Kings Dodge Chrysler Jeep
Cincinnati, OH
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Very good experience, friendly people. The whole process was not stressful and the people were knowledgeable and kind ,the whole experience was a delight Bryan was a pleasure to talk to as The whole process was not stressful and the people were knowledgeable and kind ,the whole experience was a delight Bryan was a pleasure to talk to as well as John would recommend this dealership to anyone. More
My last service my last experience was terrible. Not only did the repair take 3days and the tech scratched the handle, which they replaced, but the repair was not fi my last experience was terrible. Not only did the repair take 3days and the tech scratched the handle, which they replaced, but the repair was not finished and the tech left his tool in my truck. More
Great experience Our salesperson helped us find and purchase the new grand caravan that would fit our family needs and help us care for our handicapped son. He also sp Our salesperson helped us find and purchase the new grand caravan that would fit our family needs and help us care for our handicapped son. He also spent the extra time to teach us how to use the accessories on it. More
No communication dropped my car off at 6:00am and by 4 I had not heard anything. I called and someone took a message to give to the person assigned to my car. No-one c dropped my car off at 6:00am and by 4 I had not heard anything. I called and someone took a message to give to the person assigned to my car. No-one called me back so I called again to have Chanel tell me that they really didn't know what was wrong with my car. I asked why I had not received a call she said oh I'm not sure sorry about that but we don't know what is wrong. I left a message for the manager but only received a call back after I asked my father to call. I was extremely displeased with Chanel's attitude and the fact that she could tell me nothing. She then proceeded to tell me there was no magic wand to fix the car. I do not care to go back to that dodge dealer unless there was not another open in my entire state. More
Just outright aweful I couldn't explain it in just a "few" words.... The way I was jerked around was just unbelievable, the time and trips to and from the dealership was/ I couldn't explain it in just a "few" words.... The way I was jerked around was just unbelievable, the time and trips to and from the dealership was/felt like a waste of time...but they finally did manage to repair the vehicle. More
Great service and follow-up with dealer and salesman! The sales process was handled very well and the follow up service on our van has been wonderful! We had a door that was making a noise and we live qui The sales process was handled very well and the follow up service on our van has been wonderful! We had a door that was making a noise and we live quite a distance from this dealership and so tried to get an appointment to have it checked out but they were not available for two weeks! Kings Dodge got us right in the next day and fixed the problem without any hassle at all. More
Oil Change I have used Kings Dodge numerous times for my oil changes. They are always, quick, professional and efficient with the service they provide and I app I have used Kings Dodge numerous times for my oil changes. They are always, quick, professional and efficient with the service they provide and I appreciate that. More
Poor communication Kings does a poor job of communicating and doesn't keep accurate notes, unsolicited email and total disregard for privacy . No further contact is des Kings does a poor job of communicating and doesn't keep accurate notes, unsolicited email and total disregard for privacy . No further contact is desirable. More
Express Oil Success...again! Met me at the door, got me in and out in under an hour! As always, very courteous and professional. Explained additional service options and helped m Met me at the door, got me in and out in under an hour! As always, very courteous and professional. Explained additional service options and helped me get setup for a recall notice that I had forgotten about as well. More
Easy and no surprises The new car buying experience was made very easy and enjoyable by Kings Auto. I would highly recommend them to anybody and will use them for my next The new car buying experience was made very easy and enjoyable by Kings Auto. I would highly recommend them to anybody and will use them for my next car purchase More