Kings Dodge Chrysler Jeep

Great service experience Chanel did a great job handling the broken thermostat and several software updates on my Cherokee. I love my jeep except for the dealer experience, s Chanel did a great job handling the broken thermostat and several software updates on my Cherokee. I love my jeep except for the dealer experience, so before going into Kings I had fully expected to never buy another Chrysler product after this one. However, Chanel was very attentive and responsive, never once treating me like she was too busy for me (Zimmer), or that I didn't know anything about my car and needed to be lectured (Sweeney), or that she didn't value my business and be upfront and honest (Northgate). The entire process, from scheduling (they fit me in same day as I was scheduled to drive to Chicago that afternoon), to the loaner car, to the simple fact that I was treated like somebody actually cared About customer satisfaction. I will definitely be back; my only regret is that I didn't buy from them in the first place. They'll get the business for my next car. More

Professional & Very Friendly I've always been skeptical when it comes to fixing phones, cars, etc with customer service because I was expect hidden fees. Kings Dodge saw that I ha I've always been skeptical when it comes to fixing phones, cars, etc with customer service because I was expect hidden fees. Kings Dodge saw that I had just bought a new car from them and fixed my problem for free and extremely fast. Glad I'm with Kings Dodge. More

We bought our 2nd car within 6 weeks. Mr Harris was upfront with everything. We would buy from again. This was our 2nd vehicle purchase from Mr. Harris within 6 weeks. THANK YOU! Mr Harris was upfront with everything. We would buy from again. This was our 2nd vehicle purchase from Mr. Harris within 6 weeks. THANK YOU! More

used jeep purchase This is the second vehicle we purchased at Kings working with Leonard Harris. He is very good at what he does. We'll be back to see Leonard for our n This is the second vehicle we purchased at Kings working with Leonard Harris. He is very good at what he does. We'll be back to see Leonard for our next purchase. More

great time spent Chris was great to work with and made the long day time well spent. He was able to get me in the car I wanted and out the door the same day! I will be Chris was great to work with and made the long day time well spent. He was able to get me in the car I wanted and out the door the same day! I will be coming back to Jeep in the future as I and my family are already enjoying our new ride! More

Was a very pleasant buying experience. My wife and I deal with Leonard Harris at Kings Dodge.we talk let him know our interest and price range and he gives excellent advice with our picks. My wife and I deal with Leonard Harris at Kings Dodge.we talk let him know our interest and price range and he gives excellent advice with our picks.The man is very knowledgeable and hard working and is always a pleasure to deal with. More

My First Jeep I bought here because of my salesman, Chad Johnson. Awesome guy! Didn't attack us when we walked onto the lot & didn't harass us with endless phone I bought here because of my salesman, Chad Johnson. Awesome guy! Didn't attack us when we walked onto the lot & didn't harass us with endless phone calls about "what was available today' as several other salesmen did. He worked with us to get the deal we wanted. We will be back to purchase another vehicle from him later this year. More

Used 2006 Toyota Sienna. Excellent overall experience. Salesman Rob Haas was very pleasant and easy to work with. Vehicle exceeded our expectations. Delivered in pristine cond Excellent overall experience. Salesman Rob Haas was very pleasant and easy to work with. Vehicle exceeded our expectations. Delivered in pristine condition. Quick and painless process. More

replace broken latch on center console I dealt with Mark Dresselhaus big mistake! I waited 2 hours for the technician to remove a latch. Mark then told me they had to order a new latch but I dealt with Mark Dresselhaus big mistake! I waited 2 hours for the technician to remove a latch. Mark then told me they had to order a new latch but they would remove the console lid and install the latch when it came in so i wouldn't have to wait, I thought great idea.The part came in on Friday, after several calls and not receiving any return calls I contacted Mark the following Thursday. He told me to come in the next morning and the lid would be ready. The next morning Mark was off and the latch had not been touched nor had the technician had any idea about it. I waited another hour and a half before the job was completed. More

Complementary oil change Another great experience with my free oil change program after purchasing the car from the dealer . 35 minutes from park to exit - no upsale pressu Another great experience with my free oil change program after purchasing the car from the dealer . 35 minutes from park to exit - no upsale pressure - they just did the job and I appreciate that More