Kings Dodge Chrysler Jeep

excellent sales staff Bob Cook was very in tune with our needs and went above and beyond to make it happen, he was a pleasure to work with. Bob Cook was very in tune with our needs and went above and beyond to make it happen, he was a pleasure to work with. More

Great truck Thanks for the good work, I love the truck and would come back to you guys to buy an other one in the future. Thanks Thanks for the good work, I love the truck and would come back to you guys to buy an other one in the future. Thanks More

Not exactly Express Service I went to the Express Service to get my oil changed in my car. I was expecting to be in and out in about 30 minutes, hence the name Express Service. I I went to the Express Service to get my oil changed in my car. I was expecting to be in and out in about 30 minutes, hence the name Express Service. I sat and waited for almost an hour and then went out to ask how much longer they thought it might be. The service man said he'd check on it for me. From then it took about another 10 minutes before I was in my car and headed on my way. While it was nice not to need an appointment, I could have definitely had my oil changed much faster at Valvoline or Jiffy Lube for about the same price. More

Last minute tire repair From out of town, here for family funeral. , Mem day Sat, needed to travel home Matt worked me in and had tired changed before closing for holiday we From out of town, here for family funeral. , Mem day Sat, needed to travel home Matt worked me in and had tired changed before closing for holiday weekend More

Satisfied Customer We had a terrific experience buying a new Jeep Patriot from Haley Newman at Kings Dodge Chrysler Jeep. She was professional, responsive, and worked h We had a terrific experience buying a new Jeep Patriot from Haley Newman at Kings Dodge Chrysler Jeep. She was professional, responsive, and worked hard to meet our needs. I would highly recommend Haley to anyone looking for a new vehicle. More

Very Satisfied, Kings Dodge is #1. Friendly and courteous salespeople, no high pressure sales, they have a large selection of vehicles to choose from . Gary Warman was a great salesman Friendly and courteous salespeople, no high pressure sales, they have a large selection of vehicles to choose from . Gary Warman was a great salesman look him up if you visit Kings Dodge. More

Great Experience I go to this location for my free Lifetime oil changes and also knew that I needed to get tires. During the oil change a service representative let me I go to this location for my free Lifetime oil changes and also knew that I needed to get tires. During the oil change a service representative let me know my tires were worn and showed me a quote. They do have a price match, but it wasn't necessary as they gave a very good price for a set of Goodyear tires, installation, alignment, etc. Now I also have free Lifetime tire rotation. It's also nice that the waiting room has TV, Wi-Fi, and coffee. More

Good experience Had a very good experience at dealership Rich was very knowledgeable in the Jeeps and was very helpful in making our purchase will refer anyone lookin Had a very good experience at dealership Rich was very knowledgeable in the Jeeps and was very helpful in making our purchase will refer anyone looking to buy a jeep. More

Cost efficient oil changes. Great service to offer to used vehicle buyers. I would most definatly purchase from Kings Jeep Dodge Chrysler with free oil & filet changes for the li Great service to offer to used vehicle buyers. I would most definatly purchase from Kings Jeep Dodge Chrysler with free oil & filet changes for the life of ownership. More

Very slow service. I made an appointment to drop off my vehicle at 9:00am on a Monday for service on an airbag recall (I scheduled the appointment 5 days in advance). T I made an appointment to drop off my vehicle at 9:00am on a Monday for service on an airbag recall (I scheduled the appointment 5 days in advance). The recall notice stated that the work would take approximately 2 hours. I also requested that they repair the drivers side widow, which "chattered" when rolled down (the vehicle was still under warranty). The service center provided me with a loaner vehicle and said they would call me when my vehicle was completed, probably in the afternoon. I had to call the service center at 4:30pm, only to be told they still had not started working on my vehicle and they would not get to it that day. I was assured they would work on it first thing in the morning. The following day I had to call the service center at 4:00pm to finally learn that my vehicle was ready to be picked up (no idea when it was actually completed). No explanation of why it took two days to address a recall item and a chattering window; nor was there an explanation as to why my vehicle had not been serviced the day I dropped it off, despite making an appointment. Poor communication, poor customer service. This event is consistent with my past experiences with this dealership: I have owned four previous Ram/Dodge/Jeep vehicles and every time I take a vehicle to this dealership I am always (without exception) pushed to the back of the line and the service takes days longer to perform than originally estimates (I do not mean "hours" longer, I do mean "DAYS" longer). I am done taking my vehicles to this service center; the convenience is not worth the frustration. More