Kings Dodge Chrysler Jeep
Cincinnati, OH
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Caitlyn, Chanel & your cashier who worked unti 8:00 PM When I called at 5:59 P Chanel got a loaner ready for me and coordinated with the cashier so when I got there at 8:00 PM all was ready. Good work Cha When I called at 5:59 P Chanel got a loaner ready for me and coordinated with the cashier so when I got there at 8:00 PM all was ready. Good work Chanel. The cashier, I am sorry I do not know her name. I arrived around 7:55 PM. All the papers were ready. She helped me (I have Parkinson's) to move my gear not heavy just a lot. She stayed with until everything was ready for me to leave probably 8:20 PM. Neat lady. Caitlyn Called me the next day, as I was up 50 miles west of Toledo. I reviewed what I had experienced and she reviewed it with your mechanic. He found I needed a new starter. Great work. Caitlyn called told me what was needed and coordinated getting it repaired. When I came in Caitlyn had everything ready and helped me move everything back into my Town & Country. Caitlyn you always do a Great job - Thank you!!!! Caitlyn & Chanel are TOPS. Your cashier is very good. Caitlyn's name is not on the list to pick from so I had write this long winded piece to ensure everyone got an At A Girl. Caitlyn you did another Great Job. God Bless all of you & your families. Charles (Mike) Buckley More
Great working with our salesman...Paul Schoenhoft. Kings had a huge selection in all price ranges. Paul Schoenhoft (our salesman) was very knowledgeable, friendly and patient. He also had a sense of h Kings had a huge selection in all price ranges. Paul Schoenhoft (our salesman) was very knowledgeable, friendly and patient. He also had a sense of humor....he drove us to the back lot....it was hot!! The a/c in his car was nice! :) More
Nice Dealershp, Awesome Salesperson Every single person I encountered at the dealership was friendly and helpful, without being pushy. Haley, my salesperson, was excellent in helping me Every single person I encountered at the dealership was friendly and helpful, without being pushy. Haley, my salesperson, was excellent in helping me find not one, but two cars. I would not hesitate to recommend this dealership and Haley More
Michael Hartman is a true professional, please ask for him! My pleasant experience started from the moment my wife and I were approached by Michael Hartman, he was so knowledgeable on the vehicles at Kings DCJ. My pleasant experience started from the moment my wife and I were approached by Michael Hartman, he was so knowledgeable on the vehicles at Kings DCJ. He was able to walk us through the vehicle we were considering and presented the details of the vehicle that we ultimately purchased. Being in sales myself, i totally appreciated his ability to provide the facts and details that made the entire experience quite pleasant compared to other deals i have encountered over the years. Michael is a true and well trained representative for your dealership, i wish him continued success. More
Simply amazing. I'm incredibly impressed! We pulled into the dealership at 3:55 on a Saturday. We knew the service department closed in 5 minutes, but really needed to get the car in to make s We pulled into the dealership at 3:55 on a Saturday. We knew the service department closed in 5 minutes, but really needed to get the car in to make sure the lights in our 2015 Jeep Grand Cherokee were functioning properly. Service Advisor Scott Maddy was nothing short of amazing. He was very welcoming - 5 minutes from closing. He was working with several other clients, and juggled them and us gracefully to make us feel valued. It's a great skill to multi-task as he did, and still do a great job with all of the clients. Scott stayed until 30 minutes after closing to help us. He did it with a smile on his face. He was 1) thorough, 2) polite, and 3) incredibly knowledgeable. I have owned Mercedes, Lexus's, BMW's, Infiniti's, as well as Jeeps and Fords). I'm not sure I have ever received better service than Scott gave us today -- which is why I am writing a review at 5:45pm on a Saturday night! Thanks Scott!!! More
great servive Catylin did a great job. She was able to get us a rental a day before the appointment. The van was done on time, good job! Catylin did a great job. She was able to get us a rental a day before the appointment. The van was done on time, good job! More
GREAT EXPERIENCE Dealt with Bryan Cammert on the purchase of a 2017 Grand Cherokee. I was very pleased with the process and it was a pleasure dealing with a salespers Dealt with Bryan Cammert on the purchase of a 2017 Grand Cherokee. I was very pleased with the process and it was a pleasure dealing with a salesperson that new the vehicle inside and out. Thanks Bryan. More
Awesome experience :) It was my first car in the US and Hannah did amazing getting us an awesome deal. Really appreciate it. Everything went off so smoothly. It was my first car in the US and Hannah did amazing getting us an awesome deal. Really appreciate it. Everything went off so smoothly. More
Great van buying experience! My wife and I had been eyeballing the Chrysler Pacifica for several months. When the A/C went out on her old Town and Country, it just wasn't sensible My wife and I had been eyeballing the Chrysler Pacifica for several months. When the A/C went out on her old Town and Country, it just wasn't sensible to spend $1800 for the repair. So that sent us past the "looking" stage to the serious buyer stage. We shopped around the usual ways, test driving and searching the internet for hours upon hours, getting an idea of equipment and cost. A problem with so many dealers is lack of selection. We undoubtedly would have dealt with our hometown dealer, but with 7 or 8 Pacificas in stock, selection was poor, at best. On top of that, unless you want white, silver, or black(which we didn't), selection is even worse. Enter Kings DCJ. Almost 80 Pacificas in stock, including the Limited in Jazz Blue, which we purchased. This takes us to our dealings with our salesman, which is often a trying, disconcerting, uncomfortable experience. Not so with Mr. Leonard Harris. What a great guy to work with. He immediately made us feel comfortable, and quickly made friends with our new puppy, Wally. Kings DCJ is very pet friendly, which isn't always the case with businesses. Mr. Harris spent several hours with us. and every minute was with us totally at ease. Highly recommend this dealer, and especially Mr. Harris. More
Purchase 2017 Jeep Grand Cherokee I went in for an oil change and walked out with a new Jeep. Great service and especially GREAT support after the sale. I am disappointed you no lo I went in for an oil change and walked out with a new Jeep. Great service and especially GREAT support after the sale. I am disappointed you no longer offer free oil changes to loyal customers. More