Kings Dodge Chrysler Jeep

Almost a month in shop with a damaged rim On my way to work one Monday morning I hit a pothole in the road. My tire immediately went flat, after attempting to use the fix a flat kit that comes On my way to work one Monday morning I hit a pothole in the road. My tire immediately went flat, after attempting to use the fix a flat kit that comes with my car I called Dodge and used my warranty to have my car towed to the nearest dealership. That was Kings Dodge. Once there I was greeted by a polite man who told me that they were busy that day and would have it looked at the following day. I didn't have an appointment and understood that there is only so much a company can do. It was three days later that I received a call letting me know that there was damage to the rim, I told them to replace it. I received a call the following day letting me know that they had found the rim and were ordering it. I asked them if it would be done by the following Wednesday and was assured that it would be. Fast forward to Wednesday and I call the polite man that I originally spoke with, he doesn't answer his phone and I leave a message, Thursday he doesn't answer his phone and I leave a message, Thursday evening I speak with another representative and threaten to speak with the manager if I don't hear a response. Finally I get a return call, letting me know that they ordered the wrong rim and can't find a replacement. I now need a loaner car, and to be fair, the dealership lent me one the following day. I check around and I can order the right rim but it will be two weeks before I can get it. I am told that's too long for them to lend me the loaner, so I tell them to get me a rim close to what else is on there. Fast forward a week and a half, they finally have finished my car. I don't understand why they couldn't have waited two more days at this point so that I can have matching rims on my brand new car. Anyway, I go to the dealership and talk to a representative, nobody takes me out and shows me my car. I have to ask to see it before paying and the cashier has no idea where it is. I have to go around the parking lot looking until I find it. When I do, I find a rim that looks nothing like the other 3. I paid and left, hopefully never to return. More

Awesome Experience Would be willing to try Kings Chrysler Jeep and Dodge again. Very easy to work with! Would recommend at least trying these guys out when looking for Would be willing to try Kings Chrysler Jeep and Dodge again. Very easy to work with! Would recommend at least trying these guys out when looking for a new vehicle. More

Service Great experience with getting my 2nd oil change. Very friendly and professional staff! Will definitely come back here for all my future services on my Great experience with getting my 2nd oil change. Very friendly and professional staff! Will definitely come back here for all my future services on my jeep. More

Jeff tarvin Haley Newman is a straight shooter and a pleasure to deal with would recommend her to anybody.haley gave me what I think was a good deal on a new vehi Haley Newman is a straight shooter and a pleasure to deal with would recommend her to anybody.haley gave me what I think was a good deal on a new vehicle and I truly appreciate that More

Vehicle was not ready when we came to pick it up..3hr wait Vehicle not ready at time of pickup..3hr wait for serous radio..was not happy about wait time...2 day notice as to when we were coming for vehicle...m Vehicle not ready at time of pickup..3hr wait for serous radio..was not happy about wait time...2 day notice as to when we were coming for vehicle...marks on seat and roof that salesman had to remove More

Sales staff Sherry Tarter and Benny Watson were fantastic and made the leasing of my car so easy. I am so happy with my new Jeep Trailhawk. Sherry Tarter and Benny Watson were fantastic and made the leasing of my car so easy. I am so happy with my new Jeep Trailhawk. More

GREAT PRICE KNOWLEDGEABLE REP (CHAD) Chad went out of his way to make sure that I got the deal I was expecting from Kings Chrysler Jeep and Dodge The 2008 Dodge Dakota that I purchased Chad went out of his way to make sure that I got the deal I was expecting from Kings Chrysler Jeep and Dodge The 2008 Dodge Dakota that I purchased was very clean inside and out this was the exact vehicle that I hate being had been looking for him thank you Chad for all you did for me it was a pleasure working with you my next vehicle will definitely be purchased from Kings Chrysler Jeep and Dodge thanks again EdwardCynthia Iredale More

Great Fast and easy processes. I am satisfied with the expirence that I had. I am hoping it counties as I have service completed in the future. Fast and easy processes. I am satisfied with the expirence that I had. I am hoping it counties as I have service completed in the future. More

Great customer service. Customer service appears to be a prime consideration with this dealership. Promised my car would be finished within an hour and a half and it was. S Customer service appears to be a prime consideration with this dealership. Promised my car would be finished within an hour and a half and it was. Staff very friendly and efficient. More

It was fine Not pressured into buying anything. Left alone until I wanted to speak to a sales man. Did not waste my time on dealing with price. Not pressured into buying anything. Left alone until I wanted to speak to a sales man. Did not waste my time on dealing with price. More