King O'Rourke Buick GMC
Smithtown, NY
Filter Reviews by Keyword
By Type
350 Reviews of King O'Rourke Buick GMC
Wonderful experience! At King O'Rourke you get great customer service, sensitive and knowledgeable staff and super attention to detail. Thank you Jim & Matt at for all your At King O'Rourke you get great customer service, sensitive and knowledgeable staff and super attention to detail. Thank you Jim & Matt at for all your help coordinating my purchase! It was a wonderful experience, and I'm thrilled with the GMC Terrain! More
Great experience! King o’Rourke was great. Best dealership—we went to three others before. They had best price and service. Jackie our salesperson was awesome! I hig King o’Rourke was great. Best dealership—we went to three others before. They had best price and service. Jackie our salesperson was awesome! I highly recommend them! More
Extremely Satisfied Jackie Laguerre assisted me with getting the exact car that I wanted :) She was absolutely wonderful during the entire process. Jackie helped me for m Jackie Laguerre assisted me with getting the exact car that I wanted :) She was absolutely wonderful during the entire process. Jackie helped me for my first purchase so it was wonderful working with her again. More
Best experience Best car buying experience. Everything went smooth thank you to Jackie and Howie for all your help during this process couldn’t have had a better expe Best car buying experience. Everything went smooth thank you to Jackie and Howie for all your help during this process couldn’t have had a better experience. More
Best Experience EVER We have leased MANY cars in our lives but this one was by far the most easiest and seamless experience we ever had! Robert Schappert was professional We have leased MANY cars in our lives but this one was by far the most easiest and seamless experience we ever had! Robert Schappert was professional, knowledgeable and pinpointed the exact vehicle for our needs. We didnt have to spend endless hours negotiating and hondeling back and forth. We expressed what we were looking for, and he made it happen. I have already referred him to many of my friends and co workers. More
2018 Buick Enclave - Purchase with Rocky D. Our sales rep, Rocky Dentici, was fantastic!! Extremely knowledgeable and made our car buying experience extremely pleasant and simple. This is our Our sales rep, Rocky Dentici, was fantastic!! Extremely knowledgeable and made our car buying experience extremely pleasant and simple. This is our third vehicle now purchased at King O’Rourke since 2010, and we will be back again at this lease-end. This 2018 Buick Enclave is beautiful and my wife loves it. Keep up the great work Rocky!! MG St. James, NY More
Best Experience Buying a car yet!!! I dealt with Jackie for the purchase of my 2018 Cadillac Escalade. She made the process so easy and non-stressful. She even came in early so I can t I dealt with Jackie for the purchase of my 2018 Cadillac Escalade. She made the process so easy and non-stressful. She even came in early so I can test drive at a time that was convenient for me. The dealership itself is immaculate and everyone that was also very helpful and friendly. Jackie was always there to answer any questions I might of had. My husband even said that she was the first person that he ever dealt with that made the car buying process so easy. I would recommend Jackie and King O"Rourke to anyone looking to by a Cadillac!!! More
Overall it was a good experience with some exceptions It was a good experience. Our salesperson Robert Schappert was very knowledgeable and really helpful in picking out the right vehicle for us. We were It was a good experience. Our salesperson Robert Schappert was very knowledgeable and really helpful in picking out the right vehicle for us. We were looking to buy the GMC Acadia but opted for the Terrain instead because the Acadia did not have a lot of rear storage (as opposed to the Terrain). We definitely would have upgraded and purchased the Acadia without the third row seat and more storage but unfortunately, it wasn't meant to be. Hoping in the future, the Acadia will lose that third row seating and put in more storage in the cargo area. Financing could have gone better. Mr. Scott Russo was a quick talker and seemed try to talk over us when discussing financing the vehicle. We felt kind of pressured about getting the warranty but opted against it. Still don't understand how the interest rate should be tied into getting the warranty. A lower interest rate should never be used as bait to buy into the warranty. I still feel we should have been able to negotiate a lower interest rate regardless of whether we're buying the warranty or not. Mr. Russo never really gave us that opportunity. So, I would suggest you buy the vehicle from Robert but find financing elsewhere. If it hadn't been for that encounter with Mr. Russo, I would have given this experience 5 stars. More
Amazing experience at King O'Rourke leasing our new ST5 We found the sales professional knowledgeable and didn't pressure is. They had a good selection. The delivery was on time and painless. The pricing We found the sales professional knowledgeable and didn't pressure is. They had a good selection. The delivery was on time and painless. The pricing was great also. More
Excellent experience with Rocky I was guided in a professional way by our sales person, Rocky. As price was an issue Rocky recommended different options and one of those options w I was guided in a professional way by our sales person, Rocky. As price was an issue Rocky recommended different options and one of those options was perfect. Picked up my vehicle today and Rocky reexplained all features and warranties and we were out the door feeling good about our experience with your salesman and dealership. So far so good!!!! Thank you Bonnie Abrescia More