Kings Dodge Chrysler Jeep

Good Service - WiFi needs fixed I Came in Early 7am for an Oil Change, service was Great. Got in and out in about the amount of time I expected. My only complaint is the last two tim I Came in Early 7am for an Oil Change, service was Great. Got in and out in about the amount of time I expected. My only complaint is the last two times I have been in for an Oil Change (November 2016 and March 2017) Your Wi-Fi had not been working properly. I could connect to wifi but the internet was not working. I know how to connect to Wi-Fi, the issue was not my device. I have used the wifi at your location several times. Lately it has not been functioning well. Normally when I come in, I bring my laptop so I can work remotely. I let your staff know about this issue, they verified there was a problem. They said they couldn't do anything because the staff that could fix it did not come in until 9am. They were kind and I understood their issue. It seems like you need new WiFi or at least train early morning staff on how to correct this issue. Thanks More

Great Experience Sherry Tarter is a great salesperson. She answered all our questions and was very patient with us. The Sales manager came and introduced himself to Sherry Tarter is a great salesperson. She answered all our questions and was very patient with us. The Sales manager came and introduced himself to us and made us feel welcomed. Great Experience. More

Friendly and Hassle Free Salesman Bob Cook was friendly and made for a hassle free experience. We were able to get in and out of the entire purchasing process without taking Salesman Bob Cook was friendly and made for a hassle free experience. We were able to get in and out of the entire purchasing process without taking up an entire day. More

My recent visit to Kings Dodge Service Dept I came in for a routine oil change. I was told I was due for software update. Thank you I had no idea. Great Service I came in for a routine oil change. I was told I was due for software update. Thank you I had no idea. Great Service More

Average service Using the express lane service, I was able to get a free oil change per my initial purchase agreement. I also included a tire rotation service for $2 Using the express lane service, I was able to get a free oil change per my initial purchase agreement. I also included a tire rotation service for $25.00, which is bit high priced but at least convenient. The service associate was reasonably courteous but was disinterested in other questions I had regarding radio console issues I have experienced. I just told me to make another appointment for that issue. The initial estimated time for the oil change and rotation was less than 1 hour. Over two hours and fifteen minutes later, the service was finished. They found a small nail in a tire (thankfully still holding air) for $45.00 with an estimated time of 45 minutes. I declined. I had the tire repaired on the way home at another shop for $30.00 in about 15 minutes. Overall I would not recommend this facility unlesss you have plenty of time on your hands. In fairness, they could have just been having a bad day. The morale at the whole facility seemed to be down for some reason. More

Great Experience I went to many dealers before I went to Kings and met Derrick Bunger. I had such a bad experience at the other places that I almost quit looking. I am I went to many dealers before I went to Kings and met Derrick Bunger. I had such a bad experience at the other places that I almost quit looking. I am glad I didn't. Thank you so much ! More

OIL CHANGED--PARTS PURCHASED On as Saturday morning I had an oil change and had to inquire about some touch up paint. I was in and out in about 40 minutes. Since I bought my Je On as Saturday morning I had an oil change and had to inquire about some touch up paint. I was in and out in about 40 minutes. Since I bought my Jeep from Kings there was no charge so I can't comment on price but will say I appreciate the perk. I did visit the parts department and considering it was 7am on a Saturday, I received prompt and pleasant service. They had my color in stock and the price was not unreasonable. Thank You More

Service advisor was excellent! Got my vehicle right in and out! Advised me that my service was free! And would check to see if any update's where needed! Good service advisor! Got my vehicle right in and out! Advised me that my service was free! And would check to see if any update's where needed! Good service advisor! More

Mike Nolan was wonderful to work with. Patient, through and Meet mike Nolan. He knows the business he offered to set up all electronics which I declined. I felt confident in setting up myself. Love my vehicle Meet mike Nolan. He knows the business he offered to set up all electronics which I declined. I felt confident in setting up myself. Love my vehicle. Learn something new every time I drive it. As I learn it, I remember mike talking about the option. More

Regular , paid for at purchase , oil change . Scott and Mike were courteous , efficient , and professional , and the oil change was done is a timely manner ! I would recommend this dealership to Scott and Mike were courteous , efficient , and professional , and the oil change was done is a timely manner ! I would recommend this dealership to my friends !!! More