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King City Chrysler Center - Service Center

Mt Vernon, IL

4.5
198 Reviews

198 Reviews of King City Chrysler Center - Service Center

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October 04, 2021

Kevin is the best when you have a problem he gets you taken care of right away.He always looks out for the customer and keeps you happy. More

by JERRY_LOCEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

King City Chrysler Center responded

Thank you so much for your kind words, Jerry, and for taking the time to leave us this wonderful feedback! Greg Krahn Service Manager

August 28, 2021

Kevin got me in and out fast and was very helpful with all my questions I had on my first oil change. Great Dealership and recommend to any and everybody I know. More

by WSTERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2021 -

King City Chrysler Center responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Kevin delivered such a great experience! Greg Krahn Service Manager

August 21, 2021

Great service department always there to help. The service managers and technicians do great work and are very informative . They do a great job of keeping the customers informed More

by nipperbill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

King City Chrysler Center responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing King City Chrysler Center! Greg Krahn Service Manager

August 12, 2021

Great service. Excellent follow up. In and out in a speedy fashion Would and have recommended to family and friends I will call anytime I need service More

by JETSKI1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
jerry tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

King City Chrysler Center responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Greg Krahn Service Manager

August 03, 2021

Kip is great to work with. Without him this dealership would be a pass. I have been happy with the post sale service that I have received. More

by brent_cassie.smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
jerry tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

King City Chrysler Center responded

Thank you for choosing King City Chrysler Center, your feedback and rating mean a lot to us. We're glad Kip and our team were able to help, and we hope to see you again! Greg Krahn Service Manager

July 27, 2021

Got my wife's car in quickly and made the repairs needed without any issues. Called for appointment and was able to get in within an hour. More

by bryanlowry65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

King City Chrysler Center responded

Thanks, Bryan, for sharing your thoughts about your experience with King City Chrysler Center. We appreciate your business and hope to see you again soon! Greg Krahn Service Manager

July 01, 2021

Quick, convenient, clean, friendly, cost effective, waiting area, didn’t have apt but they took us right in. More

by BBLAUGHLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

King City Chrysler Center responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at King City Chrysler Center. Greg Krahn, Service Manager

May 11, 2021

This was our first visit to the service department. We had an appointment. They got us in and out very quick. They was very courteous More

by rogood1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

King City Chrysler Center responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Greg Krahn Service Manager

March 25, 2021

These folks are fast, friendly, and reasonably priced. We will definitely be coming back in the future. These folks do what they say they are going to do. More

by grandpacurt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

King City Chrysler Center responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Greg Krahn Service Manager

March 10, 2021

Great service! Got me right in! Very friendly! I would Great service! Got me right in! Very friendly! I would recommend KCC and all their staff, great tp deal with. Very happy that I purchased my Truck More

by rg.george
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

King City Chrysler Center responded

Thank you so much for your excellent review! We are so glad that Kevin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at King City Chrysler Center. Congratulations on your new truck! Please don't hesitate to reach out if you need anything else. Greg Krahn Service Manager

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