King Kia Of Laurel

HORRIBLE. STAY AWAY!!!! I purchased a used truck in good faith in January and hardly drove it til Spring. First oil change, my mechanic said underbody coated with a Linex material to disguise rust. A good faith in January and hardly drove it til Spring. First oil change, my mechanic said underbody coated with a Linex material to disguise rust. All lines rusted. Within a week, the power steering line busted. Towed it to different mechanic and that mechanic said brake rotors and pads worn down and never would have made it through any inspection. A couple of weeks later, the brake line busted. I tried to work in good faith with Laurel Kia but the owner did not respond to my requests. I can not recommend this dealer bc they a.) disguised a problem b.) didn't inspect the truck properly. WARNING TO STAY AWAY FROM THIS DEALER!!!!!!!!!!!!!!!!! THEY DID NOTHING AT ALL TO MAKE THIS RIGHT FOR ME. (Pierce York was my salesperson and I found it easy to work with him. I thought to myself that I would go back and buy cars from Laurel Kia in the future bc my sales experience was good but I discovered that they a.) hid a problem by coating the underbody to disguise the issue prior to sale b.) and didn't inspect properly because the brake pads and rotors were worn all the way down. I tried in good faith several times to work through Pierce w/Laurel Kia and NO RESOLUTION). LAUREL KIA DID NOT OPERATE IN GOOD FAITH IN MY OPINION. More

Horrible experience with sales person via telephone. I inquired about purchase of used Scion IQ and was told there is no negotiating and unable to transfer tag from Virginia to new vehicle purchase even t inquired about purchase of used Scion IQ and was told there is no negotiating and unable to transfer tag from Virginia to new vehicle purchase even though I am VA resident. Stated it was due to theft and regulations by DMV. This was not true. Waste of time. More

Awesome! Darrel was easy to work with, professional and very knowledgeable. He kept me informed and was easy to communicate with. My car buying and trade in w Darrel was easy to work with, professional and very knowledgeable. He kept me informed and was easy to communicate with. My car buying and trade in was all done from a distance and Darrel showed get flexibility when he handled our negotiations. Thanks for making this easy in a time when nothing seems easy!!! More

Darrel Lewis is Top-Notch! If I could give 10 stars for my overall rating, I would . . . My sales representative from Laurel Kia, Darrel Lewis, was absolutely amazing! I was sea If I could give 10 stars for my overall rating, I would . . . My sales representative from Laurel Kia, Darrel Lewis, was absolutely amazing! I was searching for a very specific vehicle, a 2020 Kia Sportage SX Turbo in Burnished Copper with all black interior. Several dealerships contacted me but didn't provide the right car or the right deal. Darrel was extremely patient and honest and I appreciated his tenacity and commitment to making sure this deal worked for me. I had a great customer experience in that I conducted this transaction almost entirely via text and email. During this COVID-19 pandemic, it was very important to me to adhere to the social distancing and shelter at home orders, this process made it easy to do just that. Then in my final request, I asked Darrel if the car could be delivered to my home and he obliged. You just can't beat that type of customer service! When I saw my new car pull up, I screamed . . . my day had been made! I signed a few papers and Darrel was on his way. He was the best and Laural Kia is the best to have him! More

Service was great, staff was great. Pam Jackson was so helpful. We were able to get exactly what we were looking for in one day. helpful. We were able to get exactly what we were looking for in one day. More

I am so happy with the service in this dealer, especially with Pamela Jackson. She was helpful and very kind. I hardly recommend buy your next car here. with Pamela Jackson. She was helpful and very kind. I hardly recommend buy your next car here. More

Great overall experience! My buying experience with Laurel Kia could not have been better. My salesman, Pierce York, allowed me to ask my questions via email before coming int My buying experience with Laurel Kia could not have been better. My salesman, Pierce York, allowed me to ask my questions via email before coming into the showroom. He was honest and fair in the negotiations and I felt like I got a great deal on my new Kia Optima. I would recommend Pierce to anyone wanting an easy and stress-free buying experience. More

Darrel got us a great deal on a new Kia Telluride. He was very straight forward and was willing to work with us to get out business. Deal was made over the phone with the car and paperwork ready to go when I very straight forward and was willing to work with us to get out business. Deal was made over the phone with the car and paperwork ready to go when I got there. There was no number crunching headache like with so many other dealerships we’ve been too either. Overall great experience! Would highly recommend talking to Darrel for your next Kia purchase! More

Even, was sooooo amazing. He made my first car buying experience so comforting and informative. I was beyond nervous and overwhelmed but he really eased my fears and concerns. He’s amazing and I would re experience so comforting and informative. I was beyond nervous and overwhelmed but he really eased my fears and concerns. He’s amazing and I would recommend him to any and everyone, time and time again! More

Even Reeves was very patient, knowledgeable and forthright. He answered questions without hesitation and made sure I was satisfied with me purchase. I'm very happy and very grateful. Thank you very forthright. He answered questions without hesitation and made sure I was satisfied with me purchase. I'm very happy and very grateful. Thank you very much! More