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Kings Dodge Chrysler Jeep
Cincinnati, OH
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Simply amazing. I'm incredibly impressed! We pulled into the dealership at 3:55 on a Saturday. We knew the service department closed in 5 minutes, but really needed to get the car in to make s We pulled into the dealership at 3:55 on a Saturday. We knew the service department closed in 5 minutes, but really needed to get the car in to make sure the lights in our 2015 Jeep Grand Cherokee were functioning properly. Service Advisor Scott Maddy was nothing short of amazing. He was very welcoming - 5 minutes from closing. He was working with several other clients, and juggled them and us gracefully to make us feel valued. It's a great skill to multi-task as he did, and still do a great job with all of the clients. Scott stayed until 30 minutes after closing to help us. He did it with a smile on his face. He was 1) thorough, 2) polite, and 3) incredibly knowledgeable. I have owned Mercedes, Lexus's, BMW's, Infiniti's, as well as Jeeps and Fords). I'm not sure I have ever received better service than Scott gave us today -- which is why I am writing a review at 5:45pm on a Saturday night! Thanks Scott!!! More
great servive Catylin did a great job. She was able to get us a rental a day before the appointment. The van was done on time, good job! Catylin did a great job. She was able to get us a rental a day before the appointment. The van was done on time, good job! More
GREAT EXPERIENCE Dealt with Bryan Cammert on the purchase of a 2017 Grand Cherokee. I was very pleased with the process and it was a pleasure dealing with a salespers Dealt with Bryan Cammert on the purchase of a 2017 Grand Cherokee. I was very pleased with the process and it was a pleasure dealing with a salesperson that new the vehicle inside and out. Thanks Bryan. More
Awesome experience :) It was my first car in the US and Hannah did amazing getting us an awesome deal. Really appreciate it. Everything went off so smoothly. It was my first car in the US and Hannah did amazing getting us an awesome deal. Really appreciate it. Everything went off so smoothly. More
Great van buying experience! My wife and I had been eyeballing the Chrysler Pacifica for several months. When the A/C went out on her old Town and Country, it just wasn't sensible My wife and I had been eyeballing the Chrysler Pacifica for several months. When the A/C went out on her old Town and Country, it just wasn't sensible to spend $1800 for the repair. So that sent us past the "looking" stage to the serious buyer stage. We shopped around the usual ways, test driving and searching the internet for hours upon hours, getting an idea of equipment and cost. A problem with so many dealers is lack of selection. We undoubtedly would have dealt with our hometown dealer, but with 7 or 8 Pacificas in stock, selection was poor, at best. On top of that, unless you want white, silver, or black(which we didn't), selection is even worse. Enter Kings DCJ. Almost 80 Pacificas in stock, including the Limited in Jazz Blue, which we purchased. This takes us to our dealings with our salesman, which is often a trying, disconcerting, uncomfortable experience. Not so with Mr. Leonard Harris. What a great guy to work with. He immediately made us feel comfortable, and quickly made friends with our new puppy, Wally. Kings DCJ is very pet friendly, which isn't always the case with businesses. Mr. Harris spent several hours with us. and every minute was with us totally at ease. Highly recommend this dealer, and especially Mr. Harris. More
Purchase 2017 Jeep Grand Cherokee I went in for an oil change and walked out with a new Jeep. Great service and especially GREAT support after the sale. I am disappointed you no lo I went in for an oil change and walked out with a new Jeep. Great service and especially GREAT support after the sale. I am disappointed you no longer offer free oil changes to loyal customers. More
Water pump replacement Water leaking needed a water pump work was done quickly and with the highest of quality. Service advisor Caitlyn Schoors was a pleasure to work with. Water leaking needed a water pump work was done quickly and with the highest of quality. Service advisor Caitlyn Schoors was a pleasure to work with. More
What a angel super star Haley Newman took charge and made this deal happen very kind and polite also very knowledgeable on sales and the vehicles I would suggest asking for h Haley Newman took charge and made this deal happen very kind and polite also very knowledgeable on sales and the vehicles I would suggest asking for her More
Great I will return for future needs and refer friends and family to the dealership. I was in a tough spot and the guys came through for me in helping me be I will return for future needs and refer friends and family to the dealership. I was in a tough spot and the guys came through for me in helping me begin repairing my credit More
Oil change 3rd time that they forget to put tire caps on after putting air in tires. Refused to put them on. Won't give new ones if they lost them. 3rd time that they forget to put tire caps on after putting air in tires. Refused to put them on. Won't give new ones if they lost them. More