Kings Dodge Chrysler Jeep

Great experience Haley Newman was friendly, informative and even came in in her day off to help process our purchase. We had a fabulous experience and love our new Dod Haley Newman was friendly, informative and even came in in her day off to help process our purchase. We had a fabulous experience and love our new Dodge Ram truck. Thank you!! More

Painless car buying process! In shopping for a vehicle I contacted several dealers. Calvin at Kings stood apart with his follow up from my inquiry which set Kings apart from the o In shopping for a vehicle I contacted several dealers. Calvin at Kings stood apart with his follow up from my inquiry which set Kings apart from the other dealerships. He was prompt, professional and made me feel like my business was valued/wanted. Several of the other dealers made us feel a small if it was not worth their time to entertain our internet inquiry. After we agreed in the deal, the rest of the process was great. The finance portion with Aneese was seamless and quick and they got me on my way. Would definitely recommend Kings Chrysler Jeep Dodge to anyone in the market. More

Decent Our salesman Rich was very helpful. We bought a Chrysler Town and Country and I truly believe I got a great deal on it. However, I am still waiting on Our salesman Rich was very helpful. We bought a Chrysler Town and Country and I truly believe I got a great deal on it. However, I am still waiting on the headphones and remote for the van. The van also didn't come with a manual which is a little frustrating. More

Complete Professionals, Absolute best car buying experience Both the sales person Haley Newman and Assistant GM were great, up front and honest. I've purchased at least 8 new cars of various brands personally Both the sales person Haley Newman and Assistant GM were great, up front and honest. I've purchased at least 8 new cars of various brands personally and another 10 or 12 for the company that I work for and this experience was the best. I felt completely comfortable during the entire process with the exception of one small hiccup during the business/finance process. But the AGM stepped in and stood behind what was discussed. They even went above and beyond to make this a surprise for my wife and supplied balloons and a big bow. More

They dud not give me a check list and now my maintenance tir An oil change They usually check my car over but they did not nor give me a check off list tell me a what I need to do, now maintenance tire message An oil change They usually check my car over but they did not nor give me a check off list tell me a what I need to do, now maintenance tire message is on More

Front brakes Took my car in for front brakes - caliper sticking and grinding. They replaced pads and rotors. Less than a week later caliper was sticking again. Too Took my car in for front brakes - caliper sticking and grinding. They replaced pads and rotors. Less than a week later caliper was sticking again. Took it back and they replaced part of the caliper, rotor and pad. Picked it up and drove to an appointment - maybe 30 miles - and it was sticking again. Took it right back and they had to replace brake line. They did provide me with a loaner vehicle for all 3 times which was helpful since this is my only car. It is now fixed right. Was a little irritating to have to return twice but everyone was very helpful and nice. More

Great service. Everyone was very friendly and helpful! I was greeted and they took my car back right away. I was out quicker than I thought! Great service! Everyone was very friendly and helpful! I was greeted and they took my car back right away. I was out quicker than I thought! Great service! More

April 2017 We were there a very long time and no progress was being made, we were in the dark for a while and the salesman wouldn't explain anything to us. The We were there a very long time and no progress was being made, we were in the dark for a while and the salesman wouldn't explain anything to us. The finance and management department were amazing, they took care of everything and made the experience a positive one for us. Thank you so much Rick and Jeff. More

Great service Derrick was amazing made the process simple and easy gave me exactly what I was looking for. First one leasing a car and he answered every question I Derrick was amazing made the process simple and easy gave me exactly what I was looking for. First one leasing a car and he answered every question I had. More

Nice when you buy, not always so nice after We had to bring in our vehicle a second time for the same repair. I was very concerned since it wasn't fixed correctly the first time, that we may co We had to bring in our vehicle a second time for the same repair. I was very concerned since it wasn't fixed correctly the first time, that we may continue to have problems after our warranty expires. I wanted to make sure if the problem continues we will not have problems with future repairs. I said as much when I was called back to authorize the repair, but wasn't given any assurance. We picked up the vehicle after 6:00 pm, so I'm sure many of the service folks had gone home, but I expressed my concern to the cashier. I knew she may not be able to answer my question, but I thought she would take care of me as a customer. When I expressed my concerns she just shrugged her shoulders and pursed her lips. Then, as an afterthought, said I could contact the service manager tomorrow. Why wouldn't she (or the person I spoke to for authorization) take my information and concerns to the service manager themselves and have the service manager call me? If it were my customer, I would hold the burden of ensuring someone reaches out to the customer - not just shrug my shoulders and be dismissive. More