Kings Dodge Chrysler Jeep
Cincinnati, OH
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Free oil change. I bought my 2008 Chevy in 2009 from Bill Craig, and have been coming back to get my free oil change at least twice a year since I don't put many miles I bought my 2008 Chevy in 2009 from Bill Craig, and have been coming back to get my free oil change at least twice a year since I don't put many miles on the car / year. More
This is why I keep coming back! I brought my car in this week because the engine light was on. After waiting about an hour my service rep Angie came to me and stated that there would I brought my car in this week because the engine light was on. After waiting about an hour my service rep Angie came to me and stated that there would be no charge because the issue was related to the vacuum hoses they had just replaced about a month or so previously. She told me they also gave me a new gas tank cap! This is why I keep coming back! They are honest and value me as a customer and are very friendly too! Craig and Chanel and Marvin are very personable! Thank you for providing such great service!! More
Courteous and effecient Very courteous and efficient service department. Have an appointment for additional work that needs to be done before winter. Need to keep my baby dun Very courteous and efficient service department. Have an appointment for additional work that needs to be done before winter. Need to keep my baby dunno g. More
95000 work Went in for routine work. the mechanic found other issues which were fixed. The service manager looked online for coupons for me (which saved me a f Went in for routine work. the mechanic found other issues which were fixed. The service manager looked online for coupons for me (which saved me a few hundred dollars). I have not been disappointed with the dealership's service department. More
Helpful Unfortunately the problem could not be reproduced and I hope it does not come back. Chanel was great and expained the whole situation to me Unfortunately the problem could not be reproduced and I hope it does not come back. Chanel was great and expained the whole situation to me More
Oil change My experience was great! Everyone was nice and I was in and out in 30 minutes! I would definitely recommend this center to family and friends My experience was great! Everyone was nice and I was in and out in 30 minutes! I would definitely recommend this center to family and friends More
AC service The service staff was very thorough in diagnosing the cause of the problem and in communicating what they were doing. Service is convenient and very The service staff was very thorough in diagnosing the cause of the problem and in communicating what they were doing. Service is convenient and very professional. More
Word of Mouth Can be Good or Bad I went to my bank to make a deposit. Tellers asked if I had a big day planned. "No, but I may look at new cars." At the same time they both said go se I went to my bank to make a deposit. Tellers asked if I had a big day planned. "No, but I may look at new cars." At the same time they both said go see Leonard at Kings Auto Mall. They stated that both had bought a car from him and thought he was really good. So I went to Kings Dodge to see Leonard. I had had no intention of buying that day, no intention of buying anything that was pushed on me, no intention of talking to a "fast-talker." Leonard was none of the above and in about an hour and a half I owned a new Jeep. Painless experience and nothing like what one stereotypes the new car buying experience to be. It was clean, neat, and every person I met, Leisa, the young lady who processed my credit card, and the young man who was moving cars on the floor, (I talked to him because I see that as a high stress job, think about moving expensive cars on a tiny showroom floor without hitting another one) and all were great. Workers attitudes tell you a great deal of what it is like to work there. So when the "word of mouth" is good from trusted people move, if the "word of mouth" is less than good, stay away. Word of Mouth made this sale for Kings Jeep. Tom More
They took me in right away I made an appointment and as soon as I walked in they called my name and took care of me right away. Great service with all the employees I made an appointment and as soon as I walked in they called my name and took care of me right away. Great service with all the employees More
horible My wife comes to get.her oil changed and car checked up she told u guys making noise we have had the jeep for 15k the tires are so chopped they did n My wife comes to get.her oil changed and car checked up she told u guys making noise we have had the jeep for 15k the tires are so chopped they did not say nothing to her and they need replaced there so bad and the other couple time we come once the hood was not closed and another the engine cover was not on and then they did not put oil cap back on engine More