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King City Chrysler Center - Service Center

Mt Vernon, IL

4.5
198 Reviews
Call Service Center (618) 242-6600

198 Reviews of King City Chrysler Center - Service Center

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November 30, 2023

King City Chrysler is customer oriented. They checked on all my concerns in a timely and efficient manner. More

by clw7897
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

King City Chrysler Center responded

Thanks for sharing your thoughts about your experience with King City Chrysler Center. We appreciate your business and hope to see you again soon! Greg Krahn Service Manager

November 25, 2023

Had a great experience buying tires and having them installed at King City. Would definitely recommend them and I will be back for future business. More

by CHERIEHARRIS921
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

King City Chrysler Center responded

Cherie, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing King City Chrysler Center! Greg Krahn Service Manager

November 16, 2023

I was very happy to be able to get an appointment the same day I called to get a new battery and have the antifreeze and tire pressure checked before winter. This is the only service center that has w More

by JOHNANDDONNALANGLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

King City Chrysler Center responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at King City Chrysler Center to be a positive one. Please don't hesitate to reach out if you need anything else. Greg Krahn Service Manager

November 08, 2023

Kip, Trent, Teri and others went above and beyond to get the jeep we wanted. More

by brendasuehapeman
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teri Weatherford
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Nov 08, 2023 -

King City Chrysler Center responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Greg Krahn Service Manager

October 28, 2023

The Staff is wonderful and I feel confident they are really good taking care of my car More

by COXJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

King City Chrysler Center responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing King City Chrysler Center, we look forward to having you as one of our valued customers for many more years to come! Greg Krahn Service Manager

October 20, 2023

I pulled into this dealership looking for a truck but not really set on buying one. As soon as I pulled in I was greeted by Aaron Bradford probably the nicest sales guy you could ever ask for he was very pro More

by braidenazimmerman
Recommend Dealer
Yes
Employees Worked With
Aaron Bradford
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Oct 20, 2023 -

King City Chrysler Center responded

Thanks for sharing about your experience with King City Chrysler Center. We appreciate your business and hope to see you again soon! Greg Krahn Service Manager

October 18, 2023

I always have good service at this dealer usually friendly, wanting to help you out More

by LSUMMERS53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2023 -

King City Chrysler Center responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Greg Krahn Service Manager

October 14, 2023

Very polite and kind very professional got me right in and out very clean and shop More

by dbedgington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

King City Chrysler Center responded

Thank you for choosing King City Chrysler Center. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Greg Krahn Service Manager

October 07, 2023

Excellent service. Always a pleasure to do business with King City Chrysler's service department. More

by jcbrown7781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2023 -

King City Chrysler Center responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Greg Krahn Service Manager

October 06, 2023

Very nice service mgr. and mechanic very attentive to my problems I am trying a suggestion they gave me for my brakes problem on my new 2022 Ram 2500 diesel More

by mtrue50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brake specialist
Report | Print
Oct 08, 2023 -

King City Chrysler Center responded

Thank you for choosing King City Chrysler Center. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Greg Krahn Service Manager

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