Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
King Kia
Gaithersburg, MD
187 Reviews
Welcome to King Kia! We are the areas number one Kia dealership serving Gaithersburg, Rockville, Bethesda, Germantown, and Silver Spring, MD. King Kia knows that you have high expectations, and as an automobile dealership we enjoy the challenge of meeting and exceeding those standards each and every time. King Kia treats you as an individual and focuses on your needs as if they were our own. King Kia also strives to be your one-stop-shop for all things automotive related.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 187 reviews
January 03, 2017
Great Service! I looked around at a few Kia dealerships, and King Kia was the best. Daniel Rouff was courteous, fun, and answered all my questions thoroughly and wit I looked around at a few Kia dealerships, and King Kia was the best. Daniel Rouff was courteous, fun, and answered all my questions thoroughly and with care. They also gave me a great price! More
by Jenni M Pfeiffer
December 28, 2016
King Kia Review-Sales agent daniel Rouff Daniel has shown professionalism. I was impressed by his availability, his support and his deep knowledge of the product. His talent and the way he wa Daniel has shown professionalism. I was impressed by his availability, his support and his deep knowledge of the product. His talent and the way he was able to explain the vehicle performance convinced me to make it with KIA. Though I did not qualify for a loan with Kia, I am very happy with the way he handled things. Regards, More
by Ibou
Employees Worked With
Daniel Rouff
November 22, 2016
Excellent Car Buying Experience We live in the Harpers Ferry, WV area and there are quite a few Kia dealerships around. We were shopping for a new Kia Sorento and visited numerous Ki We live in the Harpers Ferry, WV area and there are quite a few Kia dealerships around. We were shopping for a new Kia Sorento and visited numerous Kia dealerships. I can honestly say this was by far the very best Kia dealership around and we visited many; including Winchester, Hagerstown, Frederick, Rockville, and Dulles. We came in contact with a lot of people at these various places. Daniel Rouff at King Kia was by far the very best salesman we talked with. Nobody was more honest, friendly, courteous, understanding, and helpful than he was. These words are not often associated with car salesman, but I can definitely say those words when it comes to King Kia and Daniel Rouff. Not only him, but the sales manager and Tim Nguyen the finance person were all top notch. Has to be the best car buying experience we have ever had. Excellent dealer and top notch personnel. Thank you King Kia and Daniel Rouff! 5 stars for sure and will definitely be back and would highly recommend this dealership to everyone. More
by Justin
November 22, 2016
Happy purchasing, but service is overpriced and low quality I was a big fan of the purchase experience at King Kia, but I just picked up my vehicle from my first service experience and I was really disappointed I was a big fan of the purchase experience at King Kia, but I just picked up my vehicle from my first service experience and I was really disappointed. Before you take your Kia to King for service, do yourself a favor and shop around. My issues: 1. Their prices for service are REALLY high. I had an oil change, tire rotation, cabin and engine air filter and a multi point inspection and my bill was nearly $300. I also have a Lexus, and an identical service for it at Lexus of Rockville is actually slightly cheaper, which shocked me. You expect surprisingly high prices to service a car like a Lexus, and the dealership gets you a movie theatre, hot snacks and drinks, luxury atmosphere, a complimentary Lexus loaner. The experience at Kia is what you find in any other mainstream car dealership, Ford, Toyota, etc...which is fine...but I would expect their prices to mirror what those brands charge, not what luxury brands charge when they don't deliver any of those amenities. This service shouldn't have been any more expensive than $160-170. 2. The quality of the service was quite poor, made worse by the fact that I paid a huge premium for it. Everyone was very friendly, renovated dealership is nice. But, the reason I came in was to have a grinding brake issue checked in addition to the regular service. Nobody ever called me to give me an update on what was going on like I was promised. I called several times 5-6 hours after I dropped it off and finally got someone who helped me. He called me back and let me know they could find nothing wrong with the brakes...clearly they never drove the car, at least not over 40 MPH. I was told I'd get a call when it was ready for pickup, I recieved no call. Finally I called and was told yes it was done, and I had to hurry over to get it during rush hour before they closed at 6:30. So now I'm stuck driving the van for Thanksgiving on rough brakes until I can get back and take it to somewhere who will put forth a little more effort. Perhaps the whole experience wouldn't have been so disappointing had the pricing been in line with my expectations. Like I said, I was really happy with the purchase process but the overpriced low quality service will cause me to take both my sales and service business elsewhere. More
