King Volkswagen

Great experience at King Auto Nora Sockhon, Service was exemplary, the guy is very courteous, listens to the customer and put all effort to make sure the customer is satisfied. Nora Sockhon, Service was exemplary, the guy is very courteous, listens to the customer and put all effort to make sure the customer is satisfied. More

Awesome First Car Buying Experience! I went to King not knowing what car to buy, and Thomas caught my dad and I on a whim. He showed us the Jetta I ended up walking away with. He was so p I went to King not knowing what car to buy, and Thomas caught my dad and I on a whim. He showed us the Jetta I ended up walking away with. He was so professional, polite and knowledgeable. The car really sells itself. Love my Jetta and everyone at King. :) More

Poor interaction with Salesman I had contacted this dealership through its online portal to retrieve information on pricing since I was already 95% sure I wanted to purchase a 2017 I had contacted this dealership through its online portal to retrieve information on pricing since I was already 95% sure I wanted to purchase a 2017 VW Passat. This resulted in Kambiz Khadempour responding to my request. The price quoted included all rebates, which I did not qualify for. My follow up email stated: "Could you give me the price only with the partners program rebate as previously requested?". Kambiz's response was: "The on line price includes all rebates such as VW partner.Otherwise ,pricve would increase by $500.00." Aside from the obvious grammar and spelling errors, it was immediately clear that his response was lazy and did not sufficiently answer my previous question. The lack of clarity and professionalism quickly turned me away from this dealership due to my experience with a particular salesman. After a follow up from the dealership, I explained why I decided to take my business elsewhere, with which he responded with (and this is a direct copy and paste): "All my responses have been prompt and to the point.Due to customer's laziness to come to the dealer and inconsideration for salesman's time and effort best not to have a customer like you. Thanks for nohing." The response was rude and uncalled for, which prompted me to post this review. I hope that others have a better experience than I had. More

Great costumer service Very professional and honest! Worked with us in a very fair deal! Seller (Nora) very kind and provided excellent service! I really recommend this deal Very professional and honest! Worked with us in a very fair deal! Seller (Nora) very kind and provided excellent service! I really recommend this dealer! More

Professional Purchased a new VW here and Very satisfied with the entire process. My salesman was Nora Sokhon and he was very knowledgeable and professional. I came Purchased a new VW here and Very satisfied with the entire process. My salesman was Nora Sokhon and he was very knowledgeable and professional. I came up from Fredericksburg Virginia and Even though it was a long drive I would come back here when I need another car. I also recommend the coffee downstairs! More

GREAT DEALERSHIP! I came to this dealership towards the end of the day after driving all day trying to find the perfect car. I was greeted by Diako and he was one of th I came to this dealership towards the end of the day after driving all day trying to find the perfect car. I was greeted by Diako and he was one of the most personable car salesman ive ever dealt with. He was so knowledgable about the GTI i wanted, he actually showed me things about the car i had never even know anything about. Even after watching countless videos about the GTI! The whole process went very smooth and you could tell that Diako was more concerned about getting you into the exact car you want than just getting another sale and on to the next one. He makes you feel completely comfortable and does not try to rush you at all, even though it was already 7 pm and the dealership was supposed to close at 6! After we had agreed on a deal, Tim was great with handling the paperwork and explaining all of my options as far as add ons and warranties. It was definitely the best car buying experience i have ever been through, including ones ive gone through to help others get their car. I would definitely recommend this dealership to anyone who is in the area trying to find a new car. King Volkswagen will not rip you off and will make sure you leave out of there with exactly the car that you want! Ask for Diako because he knows how to make you feel no pressure throughout the whole process and will make sure youre taken care of! - Ian More

Unpleasant experience with King Volkswagen We purchased a used Honda CRV from this dealership. Everything looked fine during test drive. We paid for the car and drove it on the road heading h We purchased a used Honda CRV from this dealership. Everything looked fine during test drive. We paid for the car and drove it on the road heading home. After about 15 miles also, the SRS airbag warning light came on while driving and indicated a problem with the SRS system. We took the car back to the dealership. Service dept checked the car and Sales Manager Ryan indicated that we need to pay $458 to get the SRS problem fixed, for a car that we just drove off the lot! More