King Kia

Worst New Car Experience EVER!!! This was the most miserable experience with a new car and it's still going on!!! Their detail crew is the worst I've seen in my 56 years of existence. This was the most miserable experience with a new car and it's still going on!!! Their detail crew is the worst I've seen in my 56 years of existence. They delivered the car to us with dirt and grease marks on center console. The glue lines were still on the roof from plastic wrap they use to cover cars when they transport them to the dealership. We have been in several times to get these glue marks off and they are still there, but now there are clearly places where the finish is marred from them using a wet sanding method on the car. They said repainting may be what they need to do in the end. Everyone knows that repainting a car is noting but problems and a new car shouldn't need repainting. There service department is the pits. Avoid buying a new car from them if you can. Buyer beware!!! There's more issues, but I don't have the patience to go into all details. More

I HAD A VERY POSITIVE EXPERIENCE PURCHASING A USED CAR FROM KING. MY SALESMAN WAS MIKE SEPULVEDA. I WOULD NOT HESITATE TO RETURN THE NEXT TIME I AM PLANNING TO PURCHASE A NEW OR U PURCHASING A USED CAR FROM KING. MY SALESMAN WAS MIKE SEPULVEDA. I WOULD NOT HESITATE TO RETURN THE NEXT TIME I AM PLANNING TO PURCHASE A NEW OR USED CAR, More

Kia Niro lease selection Hugo Oliva did an excellant job with our selection and lease of a Kia Niro Touring. We stopped by for a quick look at a Kia, thinking an Optima was Hugo Oliva did an excellant job with our selection and lease of a Kia Niro Touring. We stopped by for a quick look at a Kia, thinking an Optima was the one, but with Hugo's help, we found we fit a Niro far better. He went the extra mile for us-A++ service! More

Superb Buying Experience We were very struck by our sales representative, Daniel Rouff. His low key manner and authenticity made us feel immediately that he was there to try We were very struck by our sales representative, Daniel Rouff. His low key manner and authenticity made us feel immediately that he was there to try to serve our needs. He listened and respected our process in finding the right car for ourselves and at a price we felt comfortable with. Without pressure he kept us informed and consistently engendered our trust. He was patient with the time we needed and worked hard to find what we ultimately knew we wanted. Our relationship did not cease with the purchase. We know we can return to him if questions arise about this car that has more features than we have ever had before in a life time of car ownerships. We will be happy to refer friends to Daniel and King KIA because of our delightful experience with this welcome purchase. Thank you again! More

Great Car Buying Experience! I highly recommend King Kia and particularly Daniel Rouff. I dealt with many different salespeople but he is by far the best I worked with. He is very I highly recommend King Kia and particularly Daniel Rouff. I dealt with many different salespeople but he is by far the best I worked with. He is very polite and informative and provides a refreshingly unbiased stance on the pros and cons of various models available for sale. When I spent time considering my options he did not put any pressure on me to buy sooner than I was ready. In the end, I am extremely happy with the vehicle I purchased and I credit the pleasant buying experience to Daniel Rouff. More

Great Service! I looked around at a few Kia dealerships, and King Kia was the best. Daniel Rouff was courteous, fun, and answered all my questions thoroughly and wit I looked around at a few Kia dealerships, and King Kia was the best. Daniel Rouff was courteous, fun, and answered all my questions thoroughly and with care. They also gave me a great price! More

King Kia Review-Sales agent daniel Rouff Daniel has shown professionalism. I was impressed by his availability, his support and his deep knowledge of the product. His talent and the way he wa Daniel has shown professionalism. I was impressed by his availability, his support and his deep knowledge of the product. His talent and the way he was able to explain the vehicle performance convinced me to make it with KIA. Though I did not qualify for a loan with Kia, I am very happy with the way he handled things. Regards, More

Excellent Car Buying Experience We live in the Harpers Ferry, WV area and there are quite a few Kia dealerships around. We were shopping for a new Kia Sorento and visited numerous Ki We live in the Harpers Ferry, WV area and there are quite a few Kia dealerships around. We were shopping for a new Kia Sorento and visited numerous Kia dealerships. I can honestly say this was by far the very best Kia dealership around and we visited many; including Winchester, Hagerstown, Frederick, Rockville, and Dulles. We came in contact with a lot of people at these various places. Daniel Rouff at King Kia was by far the very best salesman we talked with. Nobody was more honest, friendly, courteous, understanding, and helpful than he was. These words are not often associated with car salesman, but I can definitely say those words when it comes to King Kia and Daniel Rouff. Not only him, but the sales manager and Tim Nguyen the finance person were all top notch. Has to be the best car buying experience we have ever had. Excellent dealer and top notch personnel. Thank you King Kia and Daniel Rouff! 5 stars for sure and will definitely be back and would highly recommend this dealership to everyone. More

Fantastic Purchase Experience with Daniel Rouff at King Kia I bought a new Kia working with Daniel Rouff and it was such a pleasant experience. I had shopped at another dealer but never felt comfortable with t I bought a new Kia working with Daniel Rouff and it was such a pleasant experience. I had shopped at another dealer but never felt comfortable with the folks I met with there. Daniel was straight forward in all our conversations. He was able to discuss price with me on the phone, unlike other dealers which always wanted me to come in to the dealership. When my wife and I went in to pick up the car and sign the paper work everything was in order and ready to go so we didn't spend much time on that part. He did spend about an hour or more going through all the operations and features of the car. He then suggested we come back in a week or two so that he could answer any questions that might come up after we had driven the car for awhile. But everyone else at the dealer was friendly too. Its family owned and I met two young gentlemen there on that Tuesday night that were either son's or grandsons of the owners. . I would highly recommend Daniel and the King Kia dealership if you are in the market for a new car. More