King Kia Of Laurel

They worked with me to help meet my needs. I gave this rating because , everyone worked with me and helped to meet all my needs with patience and understanding , offering me advise without bein I gave this rating because , everyone worked with me and helped to meet all my needs with patience and understanding , offering me advise without being pushy . Also they explained everything in depth . They did not give up on me , and for that I am grateful .It did take all day to work things out , but it was worth the wait. More

Easy Car Buying with Mike Davis! We submitted a pre-approval application via the website, which was great! Often times, companies will have you fill out personal information just to k We submitted a pre-approval application via the website, which was great! Often times, companies will have you fill out personal information just to keep you on standby when they have no leads. I was happy to discover that the information I submitted was actually used to get my pre-approval. I instantly received an email from Mike, thanking me for my inquiry and letting me know that they would be in contact with me soon. I later followed up with Mike who informed me that he received my information and that we could definitely buy. Mike let us know that we needed to bring two pay stubs and a driver's license. We arrived the next day and were instantly greeted by staff, asked for Mike, seated, and given cold water bottles. From there the process was simple! We didn't need to repeat or review much financial information because we had already done so online. Once we chose our vehicle (2019 Kia Sorento) and decided on a comfortable monthly payment, we waited about two additional hours to complete paperwork. The total time was about three hours from start to finish. We have two small children who were getting a bit antsy and Mike suggested that they play in the model vehicle in the lobby, which they loved, and bought us a little more time. Mike was an awesome salesperson. We appreciated his ability to be straight to the point, informative, and efficient. We would most definitely buy from him again! If you're looking to buy from Laurel Kia, ask for Mike Davis! Note: In reviewing the dealership as a whole, we've given 4 out of 5 stars, and not 5, because the experience with the young lady who reviews warranty options and assists with final paperwork was a bit awkward. She was very pushy and presented the warranty options as requirements and not actual options. We know that's likely part of her job requirement but when we declined, we got weird vibes and felt a bit uncomfortable. Nevertheless, 5 out of 5 stars for Mike Davis!! More

Exceptional Customer Service Michael Davis has gone out of his way to make my car buying experience bearable. He walked me through the test drive to the car buying steps, helping Michael Davis has gone out of his way to make my car buying experience bearable. He walked me through the test drive to the car buying steps, helping me find the right vehicle for my lifestyle. Always courteous and respectful to me and from his colleagues. More

Exceptional Car Buying Experience @ Laurel Kia! I helped my sister purchase a new car last month. The deal itself was a bit complicated due to a trade with another dealer, outside financing etc. Des I helped my sister purchase a new car last month. The deal itself was a bit complicated due to a trade with another dealer, outside financing etc. Despite that, the salesperson Eugene, and his Manager Alex, were patient with us and willing to be creative to make it happen! They worked with our own bank, a credit union, to help make it happen... and ultimately my sister purchased her first brand new vehicle, without any stressful sales tactics keeping her from working through the process with ease. Thank you to Eugene and Alex for going above and beyond to make this an A+ customer service experience for my sister! More

Quick and painless! I had such a wonderful experience at Laurel Kia! Scheduled an appointment with no hassle! When I arrived their office was very friendly and welcoming! I had such a wonderful experience at Laurel Kia! Scheduled an appointment with no hassle! When I arrived their office was very friendly and welcoming! I had the pleasure of working with Even Reeves. Even though he was new with this company, he was extremely professional and helpful. I was able to buy a new car in less than three hours. I would highly recommend this branch to anyone searching to purchase a new or used vehicle! More

Very friendly and easy car buying experience Ms Pamela Jackson was my sales persons she was very friendly and efficient made my experience pleasurable and easy I would highly recommend her to eve Ms Pamela Jackson was my sales persons she was very friendly and efficient made my experience pleasurable and easy I would highly recommend her to everyone I know that's looking for a vehicle More

Pam is the best We came in twice looking at new and used cars. Pam and the team were great and easy to work with. They were also very family friendly and great with f We came in twice looking at new and used cars. Pam and the team were great and easy to work with. They were also very family friendly and great with feeling my son entertained. Would highly recommend. More

A great value and great car buying experience First things first: the Kia Optima is a GREAT value for the money. Second, the folks at Laurel Kia, Steve York and Even Reese were a pleasure to deal First things first: the Kia Optima is a GREAT value for the money. Second, the folks at Laurel Kia, Steve York and Even Reese were a pleasure to deal with. No high pressure sales tactics, no phony "well, I don't do this for everyone, but..." gimmicks. Just a straightforward conversation that made me want to do business with them. I recommend them wholeheartedly. More

Best and Easy Experience Pierce York the salesman kept me inform from the time i called! Can’t say enough of how wonderful he made my car buying experience! Pierce York the salesman kept me inform from the time i called! Can’t say enough of how wonderful he made my car buying experience! More

Easy and Helpful The car we wanted was a brand new release. Eugene was helpful, and got us in and out without a fuss. Could not have been be easier. The car we wanted was a brand new release. Eugene was helpful, and got us in and out without a fuss. Could not have been be easier. More