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Kings Dodge Chrysler Jeep

Cincinnati, OH

3.6
1,311 Reviews

4486 Kings Water Dr

Cincinnati, OH

45249

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Showing 1,311 reviews

August 29, 2015

poor business practices i just had the displeasure of working with a dealer named Gary Warman. I drove to see a car I had been in contact with him about for days. I get to th More

by duolover22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Warman
August 28, 2015

Oil Change Express Took in my 2009 Jeep for a oil change , was done and out the door in about 30 mins. Great Service and friendly workers made the stop quick and easy. More

by pease59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Collins
August 28, 2015

Another good service trip. I've been using this dealer for all service needs for about 10 years now (exception for tires). and have been very satisfied with their performance. More

by dickanjude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanel Elam
August 28, 2015

Jordan Jraisat Is A Sales Superstar!!!!!!!!!!! We went to this dealership on Saturday, August 15, 2015 We were immediately greeted by Jordan. We were in the market for a new Jeep. We test drove the More

by jennastarr89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JORDAN JRAISAT
August 27, 2015

Great service, great vehicle Kings CDJ provides great service. The fast lane is fast. The people are friendly. Everything is explained before the work is done. There are no su More

by moorerw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pelfrey
August 26, 2015

Easiest buying experience ever! We have purchased many cars but this was our first time using Kings Dodge. We purchased a 2015 Ram 1500. We test drove the truck on Friday evening a More

by mram8710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonard Harris, Leisa Suedbeck
August 26, 2015

Oil change when is the next one due! everything was ok but they put the wrong mileage on my little sticker after my oil change, I brought my car in around 22,000 miles and my little stick More

by vlhampton53
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Didn't get his name but he ws very nice.
August 25, 2015

The Slow Death of Customer Service No one could tell me tentatively how long it would take to perform the service work on the recall. I was never given a straight answer. I was asked, " More

by brandonwitt
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mark Pittman, Angie Vencill
Aug 27, 2015 -

Kings Dodge Chrysler Jeep responded

Dear Brandon, I am sorry for your poor experience. You are right that we are busy and a little overwhelmed. We are hiring more people. We will improve. We do take recalls seriously although we have also been overwhelmed by those. I believe they were just trying to be accommodating when they asked "when do you need it?". If you were leaving Monday for vacation, we would have made different arrangements than if you were in no hurry and coming in 2 weeks from now for an oil change.

August 25, 2015

It was a great experience Salesman was great! Did not push or pressure me into buying. Need to get scratch fixed, but other than that a great experience. Had truck in for ru More

by FAIR1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Jraisat, Michael Stain
August 25, 2015

They made it easy We recently purchased a wrangler 2014 for my 18 year old son from Kings jeep. After looking and dealing with several other local dealers and being fru More

by leahy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leisa Suedbeck
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