABOVE FOR YES OR NO BECAUSE I HAVE HAD OTHER BAD SERVICE IN THE PAST NOT RELATED TO THIS VISIT. I HAVE HAD SOME GOOD SERVICE AS WELL. More