Kings Dodge Chrysler Jeep
Cincinnati, OH
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Great experience. Went above and beyond like always! Always a pleasant experience. Wouldn't take my Jeep anywhere else. Short wait time tire rotation and quick to remedy a small issue at no charge! Always a pleasant experience. Wouldn't take my Jeep anywhere else. Short wait time tire rotation and quick to remedy a small issue at no charge! More
Fast, courteous, and hassle free We recently purchased a 2016 Grand Caravan and noticed once we got home one of the sliding doors was "grinding" when opened. We were leaving for vacat We recently purchased a 2016 Grand Caravan and noticed once we got home one of the sliding doors was "grinding" when opened. We were leaving for vacation later on the week, so we needed the issue resolved quickly. Unlike other dealers, I was able to get an appointment the next day, early in the morning. Upon showing up, I was provided a loaner (the van was still under warranty) and was on my way within a half an hour or less. Within 2 hours I received a call from Chanel that the van was ready! They checked the wiring and chains and it turned out to be a need for lubrication of the bearings. I asked if they could go ahead and lube the other for as well, and they did ... no arguments, no fussing. There were no nasty surprises when I went to get the van and I was on my way again in under 30 minutes. It was very refreshing to have such a positive experience! More
Great Service Purchased a 2009 Honda Civic LX at this dealership on my favorite day of the week, a Sunday :). From the initial test drive, to talking price and fin Purchased a 2009 Honda Civic LX at this dealership on my favorite day of the week, a Sunday :). From the initial test drive, to talking price and finance with the Salesman, to actually purchasing the vehicle, all went extremely well. Very courteous and friendly staff at Kings Dodge Chrysler Jeep. Also, I love my car :)). Latonya More
Oil change Service was good and quick. Oil change price was fair. Had tires rotated also and I think 25 dollars for a tire rotation is a bit on the steep side fo Service was good and quick. Oil change price was fair. Had tires rotated also and I think 25 dollars for a tire rotation is a bit on the steep side for not even 10 mins of work. Other than that the visit was a good experience . More
Great job replacing gaqs tank and airbag My 300c had the fuel tank and air bag replaced on recalls at no charge. The service staff were great Catlin was my advisor but the whole staff really My 300c had the fuel tank and air bag replaced on recalls at no charge. The service staff were great Catlin was my advisor but the whole staff really helped out, even got a free loaner car. More
Great experience Haley Newman was friendly, informative and even came in in her day off to help process our purchase. We had a fabulous experience and love our new Dod Haley Newman was friendly, informative and even came in in her day off to help process our purchase. We had a fabulous experience and love our new Dodge Ram truck. Thank you!! More
Painless car buying process! In shopping for a vehicle I contacted several dealers. Calvin at Kings stood apart with his follow up from my inquiry which set Kings apart from the o In shopping for a vehicle I contacted several dealers. Calvin at Kings stood apart with his follow up from my inquiry which set Kings apart from the other dealerships. He was prompt, professional and made me feel like my business was valued/wanted. Several of the other dealers made us feel a small if it was not worth their time to entertain our internet inquiry. After we agreed in the deal, the rest of the process was great. The finance portion with Aneese was seamless and quick and they got me on my way. Would definitely recommend Kings Chrysler Jeep Dodge to anyone in the market. More
Decent Our salesman Rich was very helpful. We bought a Chrysler Town and Country and I truly believe I got a great deal on it. However, I am still waiting on Our salesman Rich was very helpful. We bought a Chrysler Town and Country and I truly believe I got a great deal on it. However, I am still waiting on the headphones and remote for the van. The van also didn't come with a manual which is a little frustrating. More
Complete Professionals, Absolute best car buying experience Both the sales person Haley Newman and Assistant GM were great, up front and honest. I've purchased at least 8 new cars of various brands personally Both the sales person Haley Newman and Assistant GM were great, up front and honest. I've purchased at least 8 new cars of various brands personally and another 10 or 12 for the company that I work for and this experience was the best. I felt completely comfortable during the entire process with the exception of one small hiccup during the business/finance process. But the AGM stepped in and stood behind what was discussed. They even went above and beyond to make this a surprise for my wife and supplied balloons and a big bow. More
They dud not give me a check list and now my maintenance tir An oil change They usually check my car over but they did not nor give me a check off list tell me a what I need to do, now maintenance tire message An oil change They usually check my car over but they did not nor give me a check off list tell me a what I need to do, now maintenance tire message is on More