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Kings Dodge Chrysler Jeep
Cincinnati, OH
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A C trouble. Chanel Elam is my favorite service rep. She takes such great pains to have me satisfied. The whole service department is very knowledgeable. Thank Chanel Elam is my favorite service rep. She takes such great pains to have me satisfied. The whole service department is very knowledgeable. Thank you , again, for making it a satisfiable experience. More
No hassle, easy purchase Great experience at this dealership purchasing a certified used jeep. Very friendly no hassle approach. I hate having to go through this process and P Great experience at this dealership purchasing a certified used jeep. Very friendly no hassle approach. I hate having to go through this process and Paul made it super easy and fun! More
Service The staff was friendly and knowledgeable. I had a tight window for the service to be accomplished and the team performed. My service department of The staff was friendly and knowledgeable. I had a tight window for the service to be accomplished and the team performed. My service department of choice. More
Oil change and tire rotation Showed up around noon with no appointment for an oil change and tire rotation on my 2016 Ram 1500. Got checked in and asked how long it would take. Showed up around noon with no appointment for an oil change and tire rotation on my 2016 Ram 1500. Got checked in and asked how long it would take. The service guy said around an hour. I looked at my watch and sat down. One hour and two minutes later my truck was done, and only cost $26 because they had sent me a coupon in the mail. Very happy. Will go back again. More
Great help and good people This was a great place and experience and I would definitely return they were great and friendly people who helped out a lot I would definitely refer This was a great place and experience and I would definitely return they were great and friendly people who helped out a lot I would definitely refer people to them a great job guys. More
No detailing I called to get an oil change, tires rotated, detailing service. This dealership is where I bought my car but not the closest to my home. I chose to I called to get an oil change, tires rotated, detailing service. This dealership is where I bought my car but not the closest to my home. I chose to drive 40 minutes because of the detail service. When I get there, I was informed that detailing is not available. I specifically made the appointment for the detail service because my local dealer does not offer it. I could have stayed in my hometown, I did not need to drive 40 minutes to get the same service I could get in my local Chrysler dealer. I won't be back. Annoying and certainly a waste of my money! I have no idea who I dealt with in Service. Mike was my salesman when I purchased my vehicle. He was excellent! More
Minor repair Needed a repair on back window...service was prompt...staff was friendly and accommodating. Extremely pleased with the Jeep brand! Since I was due t Needed a repair on back window...service was prompt...staff was friendly and accommodating. Extremely pleased with the Jeep brand! Since I was due to oil change and tire rotation they took care of all needs while they had my Jeep. More
Great Staff, Great Deal, Great Vehicle Thank you Michael Hartman and Steve Reichert for the absolutely awesome Cherokee High Altitude and the deal you and the team made possible. While I' Thank you Michael Hartman and Steve Reichert for the absolutely awesome Cherokee High Altitude and the deal you and the team made possible. While I'm very sorry that I held you all up past closing, not at any single point did you make me feel non-welcome, and continue to crush numbers to help me hit my budget numbers. If there is one thing I really dislike from other dealers is that when a car might be slightly out of reach, they will are very quick to try to talk down to something "comparable." Cars are a big thing in our lives and no one likes having to make payments on a "comparable" car after they have invested so much time into the process. Plus, the feeling of belittling sucks. You, and the team, didn't do that, and I can't explain how much I appreciate that. I believe Michael stated something about high volume award for the dealership, and I really hope your team gets that award for this year as well. While my car may be one unit sale out of many you do, I believe you treat all your other customers with similar levels of respect. You will receive positive recommendations from me to my circle of friends and family (while being obnoxiously proud showing off the new Cherokee!!). Now to look into getting some all season floor mats while my job relocates me to Fargo, North Dakota next week! Can't wait to get to test the Cherokee in the snow this Winter! More
Quick Oil Change and Check up used the quick checkup service on a Monday. I only had an hour and 10 minutes between meetings and they completed in plenty of time; ~50 min. used the quick checkup service on a Monday. I only had an hour and 10 minutes between meetings and they completed in plenty of time; ~50 min. More
Great sales staff! Thank you to the King's Jeep sales staff-Chris was terrific in helping us meet our needs. The staff are not pushy as I have experienced at other deal Thank you to the King's Jeep sales staff-Chris was terrific in helping us meet our needs. The staff are not pushy as I have experienced at other dealerships. We will definitely be back! More