Kings Dodge Chrysler Jeep

One of the best experiences I've had buying a car. I loved dealing with Haley and her bubbly personality. She kept it 100 with you and made you feel welcomed with the pressure of buying a vehicle. I loved dealing with Haley and her bubbly personality. She kept it 100 with you and made you feel welcomed with the pressure of buying a vehicle. More

Nice experience buying a used truck. Went to Kings Dodge on Saturday to look for a used truck. Salesman gave me keys for lengthy test drive. Got late, after closing. he stayed and answe Went to Kings Dodge on Saturday to look for a used truck. Salesman gave me keys for lengthy test drive. Got late, after closing. he stayed and answered questions for me. Went back next afternoon. Made deal and went home with truck Sunday, in time to meet friends for dinner. Smooth process, and happy with price. Took some haggling to get to the right price, but I like knowing a dealer will work with me. Can't stand dealers who claim "no haggle price". This just means we will not deal with the customer and will take nothing less than the sticker price. Kings Dodge treated me right. Taking truck back in for removal of previous owner's smoking odor in cab. Agreed upon during deal. More

Trade for new jeep Very pleased with the sales and customer service. I was able to trade my old vehicle and get a brand new jeep Cherokee! I absolutely love it! They had Very pleased with the sales and customer service. I was able to trade my old vehicle and get a brand new jeep Cherokee! I absolutely love it! They had all the paperwork ready to go when I got there the day to make the sale! Made it so easy for us! More

Knowing your Customer I showed up to look at a vehicle I had been researching for a good while. My sales representative asked a few general questions, realized that I knew I showed up to look at a vehicle I had been researching for a good while. My sales representative asked a few general questions, realized that I knew what I was looking for and let me do my thing. No pressure at all. He stood by waiting for any questions I might have. Bought the vehicle the following Monday. More

Great service. Tried their best. Calvin was great to work with. He stayed with us late on Sunday to ensure everything went ok. Ron was a pleasure to work with. Calvin was great to work with. He stayed with us late on Sunday to ensure everything went ok. Ron was a pleasure to work with. More

Great experience They Quickly Honored my appointment time and got me into a loaner car right away. Craig Ditmer is extremely professional and great/easy to work with. They Quickly Honored my appointment time and got me into a loaner car right away. Craig Ditmer is extremely professional and great/easy to work with. Hopefully when I return to have the work done, this experience will continue. More

Service and Cleaning Service and oil change was fine. I had asked that my car be washed while it was in for service. It looked as though they sprayed a hose around it an Service and oil change was fine. I had asked that my car be washed while it was in for service. It looked as though they sprayed a hose around it and called it a day. Very crappy wash job!! More

Quick but far from thorough Kings did a great job of getting my oil changed within a hour and getting me out the door quickly. I was upset however with the inspection of my vehic Kings did a great job of getting my oil changed within a hour and getting me out the door quickly. I was upset however with the inspection of my vehicle. I purchased my vehicle from this dealership so my oil changes are free. As part of that oil change they inspect major aspects of the vehicle. The reviews are rated green, yellow and red. My vehicle was rated green for my windshield wipers, which should have been replaced months ago. My tires were also rated in good condition when they need replaced within the next few months. I mentioned the tires to the rep and he remeasured and confirmed that it was not recorded correctly. I was satisfied but I feel that kings jeep missed an opportunity. I would have purchased new tires and windshield wipers that day if they would have confirmed what I already knew. More

Great service experience Chanel did a great job handling the broken thermostat and several software updates on my Cherokee. I love my jeep except for the dealer experience, s Chanel did a great job handling the broken thermostat and several software updates on my Cherokee. I love my jeep except for the dealer experience, so before going into Kings I had fully expected to never buy another Chrysler product after this one. However, Chanel was very attentive and responsive, never once treating me like she was too busy for me (Zimmer), or that I didn't know anything about my car and needed to be lectured (Sweeney), or that she didn't value my business and be upfront and honest (Northgate). The entire process, from scheduling (they fit me in same day as I was scheduled to drive to Chicago that afternoon), to the loaner car, to the simple fact that I was treated like somebody actually cared About customer satisfaction. I will definitely be back; my only regret is that I didn't buy from them in the first place. They'll get the business for my next car. More

Professional & Very Friendly I've always been skeptical when it comes to fixing phones, cars, etc with customer service because I was expect hidden fees. Kings Dodge saw that I ha I've always been skeptical when it comes to fixing phones, cars, etc with customer service because I was expect hidden fees. Kings Dodge saw that I had just bought a new car from them and fixed my problem for free and extremely fast. Glad I'm with Kings Dodge. More