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Kings Dodge Chrysler Jeep
Cincinnati, OH
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Satisfied Courteous, professional staff. Prompt service, advised issues and estimated length of service required. Provided loaner vehicle and called when servic Courteous, professional staff. Prompt service, advised issues and estimated length of service required. Provided loaner vehicle and called when service completed. Very satisfied, will return. More
oil change tire rotation as usual great experience first in line walked the grounds looking at new trucks service guys are great and friendly answers questions if we have ny as usual great experience first in line walked the grounds looking at new trucks service guys are great and friendly answers questions if we have ny More
Very convenient, very fast. While it is a little further drive than other dealerships, the service has always been fast. Still had time for lunch on my lunch hour While it is a little further drive than other dealerships, the service has always been fast. Still had time for lunch on my lunch hour More
much improved I think they have done some changes to some of their service team, cause although they were very busy I was met with courtesy, friendliness, helpfulne I think they have done some changes to some of their service team, cause although they were very busy I was met with courtesy, friendliness, helpfulness and they were very informative. I didn't have an issue with waiting a little bit in their comfortable waiting area, it makes a difference when the staff is very nice opposed to being greeted with a closed mouth and blank stank faces as with the last group of service people(sorry). Great Job. More
Happy with everything! My most recent visit to Kings Dodge Chrysler Jeep went well. The service department brought my car in right away and I was able to sit in their comfo My most recent visit to Kings Dodge Chrysler Jeep went well. The service department brought my car in right away and I was able to sit in their comfortable waiting room. They did a thorough inspection and check the oil and rotated the tires. I was in and out in less than an hour. More
Service employee Chanel Chanel is easy to talk with. She is very, very fair. She tries to right any wrongs. Many thanks for your all your courtesy and help Chanel. Chanel is easy to talk with. She is very, very fair. She tries to right any wrongs. Many thanks for your all your courtesy and help Chanel. More
Fantastic service Leonard took excellent care of us. He listened to what wanted and only offered us a car we could afford. He did not pressure us into anything and fo Leonard took excellent care of us. He listened to what wanted and only offered us a car we could afford. He did not pressure us into anything and found us a perfect SUV for us. More
Typically great service but worth asking a few questions My 200 was in for service on the air conditioning system. The system was found to be the result of a condenser leaking and in need of replacement. For My 200 was in for service on the air conditioning system. The system was found to be the result of a condenser leaking and in need of replacement. Fortunately, this was a covered item under service contract. However, I was presented with the option of getting the scheduled transmission service perform a bit ahead of schedule. Being diligent about these things I agreed to the extra service. Sometime during the process a transmission fluid cooling line was found to be defective and in need of replacement which I also agreed to replace. When I later got home and researched the condenser that was replaced I also discovered that same unit also acts as the transmission cooler. It all seems very convenient after the fact to offer a transmission service when the transmission fluid cooling line was going to need to be removed to replace the condenser anyway. This also makes the broken cooling line slightly suspect as well. Regardless, it all got gone right and the AC works perfectly and the transmission is shifting better as well. Just make sure to ask the right questions! More
They didn't fix probelm I was inconvenienced to drop wrangler off and pick up and the problem wasn't fixed when I picked it up. Been dealing with this for months. A joke. I was inconvenienced to drop wrangler off and pick up and the problem wasn't fixed when I picked it up. Been dealing with this for months. A joke. More
Disappointed I brought my Jeep in two times for the same issue. The second time took 3 days to complete the repair, and I was charged for two separate attempts to I brought my Jeep in two times for the same issue. The second time took 3 days to complete the repair, and I was charged for two separate attempts to correct the issue. My service rep was incredibly understanding, however, it was still frustrating. More