Kings Dodge Chrysler Jeep
Cincinnati, OH
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Dishonest I have had negative experiences with kings jeep dodge ever since I owned a Dodge Ram. Recently I bought a 2015 Jeep Wrangler (less than a year just hi I have had negative experiences with kings jeep dodge ever since I owned a Dodge Ram. Recently I bought a 2015 Jeep Wrangler (less than a year just hit 10k miles). When I went in for my oil change and 5 tire rotation, I was told there would be a loaner car waiting on me. It wasn't. I waited over 20 minutes. I had to leave and drop my jeep off about an hour later. I asked if this would delay the time I could pick it up. They said no. I didn't leave until 1 1/2 hours after they said it would be done. I mentioned 3 times on the phone, and 2 in person I wanted a 5 tire rotation. Yes sir. When I got it back, the spare wasn't even touched. I went somewhere else for a rotation and my alignment was off. For a less than a year old vehicle it shouldn't be. Asked if it was covered under warranty. They said "no." Contacted another jeep dealer and they said 12 months or 12k miles it is. Lost all faith in kings jeep service center. The salesman (who no longer works there, and the finance lady I dealt with were/are OUTSTANDING! (Leisa Suedbeck). More
Service was surpered Mr. Leonard Harris was very knowledgeable which made the transaction go smoothly, He explained the whole process in detail where I could understand, a Mr. Leonard Harris was very knowledgeable which made the transaction go smoothly, He explained the whole process in detail where I could understand, and even answer questions that I did not know I even had, From this experience I would not want to go to another dealership. The only other thing I could say is it took my breath away, My personal rating if it was 1-10 would be a 10 More
Excellant Purchased a new 2014 Jeep Patriot in December 2013 from Leonard Harris. Although I did have fuss to get what I wanted for trade in , all and all it wa Purchased a new 2014 Jeep Patriot in December 2013 from Leonard Harris. Although I did have fuss to get what I wanted for trade in , all and all it was a very easy experience and Leonard did great. So far been back for 3 oil changes and tire rotation and no problems. Very quick and clean More
Recall I had a recall on my 2014 Jeep Grand Cherokee. Chanel was able to complete the work in a half hour which was much quicker than I expected. She has h I had a recall on my 2014 Jeep Grand Cherokee. Chanel was able to complete the work in a half hour which was much quicker than I expected. She has handled other issues with my Jeep to my satisfaction also. Thanks for the quick attention !! More
great rich was great to work with, the experience was quick and easy. did not feel pressured. found the car I like, and I was in and out within 45 minutes. rich was great to work with, the experience was quick and easy. did not feel pressured. found the car I like, and I was in and out within 45 minutes. More
Best experience ever This is the second time I have purchased a new car. This experience is by far the best yet. I called before I traveled 1 hour and 20 minutes away to m This is the second time I have purchased a new car. This experience is by far the best yet. I called before I traveled 1 hour and 20 minutes away to make sure the car was in their inventory. Gary was wonderful. He didn't treat me different or stupid because I am a woman. Gary answered all my questions over the phone without hesitation. I got to the dealership the car was sitting there ready for a test drive. During negations he was very knowledgeable and wanted the business for sure. He got the deal done for me with both of us compromising. Leisa is the bomb. I was so worried about the financing but she assured me things would be fine. She was right. Her experience and customer service is off the charts. I didn't have to do a thing but enjoy my new car. My loan, insurance, tags, and return appointment was taken care of. Literally, I had to do nothing. She was perfect. Both Gary and Leisa were such a pleasure to work with. Neither were pushy and both knew what they were talking about. Most of all, treated me with the utmost respect. I would definitely make the drive again and recommend that you too make the trip! Thanks for a wonderful experience, Tina Chaney More
very satisfactory i was very happy with the service it was done on time and the warranty was honored. I hope the new part performs as well as your staff i was very happy with the service it was done on time and the warranty was honored. I hope the new part performs as well as your staff More
Buying experience Bryan was awesome to work with! Made the car buying experience easy! I really felt I got the best possible pricing on the car I was interested. Bryan was awesome to work with! Made the car buying experience easy! I really felt I got the best possible pricing on the car I was interested. More
hi this is my review of the jeep dealershop the area you wait is very disappointing...dirty, no free anything to drink or munch on....seems small but I dread service calls there SLOW on paper the area you wait is very disappointing...dirty, no free anything to drink or munch on....seems small but I dread service calls there SLOW on paperwork... but I LOVED my sales rep leaonard ....or I would not have bought the jeep nor would I come back More
Marvin takes care of his customers. I recently bought a 2013 Chrysler 200 Certified Used Car and was waiting for a second key. They were on backorder for a long time and when it finally I recently bought a 2013 Chrysler 200 Certified Used Car and was waiting for a second key. They were on backorder for a long time and when it finally came in I set up an appointment to have it programed and cut. Marvin not only took care of the key but noticed another service was due on the car and took care of that at the same time. Great service!!! More