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King City Chrysler Center - Service Center

Mt Vernon, IL

4.5
198 Reviews

198 Reviews of King City Chrysler Center - Service Center

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July 06, 2020

Appointment time Manager needs to pay attention to appointment time. Otherwise service is great. Very friendly people at this center. I followed Kip from another deal More

by terlunenfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2020 -

King City Chrysler Center responded

Thank you for your business and this review. We're happy to hear that Kip was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Greg Krahn Service Manager

June 30, 2020

Good overall Matt is not very friendly, he was also vaping when I went in to pick up my keys. Otherwise I had a good experience with everyone else. More

by KERRID23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
June 30, 2020

It was fast and easy to get the oil changed and they was friendly. And and helpful I injoy talking to them thank you alot More

by MLOCKEBY687
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
jerry tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

King City Chrysler Center responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 26, 2020

Got a Dodge truck from them and I could not be any Happier. They have very friendly people working for them and they are very hard working people. They treat me like family and I could not ask for bet More

by glendanewcomb222
Recommend Dealer
Yes
Employees Worked With
Kip Grob
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Senior
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
jerry tucker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
Jun 26, 2020 -

King City Chrysler Center responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing King City Chrysler Center. Greg Krahn Service Manager

June 25, 2020

Oil change and tire rotation As always great to work with. I feel very confident on their abilities to do the job and do it right. We have purchased 3 new vehicles from King Cit More

by NASONGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

King City Chrysler Center responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing King City Chrysler Center, we look forward to having you as one of our valued customers for many more years to come!

April 24, 2020

Great service got my car don in a timely manner. Love this service department! Won’t go anywhere else to buy or service my vehicle More

by GWENBRADEN
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2020 -

King City Chrysler Center responded

Hi Gwen, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 17, 2020

I am satisfied because they were fast and friendly at getting my van serviced.They got me in and out before I had to go to work. More

by alannam.122417
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
jerry tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2020 -

King City Chrysler Center responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 27, 2020

Very friendly people. Went in for an oil change and tires rotated. The service department was very quick, I was in and out in less than 30 minutes. More

by Love My Challenger
Recommend Dealer
Yes
Employees Worked With
Trent Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2020

Always pleasant to deal with. He makes sure that everything goes fast so I get in & out with my oil change & tires rotated. He is the only person I like to deal with. More

by Sskurat77
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2020

Appointment set, came in and in 30 minutes I was leaving Just repainted showroom and customer lounge and it really looks nice. Staff is very friendly and service is by appointments now which ends the long wa More

by kwak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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