Kings Dodge Chrysler Jeep

Simply super The cashier at the cashier desk seemed frustrated with the lack of assistance she was receiving from co-workers; I observed this while she was trying The cashier at the cashier desk seemed frustrated with the lack of assistance she was receiving from co-workers; I observed this while she was trying to help another customer and finding that customer's papers/invoice or whatever could not be located. More

Same Day Tire Service I needed a new tire after being involved in a minor traffic accident on Labor Day weekend. My car was towed to a local tire service center on Saturday I needed a new tire after being involved in a minor traffic accident on Labor Day weekend. My car was towed to a local tire service center on Saturday. I requested the same brand tire for the replacement and was told the earliest they would receive the tire was Tuesday. On Tuesday I learned the tire would arrive Wednesday. And of course on Wednesday I was promised it would arrive on Thursday. I decided not to wait and asked the employee to simply use the spare tire. While in the waiting room I called King CJD and they were able to schedule my service for an hour later. They replaced my tire with the requested brand with no issue. Next time I will go directly to Kings CJD instead of being without a car for four days. More

Job completed successfuly. Had a 9:15am appointment, arrived at approximately 8:50, Brad Jenkins signed me in, both sides of the Service Department pull-in area were full. I wa Had a 9:15am appointment, arrived at approximately 8:50, Brad Jenkins signed me in, both sides of the Service Department pull-in area were full. I was the first car parked outside. After signing in, Brad said he'd get someone working on it. This trip was to replace my trunk latch. I was going down into Kentucky this past weekend and wanted to get the latch fixed in case of possible tire trouble, no spare if you have no access to the trunk. At about 9::25am Brad said I was ready to go. Very fast service which I appreciated very much. On recent shop tickets this name has appeared - Jesse Mattson. If he was completing the repair work, he did a great job. A week prior to this visit, I had a 'Recall" completed, his name was on that ticket, too. Also great job. More

Five star service center Great service. Quickly repaired my truck and handled my request very professionally. They were flexible in their scheduling to be able to work around Great service. Quickly repaired my truck and handled my request very professionally. They were flexible in their scheduling to be able to work around when I dropped off and had it ready and waiting when I returned to pick up. More

New Grand Cherokee - fix settings 2017 New Grand Cherokee - 2 setting in the User Preference area was not working correctly. Delay Engine Turnoff and Back-Up Braking. Able to fix Bac 2017 New Grand Cherokee - 2 setting in the User Preference area was not working correctly. Delay Engine Turnoff and Back-Up Braking. Able to fix Back-Up Braking (have not tried to use yet so hopefully it is fixed), but the Delay Engine Switch was not fixed. Technician said he was not able to delay or turnoff Engine Turnoff when stopped. Engine turns off immediately when at stop. I would not have purchased car if I knew the delay switch did not work correctly. Not happy that this cannot be fixed as it was a big selling pitch for the car. More

We have NEVER had a better experience in purchasing a car. Leonard Harris was the salesperson who assisted us with our purchase of a Dodge Charger. Mr. Harris exhibited a higher degree of professionalism tha Leonard Harris was the salesperson who assisted us with our purchase of a Dodge Charger. Mr. Harris exhibited a higher degree of professionalism than we have every found in a car salesperson. We would highly recommend Mr. Harris and Kings Dodge to our family and friends. More

Great service Service too longer than typical because of factors out of the departments control, but Chanel handled it like a champ and was very accommodating. Than Service too longer than typical because of factors out of the departments control, but Chanel handled it like a champ and was very accommodating. Thanks! More

Service needs for my vehicle Great people to deal with and great service. Completed the work timely. I hane no problem recommending Kings Dodge to others. Will return when my v Great people to deal with and great service. Completed the work timely. I hane no problem recommending Kings Dodge to others. Will return when my vehicle reaches its next service mileage. More

Service - Easy to work with 3rd time in service dept with New Dodge Ram Promaster. Regular service (not problem or issues) Service is Easy to book, prompt, courteous staff and 3rd time in service dept with New Dodge Ram Promaster. Regular service (not problem or issues) Service is Easy to book, prompt, courteous staff and vehicle has been ready ahead of promised time, EVERY TIME. This is one of the best service departments I have worked with for my vehicles and I have a lot of years of various vehicle brands and routine maintenance. More

Excellent customer service I recently purchased a car from Kings Dodge Chrysler Jeep. Paul was my sales person and he was professional and courteous. He called me to update me I recently purchased a car from Kings Dodge Chrysler Jeep. Paul was my sales person and he was professional and courteous. He called me to update me after our initial meeting to find a car for me. I did not feel pressured or like the dealership was playing a game with me. I also worked with Don Richards to order leather seat covers for my car. He was patient and courteous even when I had to bring my two small kids with me on one occasion to meet with him. He went out of his way to help me order the covers to match my car. Chanel helped check my car in and out during the service process and she was always nice and greeted me the minute I walked in the door. More