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Kings Dodge Chrysler Jeep
Cincinnati, OH
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Leonard took the time to show me the different options of vehicles out in the lot and the different options within the vehicle. He was not pushy and was willing to let me think through options and worked wit vehicles out in the lot and the different options within the vehicle. He was not pushy and was willing to let me think through options and worked with me to get great financing. More
Mr Harris was a wonderful salesman. He made sure my wife & I were truly satisfied with the cars that we purchased. I would highly recommend him to anyone I know is in need of a car. & I were truly satisfied with the cars that we purchased. I would highly recommend him to anyone I know is in need of a car. More
My experience at Kings CJD was 1st class! I really felt as if Jerry and Dion kept my best interests in mind and were very approachable and open to discussing options, especially when it came to financing. as if Jerry and Dion kept my best interests in mind and were very approachable and open to discussing options, especially when it came to financing. There is no doubt in my mind that there #1 goal was to make sure that I found myself in the right car and not only did they meet my expectations and stay well within my budget, they by far exceeded the expectations I fif have! I may never buy from another dealer again besides Kings CJD! Thank you for the experience and the great car! More
Leonard was professional, knowledgeable and attentive to my interests. While many New Vehicle purchases can be a painful experience, Leonard made this purchase easy and enjoyable. my interests. While many New Vehicle purchases can be a painful experience, Leonard made this purchase easy and enjoyable. More
My overall experience with the Kings Chrysler Jeep Dodge location was excellent. Mr. Jerry Loze was very knowledgable, descriptive and helpful in my search for the specific vehicle of my choosing. He not location was excellent. Mr. Jerry Loze was very knowledgable, descriptive and helpful in my search for the specific vehicle of my choosing. He not only respected my choice of not purchasing a vehicle currently on the premesis, he assisted me in the search of a vehicle which met all of my qualifications. I would highly recommend Kings CJD to anyone looking to purchase a new or used vehicle. Keep up the excellent work!! Also, my experience with Leisa Suedbeck in the finance dept. was very extremely satisfactory. She was very knowledgable cooperative about all financial aspects of my purchase. She also made the transaction process smooth and quick. Thanks to everyone @ Chrysler CJD for making my experience an enjoyable one. More
We first went to Kings CJD back in February for a replacement for one of our cars that was totalled because of snow. Don Pelfrey took us under his wing and helped us find exactly what we were lookin replacement for one of our cars that was totalled because of snow. Don Pelfrey took us under his wing and helped us find exactly what we were looking for. He didn't try to upsell us or push us to buy something we weren't interested in, besides the normal "well, have you compared this model with any other cars, and have you looked at any other packages that come on this car..." Don was VERY well-informed and was willing to answer any and all questions we had no matter how big or small. He was very friendly, very respectful, and not one bit distracted from helping us. He treated us with the greatest customer service I've ever experienced in a dealership. I also just recently just went back to trade in my car for a Dart. I asked for Don again, but he was out for a bit, so I waited for him. He returned shortly and, again, treated me with excellent service and knowledge. I riddled him with questions about the Dart since they were so new, but he had an answer for about 99% of them, and if he didn't know an answer right off hand he would go research it or ask his manager...he didn't try to bluff his way into making my buy something I didn't want or know about. I would reccomend Kings CJD to anyone and everyone. They really do go above and beyond to make you feel not only like a respected customer, but family as well. More
I purchased 2 vehicles from dealer in Oct. 2012, a Ram 1500 and a Chrysler 200. Purchased both vehicles in a package deal. I originally went in looking for a truck to tow a camper and stated to the sale 1500 and a Chrysler 200. Purchased both vehicles in a package deal. I originally went in looking for a truck to tow a camper and stated to the salesman( L. Harris) that it needed to be able to tow 8,000 pounds. Looked a variety of trucks and settled on a quad cab ram 1500. Due to the company having large rebates on 2012 vehicles my wife and I also purchased a Chrysler 200. We traded in 2 of our vehicles for a trade in value of $5,000 each for a total of $10,000, and wrote 2 checks, 1 for $25,000 and 1 for 10,558.50 bring the total cost of the deal, with rebates, to $45,558.50. In early Jan. 2013 I discovered that the Ram 1500 will only tow 6050 pounds, not the 8000 pounds that the salesman said. I have tried to work out an agreement with the dealership that I believe is fair. I would never have purchased both cars if I had known that I needed to spend more for a “better truck”. Offer #1 from the dealer is to return both cars which are now “used” and receive $1586 off of the $35,860 sticker of a new truck and they will give me a check for $6466. $35,860 - $1586 = $34,274 for the truck. Then add the $6466 check from the dealer brings the total to $40740. If I then subtract the $40740 price from my original investment of $45,558.50 it appears that I am “only” losing $4818.50. This is false since I have spoke to 2 other dealers in the area and they are willing to sell the same vehicle for $8,000 off the sticker. Offer #2 from the dealer is to return the Ram 1500 truck and they will pay me $19,000 for a truck I paid $23,738 for, a loss of $4,738. Dealer is not willing to work out a reasonable solution to a problem they created. More
We had a great experience buying our new car. I usually hate going to car dealerships, but we were surprised at how friendly they were. Our salesman was not pushy and treated us very respectfully. We had t hate going to car dealerships, but we were surprised at how friendly they were. Our salesman was not pushy and treated us very respectfully. We had to haggle a little bit to get a good price for our trade-in, but it wasn't too bad. We ended up getting a car we love and will definitely recommend this dealership to anyone looking for new car. More
We had HORRIBLE service at the Mazda dealer next door so we decided to give Dodge a look. The reason we bought this car (2012 Dodge Journey) was because of the customer service. Ben was great, personable an we decided to give Dodge a look. The reason we bought this car (2012 Dodge Journey) was because of the customer service. Ben was great, personable and really worked with us. They have earned a customer for life. Our next car will be from Kings CJD. More