Kings Dodge Chrysler Jeep

Quality is lacking Service Department 200S 12/26/2014 I have been a repeating customer since 2001. A 2001 Jeep Liberty sport, 2006 Jeep Liberty CRD Diesel, 2012 Chrysler 200S, 2012 Jeep Liberty Latitude I have been a repeating customer since 2001. A 2001 Jeep Liberty sport, 2006 Jeep Liberty CRD Diesel, 2012 Chrysler 200S, 2012 Jeep Liberty Latitude. Up until the last 2 years I have very good experiences in the service department. This last year has been my worse experiences ever. With my 2012 jeep. Every time they perform the oil change. It leaks and I have had to return it with in 100 miles after the oil change. It took them 5 attempts and 26,000 miles to finally solve the issue was the threads on the post the filter screws on to. 5 oil changes and 6 attempts to solve the issue. Marvin kept ignoring the issue and would act surprised when we would return leaking. Finally had to get Chris involved to prove it it was a issue. My 2012 Chrysler 200S I have even worse service from them. I have had gone thru 3 times for a poping noise from the front end with turning and speed bumps. It took then 42,000 miles and 3 attempts to solve this issue. The inner front tie rod ends. Chris acknowledging he heard of the issue. My hood was replaced under the corrosion warranty. They installed a hood that did not fit the contour of the car. Gaps were not even anywhere. The paint was missing in spots, and finger prints in the paint. The hood did not latch properly to close all the way. When they replaced the tie rod ends they damaged my 2 front wheels. The scratched off the black paint around where the lug nuts go. All of the wheels were just replaced 1 month before. So far the car has been at the dealer for 5 weeks. How can they really believe a customer would accept a car in this condition? And now they are working on the hood again. This is sad but, so true. The customer service has gone away. If you cannot service what you sell. You will not be selling much longer! I have finally decided to take my business else where. Please note: I have contacted Kings many times as well with Chrysler. Now it is time to meet with the operations manager Mark Pittman. Let see where this goes? More

Treated with respect I just wanted to say I was treated like a person and not a sale,,Gary Warman took really good care of me and went more then the xtra mile. I would rec I just wanted to say I was treated like a person and not a sale,,Gary Warman took really good care of me and went more then the xtra mile. I would recommend anyone to this great dealership.. More

Great experience at King's CJD At the Automall Calvin was friendly, understanding, and helped make a difficult situation easy. My car was totaled. I had to return my rental within short time span. Calvin was friendly, understanding, and helped make a difficult situation easy. My car was totaled. I had to return my rental within short time span. Overwhelmed, Calvin Veasley was strongly recommended. I was in my new car in no time. More

First Class My sales rep, Gary Warman was very professional. He is the best salesperson I have ever worked with, He understands time management and made my experi My sales rep, Gary Warman was very professional. He is the best salesperson I have ever worked with, He understands time management and made my experience buying a car both pleasant and quick. A true asset to this dealership. More

New Truck! My husband and I needed to trade in our Durango for a truck. We had done some shopping and planned on buying a pre-owned vehicle. We found several o My husband and I needed to trade in our Durango for a truck. We had done some shopping and planned on buying a pre-owned vehicle. We found several options at a couple of dealers. We knew we wanted the Dodge Ram. We almost purchased from another dealer, but when we met Jim Smith at Kings CJD, we found him very accommodating and supportive as we looked for the right vehicle for us. He offered options and was patient as we decided on which one to purchase. He stayed late and came in on his day off to make it happen. When it looked like we weren't going to be able to come to a price point, he made it work for us! Leisa in the finance dept was also very helpful and friendly. I would definitely return to Kings CJD. Thanks Jim and "nice hat"!! More

Service Chanel was pleasant and efficient. The durango has been running a lot better, since I had it serviced in May. Overall great customer service and wou Chanel was pleasant and efficient. The durango has been running a lot better, since I had it serviced in May. Overall great customer service and would gladly recommend center to others! More

Over the top service!! I came in with my research, test drive history & financing paperwork in hand yet Gary still shined with his expert knowledge, dealership resources & e I came in with my research, test drive history & financing paperwork in hand yet Gary still shined with his expert knowledge, dealership resources & exceptional crisis management when we couldn't get the right model I needed. He & Sales Managers John Gohls & Rod Stancliff were amazing at supporting my "out of the box" solutions which made all the difference. I would highly recommend the dealership, the management & specifically Gary!! More

Awesome new car purchase I highly recommend Gary for his professionalism & superlative customer service. He made this the easiest buying decision to make w/o employing strong I highly recommend Gary for his professionalism & superlative customer service. He made this the easiest buying decision to make w/o employing strong arm tactics or other ploys typically used by salespeolple. More

Kings Chrysler Jeep Dodge-April 14-15 I called in and wanted to make a Offer on a Pre-Owned Kia with 20,000 miles, and all the Specifications features I was looking for. They worked with I called in and wanted to make a Offer on a Pre-Owned Kia with 20,000 miles, and all the Specifications features I was looking for. They worked with me on my Personal Circumstances to put me in that Vehicle with a Healthy downpayment which actually, totally worked out in my favor, all I will say is I would recommend anyone that wants or needs a NICE CAR, or even CHOOSE from their SELECTION of nice PRE-Owned Cars or Trucks, to give them a Try! All my phone calls was returned, nice Customer experience No Haggle from their Sales Team. With Mr. Leonard Harris expertise and Mr. Dion Freeman personable personality really made me feel that I can Trust them. Shout out to Deborah too in the Finance Department & The Entire Kings Chrysler Jeep & Dodge.......please do not wait because they have Very nice cars,trucks and SUV's that are in plentiful! Thanks, J.Rocker More

To Be Updated Later I will update this review at a later date but I am very unsatisfied with the horrible service I received from your facility. I won't be a return custo I will update this review at a later date but I am very unsatisfied with the horrible service I received from your facility. I won't be a return customer. More