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Kings Dodge Chrysler Jeep
Cincinnati, OH
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my Jeep needed a repair estimate following a collision . when tested at home, the code came up-turbo underboost . we decided to take it to the dealership for evaluation; we assumed that the turbo was dam . when tested at home, the code came up-turbo underboost . we decided to take it to the dealership for evaluation; we assumed that the turbo was damaged during the collision. the dealership said we needed a $4.3K repair. another shop provided a second opinion. it was discovered that the inter-cooler plastic tank had a crack and that the turbo cannot be evaluated until this part is replaced. The repair cost for this part is much lower and it is possible that the turbo was not damaged at all. We believe that the dealership should not have missed the damage to the inter-cooler system. More
Best experience ever! This was by far the absolute best dealership I've ever been to when purchasing/leasing a vehicle. They listened to what I wanted and showed me those This was by far the absolute best dealership I've ever been to when purchasing/leasing a vehicle. They listened to what I wanted and showed me those vehicles. They didn't try to talk me into something else. Andrie Scott was my sales person and he was wonderful. He got me exactly what I wanted, for the price I wanted, and then took the time to go over all the different "buttons" on vehicle. I absolutely love my Jeep Grand Cherokee and will only do business with Kings in the future! More
oil change Today, Tuesday June 6, it was relatively fast, compared to previous times. The Employees were very friendly and helpful. I am hopeful it is just as f Today, Tuesday June 6, it was relatively fast, compared to previous times. The Employees were very friendly and helpful. I am hopeful it is just as fast and efficient in the future. Thank you. More
Service Finished ahead of schedule 2nd time for service at this dealership. Both times, arrived early and they took me in quickly. Work was completed faster than expected. Easy to de 2nd time for service at this dealership. Both times, arrived early and they took me in quickly. Work was completed faster than expected. Easy to deal with - easy in and out More
Chrysler Service I have appreciated working with the service dept at Kings Chrysler Dodge Jeep. Excellent customer service, and great communication! Aaron Plunkett w I have appreciated working with the service dept at Kings Chrysler Dodge Jeep. Excellent customer service, and great communication! Aaron Plunkett was great to work with in the service department More
Caitlin in service is awesome I've already received good service from Kings Dodge, but the communication was the Service Advisors could be improved. Having a appointment time only I've already received good service from Kings Dodge, but the communication was the Service Advisors could be improved. Having a appointment time only means a time with your service advisor for drop off. Unless you stay in the waiting room, your car could be looked at anytime during the day. Caitlin did a great job of explaining this to me to manage my expectations! She is the best More
Great Experience My salesperson Haley was excellent. Entire experience was quick and hassle free. Love the new Pacifica and would definitely recommend Haley and Kings My salesperson Haley was excellent. Entire experience was quick and hassle free. Love the new Pacifica and would definitely recommend Haley and Kings Chrysler to everyone. More
good people I searched online for the vehicle first given that I was about 50 miles away from the dealership, I didn't want to get there and find the car wasn't a I searched online for the vehicle first given that I was about 50 miles away from the dealership, I didn't want to get there and find the car wasn't available. The car was ready for my arrival when scheduled. The dealership sales staff was very helpful. My salesperson answered all questions quickly. The purchase was finalized efficiently. It went well. More
state contract purchasing The Ohio state purchasing contract makes the process easy and saves time for public institutions. Bob Cook has gone above and beyond multiple times ov The Ohio state purchasing contract makes the process easy and saves time for public institutions. Bob Cook has gone above and beyond multiple times over the years to ensure that the university buys the vehicles needed for our operations. Even when the state contract was not available for use, Bob has given competitive bids in order to provide top quality service. More
Leased a ner Charger Daytona Hemi We were initially helped by Oneil? We came back the next day Oneil was out and Paul handed everything very professionally and courteously. I was com We were initially helped by Oneil? We came back the next day Oneil was out and Paul handed everything very professionally and courteously. I was completely satisfied More