by swindc
Employees Worked With
Service staff
October 25, 2016
Fantastic Purchase Experience with Daniel Rouff at King Kia I bought a new Kia working with Daniel Rouff and it was such a pleasant experience. I had shopped at another dealer but never felt comfortable with t I bought a new Kia working with Daniel Rouff and it was such a pleasant experience. I had shopped at another dealer but never felt comfortable with the folks I met with there. Daniel was straight forward in all our conversations. He was able to discuss price with me on the phone, unlike other dealers which always wanted me to come in to the dealership. When my wife and I went in to pick up the car and sign the paper work everything was in order and ready to go so we didn't spend much time on that part. He did spend about an hour or more going through all the operations and features of the car. He then suggested we come back in a week or two so that he could answer any questions that might come up after we had driven the car for awhile. But everyone else at the dealer was friendly too. Its family owned and I met two young gentlemen there on that Tuesday night that were either son's or grandsons of the owners. . I would highly recommend Daniel and the King Kia dealership if you are in the market for a new car. More
by Brian Franklin
Employees Worked With
October 13, 2016
Zee Abdullah Mr. Zee Abdullah is an outstanding sales representative. He was helpful, he explained everything about the car to us, he spent a lot of time with us, Mr. Zee Abdullah is an outstanding sales representative. He was helpful, he explained everything about the car to us, he spent a lot of time with us, and seemed genuine. More
by Remie
Employees Worked With
Zee Abdullah, Tim Nguyen
October 06, 2016
Awesome dealer Daniel Rouff was a nice person and very helpful in our experience in buying what we wanted. He was not pressuring us but was helping us make the right Daniel Rouff was a nice person and very helpful in our experience in buying what we wanted. He was not pressuring us but was helping us make the right choice for an SUV that will fit our budget. He even gave us his own cable that will connect my phone to the car display so I can use the map of my phone to navigate my drive back home since we live a long ways further from the dealership. The trip to the dealership was not wasted; it was worth it. More
by cardealerniAnn16
Employees Worked With
September 28, 2016
Do yourself a favor and contact King before you buy!!!!! I live in Northern VA and went to many Kia dealers looking for the right car (color and options) and the right price .... only King delivered. Danie I live in Northern VA and went to many Kia dealers looking for the right car (color and options) and the right price .... only King delivered. Daniel Rouff is the most patient and honest car dealer I have ever worked with. There were times when I sincerely felt like he was working for me and not for the dealership. He spent a lot of time working out my deal and helping me. Not once did he try to BS me or feed me a line of garbage to get me to pay an extra fee or markup. The price from King was straight forward and by far the best I could get in the entire DMV area. If you are buying a Kia in this area you absolutely owe it to yourself to at least give King and Daniel a call before you purchase. More
by ballgame
September 24, 2016
AWESOME!!!!!!!!!!!!!!! In working with Daniel Rouff I found my experience was absolutely delightful. I knew what I wanted before I came in and he made sure that I knew every In working with Daniel Rouff I found my experience was absolutely delightful. I knew what I wanted before I came in and he made sure that I knew everything about my choice before purchasing it. It was nice to have someone not pressuring me to buy anything else but what I wanted. Everything was AWESOME !!!!!!! Thanks, I now have 1110 plus miles on my Kia. She takes winding roads very well. Brakes are excellent. Handles nice in the the sunshine and the rain. And lol I look good in it. Happy Birthday Me !!!!!!! Thanks for your help . One Happy customer Patricia Benjamin More
by PATRICIA BENJAMIN
Employees Worked With
August 14, 2016
Daniel Rouff is the best to deal with purchasing a car Purchased a Car 4 years ago from Daniel Rouff. It was a great experience. Now the kid need a car or I need a new car. Who, What Where and How. Well I Purchased a Car 4 years ago from Daniel Rouff. It was a great experience. Now the kid need a car or I need a new car. Who, What Where and How. Well I hate this shopping for cars. I am not a lover of cars. So I email Daniel Rouff. I was surprise but not surprised he is still working for King Kia. I went in looking at the VW and the KIA. Looked at used and new. I found something. Now the Price. How to get everything you want? It was an easy process. At one point he said "that didnt work out to be best price for you." We talked about all the discounts. I wanted away happy with a new 2016. THANK YOU Daniel. See you in a few more years. More
by alicia Kong
