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Kings Dodge Chrysler Jeep
Cincinnati, OH
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Excellent customer service I recently purchased a car from Kings Dodge Chrysler Jeep. Paul was my sales person and he was professional and courteous. He called me to update me I recently purchased a car from Kings Dodge Chrysler Jeep. Paul was my sales person and he was professional and courteous. He called me to update me after our initial meeting to find a car for me. I did not feel pressured or like the dealership was playing a game with me. I also worked with Don Richards to order leather seat covers for my car. He was patient and courteous even when I had to bring my two small kids with me on one occasion to meet with him. He went out of his way to help me order the covers to match my car. Chanel helped check my car in and out during the service process and she was always nice and greeted me the minute I walked in the door. More
Great Customer Service! The service advisor- Craig is awesome! He is very professional and kind. It was great working with him! He was able to get me in right away and also h The service advisor- Craig is awesome! He is very professional and kind. It was great working with him! He was able to get me in right away and also had a ride waiting for me so I didn't have to wait for my vehicle. More
Michael was professional and courteous. I had gone to another Jeep dealership in the local area and was jerked around for 4 days in regards to a monthly payment I could afford. Finally they I had gone to another Jeep dealership in the local area and was jerked around for 4 days in regards to a monthly payment I could afford. Finally they said they could do it. I got there to sign the papers and the Jeep I wanted wasn't on the lot...it was a completely different Jeep. I left there with my down payment in my purse and stopped at Kings Auto Mall spoke with Michael Hartman told him exactly what I liked and how much I had down and much to my surprise I left there with my new Jeep Wrangler. Michael was kind and professional. I didn't feel jerked around at all in fact it was an overall excellent experience. I would definitely recommend this dealership to others. More
Repairs done efficiently. I dealt with Caitlin who recorded the problems with my mini van and provided me on 2 separate occasions a loaner vehicle to drive. The problems were f I dealt with Caitlin who recorded the problems with my mini van and provided me on 2 separate occasions a loaner vehicle to drive. The problems were fixed and you have a happy customer. More
Great experience buying a 2017 Chrysler Pacifica Our experience at Kings CJD was perfect. The sales team was extremely professional and went the extra mile to accommodate our test drives with two yo Our experience at Kings CJD was perfect. The sales team was extremely professional and went the extra mile to accommodate our test drives with two young children. The sales team and pricing were the reasons we decided to stop shopping around and chose to buy at Kings CJD. More
Customer focused staff and quick service Easy to schedule appointment over the phone. The staff at the dealership was very helpful and courteous. Oil change and tire rotation was very fast. Easy to schedule appointment over the phone. The staff at the dealership was very helpful and courteous. Oil change and tire rotation was very fast. More
Kings - Best service ever Very simply, Kings gave us the best service and care of any dealer we've ever dealt with. They not only understood our needs, they helped us shape an Very simply, Kings gave us the best service and care of any dealer we've ever dealt with. They not only understood our needs, they helped us shape and define better solutions. They delivered on-time, and on-budget. Again, we were extremely impressed with them. More
Painless Service! Even though the issue on my car could not be fixed the day of they immediately offered me a loaner car at no cost. Excellent service, excellent staff. Even though the issue on my car could not be fixed the day of they immediately offered me a loaner car at no cost. Excellent service, excellent staff. More
Easiest Used Car Purchase They helped me find exactly what I was looking for. I love what I purchased and got an excellent value for money. Would recommend them to anyone looki They helped me find exactly what I was looking for. I love what I purchased and got an excellent value for money. Would recommend them to anyone looking for a new or used car. More
bought an suv excellent service and did not play games or pressure me. Tried to be fast in service, nice waiting area, very professional. Would buy here again excellent service and did not play games or pressure me. Tried to be fast in service, nice waiting area, very professional. Would buy here again More