Kings Dodge Chrysler Jeep

The worst! First my girlfriend took her van in for an oil leak in the cooler, and starter not working, asked them to check the ticking in the head. Gave her veh First my girlfriend took her van in for an oil leak in the cooler, and starter not working, asked them to check the ticking in the head. Gave her vehicle back with it still ticking, took it back up with an appointment, no mechanic there to look at it. Finally after 3 days they say it needs a lifter and cam, waiting on warranty. So here it is day 6 and no word, no rental car, nothing except lies and misleading from Craig. I ask questions and he avoids them. By far the worst service I could imagine. This dodge will be sold immediately and will be replaced with a honda/acura. I hope God has mercy on anyone that is unfortunate enough to deal with these people. More

Answered every question I had. Quick to answer. Fair, friendly, and flexible. Highly recommend to anyone. Quick to answer. Fair, friendly, and flexible. Highly recommend to anyone. More

Do your homework and take your business elsewhere. Twice I've attempted to purchase a truck from them and both times they've told me to go somewhere else. Both times I have and have found better deals Twice I've attempted to purchase a truck from them and both times they've told me to go somewhere else. Both times I have and have found better deals. This last time they attempted to tell me they would be losing money on a sale if they went lower. They then advertised the very next day the vehicle was $1,600 lower than the price they gave me the day before. More

Unable to test drive without full coverage insurance, never knew had to have before buying. Only have liability on my used car, so no test drives for me never knew had to have before buying. Only have liability on my used car, so no test drives for me More

Sold a vehicle with bad cats on it. Sat in shop for 9 months and still not fixed. Was charged $3,500 for a warranty that hasnt covered anything so far. Had the car for 2 years and its o Sat in shop for 9 months and still not fixed. Was charged $3,500 for a warranty that hasnt covered anything so far. Had the car for 2 years and its only been on the road about a month and only about 8,000 miles put on it from being in between their auto shop. Paid $30K for vehicle and was offered $7K for it even after they knew all the problems with it. I would not work with any dealer in the KENWOOD DEALER GROUP which includes kings dodge as a part of their umbrella. More

I drove 9 hours total to see a car on a Friday after taking a day off from work. The dealership knew I was coming. I emailed the group several times the next morning around 8:00 AM in order to get a cou taking a day off from work. The dealership knew I was coming. I emailed the group several times the next morning around 8:00 AM in order to get a couple of questions answered and to hopefully close the deal..I did not get a response back until 1PM after I texted one last time. Over the next 4 hours I was able to get my questions answered and shave off a few dollars off of the cost. That's when I was told that the car had just been sold. So, after roughly two days of effort, a very slow response on their part Saturday morning and being involved in an active discussion, their manager did not think it reasonable to offer me a chance to close the deal. I get the idea that the first "Yes" makes the deal, though not after a customer has real skin in the game and an active discussion going on. I only wish the car had been sold when I was two or three hours out, at least I would not have wasted as much time. More

Where do I begin? ?? I purchased my car from this establishment in 2018 with an extended warranty (which is what they suggested). I recently tried to get work done and ?? I purchased my car from this establishment in 2018 with an extended warranty (which is what they suggested). I recently tried to get work done and when they called me, they advised that I needed tires. I had just purchased tires earlier that year. Turns out they never even test drove the vehicle to understand my concerns. Once I informed them on what the real problem was, they informed me that they do not work on my make/model and that I would have to take it to an actual dealership of that make/model. They said they would keep my vehicle while they found someone to work on it but wouldn't be able to offer me a loaner vehicle. Whomever is running this poor establishment and selling extended warranties while not having the capability to work on the vehicle, you should be ashamed of yourselves. DO BETTER! Everyone just wants a quick buck and not concerned with the customer at all. More

Great experience with this dealership. My Sales Rep, Darren Casey was very helpful and courteous. I never felt pressure during our interaction. My Sales Rep, Darren Casey was very helpful and courteous. I never felt pressure during our interaction. More

Paul went well above and beyond to help us with our car purchase. We had arrived from Ft. Myers, Florida, after Ian took our Honda CR-V. Paul searched other dealers for us, and finally found the Jeep S purchase. We had arrived from Ft. Myers, Florida, after Ian took our Honda CR-V. Paul searched other dealers for us, and finally found the Jeep SUV that fit our needs, right on his home turf! We will always be happy to deal with Kings Chrysler Jeep in the future. Thanks again, Paul😀 More

Had oil change and although minor was very impressed with Craig B and rest of service staff. Rotated my tires and updated recall. Great waiting area and fantastic coffee walked through showroom and staff ve Craig B and rest of service staff. Rotated my tires and updated recall. Great waiting area and fantastic coffee walked through showroom and staff very helpful answering questions about my new Jeep Gladiator. In and out quickly and treated like I was the only person there. More