Kings Dodge Chrysler Jeep

Sold a vehicle with bad cats on it. Sat in shop for 9 months and still not fixed. Was charged $3,500 for a warranty that hasnt covered anything so far. Had the car for 2 years and its o Sat in shop for 9 months and still not fixed. Was charged $3,500 for a warranty that hasnt covered anything so far. Had the car for 2 years and its only been on the road about a month and only about 8,000 miles put on it from being in between their auto shop. Paid $30K for vehicle and was offered $7K for it even after they knew all the problems with it. I would not work with any dealer in the KENWOOD DEALER GROUP which includes kings dodge as a part of their umbrella. More

I drove 9 hours total to see a car on a Friday after taking a day off from work. The dealership knew I was coming. I emailed the group several times the next morning around 8:00 AM in order to get a cou taking a day off from work. The dealership knew I was coming. I emailed the group several times the next morning around 8:00 AM in order to get a couple of questions answered and to hopefully close the deal..I did not get a response back until 1PM after I texted one last time. Over the next 4 hours I was able to get my questions answered and shave off a few dollars off of the cost. That's when I was told that the car had just been sold. So, after roughly two days of effort, a very slow response on their part Saturday morning and being involved in an active discussion, their manager did not think it reasonable to offer me a chance to close the deal. I get the idea that the first "Yes" makes the deal, though not after a customer has real skin in the game and an active discussion going on. I only wish the car had been sold when I was two or three hours out, at least I would not have wasted as much time. More

Where do I begin? ?? I purchased my car from this establishment in 2018 with an extended warranty (which is what they suggested). I recently tried to get work done and ?? I purchased my car from this establishment in 2018 with an extended warranty (which is what they suggested). I recently tried to get work done and when they called me, they advised that I needed tires. I had just purchased tires earlier that year. Turns out they never even test drove the vehicle to understand my concerns. Once I informed them on what the real problem was, they informed me that they do not work on my make/model and that I would have to take it to an actual dealership of that make/model. They said they would keep my vehicle while they found someone to work on it but wouldn't be able to offer me a loaner vehicle. Whomever is running this poor establishment and selling extended warranties while not having the capability to work on the vehicle, you should be ashamed of yourselves. DO BETTER! Everyone just wants a quick buck and not concerned with the customer at all. More

Great experience with this dealership. My Sales Rep, Darren Casey was very helpful and courteous. I never felt pressure during our interaction. My Sales Rep, Darren Casey was very helpful and courteous. I never felt pressure during our interaction. More

Paul went well above and beyond to help us with our car purchase. We had arrived from Ft. Myers, Florida, after Ian took our Honda CR-V. Paul searched other dealers for us, and finally found the Jeep S purchase. We had arrived from Ft. Myers, Florida, after Ian took our Honda CR-V. Paul searched other dealers for us, and finally found the Jeep SUV that fit our needs, right on his home turf! We will always be happy to deal with Kings Chrysler Jeep in the future. Thanks again, Paul😀 More

Had oil change and although minor was very impressed with Craig B and rest of service staff. Rotated my tires and updated recall. Great waiting area and fantastic coffee walked through showroom and staff ve Craig B and rest of service staff. Rotated my tires and updated recall. Great waiting area and fantastic coffee walked through showroom and staff very helpful answering questions about my new Jeep Gladiator. In and out quickly and treated like I was the only person there. More

It’s always a pleasure, KDCJ is our go to place to buy a new vehicle. 4 Jeeps, a jeep camper and a car later. They are always very helpful, courteous and a joy to do business with. Our last trip to by the u new vehicle. 4 Jeeps, a jeep camper and a car later. They are always very helpful, courteous and a joy to do business with. Our last trip to by the used car during these tough times while a car shortage was a bit of a challenge finding something in our price range, Rich Zielke went above and beyond to help in our search. Thank you, We love Kings Dodge Chrysler Jeep and will be coming back for our next Jeep purchase! More

I purchased my second vehicle from this dealer. My salesman Chris Floyd was helpful, friendly and knowable through the whole process. My salesman Chris Floyd was helpful, friendly and knowable through the whole process. More

Best dealership I have ever gone too.they have the best customer service I’ve ever experienced Every time I bring my company van in for repairs And I see my service rep he always greets me with a smile customer service I’ve ever experienced Every time I bring my company van in for repairs And I see my service rep he always greets me with a smile that’s Craig Ditmer. More

Once again dealt with Kings CDJ with a very positive experience. Sales Rep. Chris Floyd handled sale with a professional and knowledgeable customer experience. Kudos to Steve Reichter in hiring Chris as experience. Sales Rep. Chris Floyd handled sale with a professional and knowledgeable customer experience. Kudos to Steve Reichter in hiring Chris as an employee. Chris takes customer satisfaction seriously. 👍 More