Kings Dodge Chrysler Jeep
Cincinnati, OH
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Customer Service Just want to say Craig Ditmer was very supportive of handling my 2015 Jeep wangler radiator, leakage and electronic issues... I appreciate his dedi Just want to say Craig Ditmer was very supportive of handling my 2015 Jeep wangler radiator, leakage and electronic issues... I appreciate his dedication and care. Mark More
Less than normal 1. appointment available two weeks later, while other dealership immediate (I had to drive malfunctioning chrysler 200 for two weeks, with risk) 1. N 1. appointment available two weeks later, while other dealership immediate (I had to drive malfunctioning chrysler 200 for two weeks, with risk) 1. No answering to my 4 times phone calls before visit on the day 2. Paid for flat tire fix but found flat again 2 hours later (Mechanic insisted the tire flat again because of sensor????? does it make sense?) 3. Explained I had warranty for replacement of tire pressure sensor, but replied I had to pay because it was not covered (finally, they found it was covered after unnecessary struggle) People said Chrysler was worst. Now I guess it is because of bad service, not only because of the product. More
Oil change and tire rotation. Went for an oil change and was told I needed a tire rotation. They said I should get them rotated every 5000 miles. Not sure about that. They also sai Went for an oil change and was told I needed a tire rotation. They said I should get them rotated every 5000 miles. Not sure about that. They also said 10000 miles for an oil change. Thought it was 5000 miles. More
Nice to be heard Customer service was friendly, attentiveness to my personal needs was definitely there, There was no pressure towards needing to make a decision.. I w Customer service was friendly, attentiveness to my personal needs was definitely there, There was no pressure towards needing to make a decision.. I walked away with exactly what I wanted, and would recommend going to Kings Auto mall for anyone looking to purchase a vehicle without feeling as if you're the one that got sold! More
Everything went the way it should I found the car I wanted on their website. I was test driving it within 20 minutes. I paid exactly what I thought I would pay for it before I even c I found the car I wanted on their website. I was test driving it within 20 minutes. I paid exactly what I thought I would pay for it before I even came to dealership. They were honest with me and the Salestate rep worked hard to get me what I wanted. More
Car buying experience I had an excellent experience at Kings CJD. The sales staff was very supportive and answered all of my questions. Being a first time car buyer, the ex I had an excellent experience at Kings CJD. The sales staff was very supportive and answered all of my questions. Being a first time car buyer, the experience couldn't have been any smoother More
Quick & Easy The new quick oil change lane that is available really is quick and easy! in and out with oil change in under an hour. Staff is very polite and helpfu The new quick oil change lane that is available really is quick and easy! in and out with oil change in under an hour. Staff is very polite and helpful! Waiting room is decked out with coffee options! Would recommend to any friend!! More
Great visit! Great visit with service department. Got a routine oil change and battery check. Everything checked out great! Would recommend them to all visit! Great visit with service department. Got a routine oil change and battery check. Everything checked out great! Would recommend them to all my friends. More
Best experience I ever had!!! I have never been to a car lot where they really take care of you the way they took care of me here at Kings Dodge. If I ever need another car I know I have never been to a car lot where they really take care of you the way they took care of me here at Kings Dodge. If I ever need another car I know where to go. More
listen to what our needs were and didn't try high pressure we had a great experience. we initially wanted to purchase a cash truck to pull our boat . but we ended up purchasing a newer vehicle and traded in o we had a great experience. we initially wanted to purchase a cash truck to pull our boat . but we ended up purchasing a newer vehicle and traded in our older one . Calvin and Brandon were very honest and patient and knowledgeable and made our purchase a smooth and seamless transaction More