Kings Dodge Chrysler Jeep
Cincinnati, OH
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Thank you Ms Chanel The cost and what was needed to be done was more then I expected...Ms Chanel took the time to go over everything with me and answer all my questions. The cost and what was needed to be done was more then I expected...Ms Chanel took the time to go over everything with me and answer all my questions. More
Oil Change- tire rolation and computer updates I scheduled the appointment a week out and asked how long would it take. (Maybe an hour at most, stated Scott). I arrived 5 min before my appointme I scheduled the appointment a week out and asked how long would it take. (Maybe an hour at most, stated Scott). I arrived 5 min before my appointment time and Scott went thru my paperwork and said it should be under 90 min… 120 min later he says we need to do 3 computer updates, which should only take and 15 min and place a plug in your tire. THREE hours later I addressed Scott and asked how much longer and he said, I am working on your paperwork now…. If a Jeep with less than 10,000 miles needs 3+ hours of work done on it (Oh by the way the first service on the Jeep) How long will the next visit take? More
Purchase of 14th car from Leonard Harris We receive excellent care, advice and attention from Leonard Harris. He is the reason we drive to Kings Auto Mall from Bridgetown even though we have We receive excellent care, advice and attention from Leonard Harris. He is the reason we drive to Kings Auto Mall from Bridgetown even though we have a Chrysler Jeep Dodge dealer in our vicinity. More
Oil change and tire rotation Everything went smooth. No complaints. Was in and out in about a hour. Everyone are always professional. Should offer car wash at each visit... Not Everything went smooth. No complaints. Was in and out in about a hour. Everyone are always professional. Should offer car wash at each visit... Nothing like getting a clean car back. More
Okay service', but took too long Initally on arrival was promised the work would be complete in approximately a 60 minute wait time. However, the wait time was more like 85 minutes. Initally on arrival was promised the work would be complete in approximately a 60 minute wait time. However, the wait time was more like 85 minutes. The services was fine but I wish they would have kept the wait time as promised. More
Amazing The staff there was very caring, professional, and offered the best qualitied vechiles! The best experience I've ever had at a car dealership. Would h The staff there was very caring, professional, and offered the best qualitied vechiles! The best experience I've ever had at a car dealership. Would highly recommended this dealership. More
Nothing but terrific Only one reason and that was because of Mike Nolan. What a great gentleman. He had all the right answers for my wife and me. Only one reason and that was because of Mike Nolan. What a great gentleman. He had all the right answers for my wife and me. More
I tried to specific as I could with the problem I was having My scheduled oil change and for someone to drive my car around took 2 hours and they didn't even wash my car or found the problem that I'm still havin My scheduled oil change and for someone to drive my car around took 2 hours and they didn't even wash my car or found the problem that I'm still having. More
New Jeep Love it! Thanks for your hard work! Hopefully your service/maintenance department will work as hard as you guys did! It was a long process, but well w Love it! Thanks for your hard work! Hopefully your service/maintenance department will work as hard as you guys did! It was a long process, but well worth it! More
Oil change the service was performed quickly and i was out of there in less than an hour. Service Tech explained what they were going to do and cost involved. Al the service was performed quickly and i was out of there in less than an hour. Service Tech explained what they were going to do and cost involved. Also checked my tires and offer a deal on new ones. I may take him up on the deal before EOM. More