King Ford

Spent the night in Murphy at Casino/hotel and got up to leave and battery on my Edge was dead. The car is 4 years old and has happened one time previously, so I got it jumped and drove to King Ford. I ex leave and battery on my Edge was dead. The car is 4 years old and has happened one time previously, so I got it jumped and drove to King Ford. I explained I was out of town and needed to get on the road ASAP. Service manager pulled a tech off another car to get me fixed up with a new battery and on the road in 45 minutes. Great people there. More

Always been satisfied till this last time, as my car was being serviced I saw on the tv one of the employees holding up my personal stuff showing another employee. being serviced I saw on the tv one of the employees holding up my personal stuff showing another employee. More

All the employees at the dealership are ver nice and helpful. The service employees are always friendly and helpful. They always answer my questions. The best helpful. The service employees are always friendly and helpful. They always answer my questions. The best More

Well to start I received a email from king ford asking if I was not satisfied with my purchase to call them. I made the call and explained the email to which no one new what to do, when I did talk to someone I was not satisfied with my purchase to call them. I made the call and explained the email to which no one new what to do, when I did talk to someone it was a complete waste of time. More

Had a part fail under warranty, they ordered the part and called me when it arrived, set up an appointment and had the part replaced, no problems, quick and professional called me when it arrived, set up an appointment and had the part replaced, no problems, quick and professional More

Everyone is always warm and friendly. They treat you like family. Sales and Service department is top notch! Always purchase and service our vehicles at King Ford family. Sales and Service department is top notch! Always purchase and service our vehicles at King Ford More

Excellent service. Friendly staff, always helpful. Explains what is being done. Knowledgeable Danny and Chris are very friendly along with the others. Eric sold me two trucks so far and I will com Explains what is being done. Knowledgeable Danny and Chris are very friendly along with the others. Eric sold me two trucks so far and I will come for another, eventually More

Everyone was very helpful during the buying process. Your service department personals are extremely polite and efficent. Best dealership I have ever worked with. I have only one negative thing to say and it service department personals are extremely polite and efficent. Best dealership I have ever worked with. I have only one negative thing to say and it has to do with Ford Corporation and it's Ford Pass App online service access. Someone needs to make it more user friendly for both customers and Ford employees who are trying very hard to satisfy those same customers. It made it extremely difficult to except the terms and conditions to access some of your perks. More

Great Service In light of the Covid, I felt safe having my car serviced. The staff is excellent and friendly. Service was done promptly at appointed time. In light of the Covid, I felt safe having my car serviced. The staff is excellent and friendly. Service was done promptly at appointed time. More

East to deal with and went out of their way to find me the truck I wanted. I feel like I got a good deal and will be looking for a new Explorer in the near future. the truck I wanted. I feel like I got a good deal and will be looking for a new Explorer in the near future. More