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King City Chrysler Center - Service Center

Mt Vernon, IL

4.5
198 Reviews

198 Reviews of King City Chrysler Center - Service Center

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June 27, 2022

Workers courteous and no waiting. Answered all questions. Oil change done in timely matter. Thank you! More

by HELENSEIGART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

King City Chrysler Center responded

Thank you, Helen. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Greg Krahn Service Manager

June 27, 2022

Great to get you in to get a oil change. Friendly and nice staff wait time was not long More

by KKMC0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

King City Chrysler Center responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing King City Chrysler Center, we look forward to having you as one of our valued customers for many more years to come! Greg Krahn Service Manager

June 27, 2022

Going to King City is always the right desicion. They always work us in as soon as they can , search till they find the problem . Staff is always friendly and polite. Clean and fast. We have done bu More

by mj.skelton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

King City Chrysler Center responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing King City Chrysler Center. Greg Krahn Service Manager

June 20, 2022

My air went out and they got me in very quickly and we’re very nice!! More

by emwoodrome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

King City Chrysler Center responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! Greg Krahn Service Manager

June 18, 2022

They were Awsome and they helped get us in something that had low miles and a newer car More

by kimmymone1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jerry tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

King City Chrysler Center responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Greg Krahn Service Manager

June 17, 2022

They have been great to work with, the service dept gets us in quick and we never have to wait long More

by martinlorri1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

King City Chrysler Center responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing King City Chrysler Center! Greg Krahn Service Manager

June 16, 2022

They did a great job changing my jeeps oil and rotating the tires and spare tire. We didn't have to wait very long. More

by Seirra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ritchie Bain
Jun 20, 2022 -

King City Chrysler Center responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Greg Krahn Service Manager

June 08, 2022

After experiencing issues with my jeep, they were able to get me and and all fixed up by the end of the afternoon. Everyone was very nice. More

by AMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

King City Chrysler Center responded

We appreciate your business, Amy. Our team looks forward to serving you again soon! Thank you for the five-star rating. Greg Krahn Service Manager

May 27, 2022

I can always count on King City to do a quality job on my car and can count on them to only make needed repairs. Each repair is explained to me. More

by BLOVIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hale
May 31, 2022 -

King City Chrysler Center responded

Thank you for choosing King City Chrysler Center, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Greg Krahn Service Manager

May 07, 2022

Good service, explained everything well. Got me finished in a timely manner. Very friendly service department More

by TERRYEDSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

King City Chrysler Center responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at King City Chrysler Center. Please don't hesitate to reach out if you need anything else. Greg Krahn Service Manager

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