Kings Dodge Chrysler Jeep
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 1,316 reviews
Sales staff Sherry Tarter and Benny Watson were fantastic and made the leasing of my car so easy. I am so happy with my new Jeep Trailhawk. Sherry Tarter and Benny Watson were fantastic and made the leasing of my car so easy. I am so happy with my new Jeep Trailhawk. More
GREAT PRICE KNOWLEDGEABLE REP (CHAD) Chad went out of his way to make sure that I got the deal I was expecting from Kings Chrysler Jeep and Dodge The 2008 Dodge Dakota that I purchased Chad went out of his way to make sure that I got the deal I was expecting from Kings Chrysler Jeep and Dodge The 2008 Dodge Dakota that I purchased was very clean inside and out this was the exact vehicle that I hate being had been looking for him thank you Chad for all you did for me it was a pleasure working with you my next vehicle will definitely be purchased from Kings Chrysler Jeep and Dodge thanks again EdwardCynthia Iredale More
Great Fast and easy processes. I am satisfied with the expirence that I had. I am hoping it counties as I have service completed in the future. Fast and easy processes. I am satisfied with the expirence that I had. I am hoping it counties as I have service completed in the future. More
Great customer service. Customer service appears to be a prime consideration with this dealership. Promised my car would be finished within an hour and a half and it was. S Customer service appears to be a prime consideration with this dealership. Promised my car would be finished within an hour and a half and it was. Staff very friendly and efficient. More
It was fine Not pressured into buying anything. Left alone until I wanted to speak to a sales man. Did not waste my time on dealing with price. Not pressured into buying anything. Left alone until I wanted to speak to a sales man. Did not waste my time on dealing with price. More
Simply super The cashier at the cashier desk seemed frustrated with the lack of assistance she was receiving from co-workers; I observed this while she was trying The cashier at the cashier desk seemed frustrated with the lack of assistance she was receiving from co-workers; I observed this while she was trying to help another customer and finding that customer's papers/invoice or whatever could not be located. More
Same Day Tire Service I needed a new tire after being involved in a minor traffic accident on Labor Day weekend. My car was towed to a local tire service center on Saturday I needed a new tire after being involved in a minor traffic accident on Labor Day weekend. My car was towed to a local tire service center on Saturday. I requested the same brand tire for the replacement and was told the earliest they would receive the tire was Tuesday. On Tuesday I learned the tire would arrive Wednesday. And of course on Wednesday I was promised it would arrive on Thursday. I decided not to wait and asked the employee to simply use the spare tire. While in the waiting room I called King CJD and they were able to schedule my service for an hour later. They replaced my tire with the requested brand with no issue. Next time I will go directly to Kings CJD instead of being without a car for four days. More
Job completed successfuly. Had a 9:15am appointment, arrived at approximately 8:50, Brad Jenkins signed me in, both sides of the Service Department pull-in area were full. I wa Had a 9:15am appointment, arrived at approximately 8:50, Brad Jenkins signed me in, both sides of the Service Department pull-in area were full. I was the first car parked outside. After signing in, Brad said he'd get someone working on it. This trip was to replace my trunk latch. I was going down into Kentucky this past weekend and wanted to get the latch fixed in case of possible tire trouble, no spare if you have no access to the trunk. At about 9::25am Brad said I was ready to go. Very fast service which I appreciated very much. On recent shop tickets this name has appeared - Jesse Mattson. If he was completing the repair work, he did a great job. A week prior to this visit, I had a 'Recall" completed, his name was on that ticket, too. Also great job. More
Five star service center Great service. Quickly repaired my truck and handled my request very professionally. They were flexible in their scheduling to be able to work around Great service. Quickly repaired my truck and handled my request very professionally. They were flexible in their scheduling to be able to work around when I dropped off and had it ready and waiting when I returned to pick up. More
New Grand Cherokee - fix settings 2017 New Grand Cherokee - 2 setting in the User Preference area was not working correctly. Delay Engine Turnoff and Back-Up Braking. Able to fix Bac 2017 New Grand Cherokee - 2 setting in the User Preference area was not working correctly. Delay Engine Turnoff and Back-Up Braking. Able to fix Back-Up Braking (have not tried to use yet so hopefully it is fixed), but the Delay Engine Switch was not fixed. Technician said he was not able to delay or turnoff Engine Turnoff when stopped. Engine turns off immediately when at stop. I would not have purchased car if I knew the delay switch did not work correctly. Not happy that this cannot be fixed as it was a big selling pitch for the car. More