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King City Chrysler Center - Service Center

Mt Vernon, IL

4.5
198 Reviews
Call Service Center (618) 242-6600

198 Reviews of King City Chrysler Center - Service Center

Sort by
August 19, 2022

Nothing easier than taking it ti King City. Sit in the lounge and enjoy a soda and it's done quickly. More

by 65GOATMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2022 -

King City Chrysler Center responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Greg Krahn Service Manager

August 19, 2022

Friendly and efficient service and staff. All issues / problems addressed and fixed quickly! The team is fantastic! More

by HOLLY28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent
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Aug 22, 2022 -

King City Chrysler Center responded

Holly, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Greg Krahn Service Manager

July 29, 2022

Thank you for the excellent and professional service. I greatly appreciate the detailed explanation and readiness to service my car quickly. More

by ROXYCRAIN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2022 -

King City Chrysler Center responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing King City Chrysler Center! Greg Krahn Service Manager

July 22, 2022

I called that morning to see if I could get in for an oil change and new wipers, Brandon and Gwen got me in and out in 30 minutes and we had a great conversation while I waited. More

by PRJOHNSON1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Hale, Gwen
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Jul 25, 2022 -

King City Chrysler Center responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Greg Krahn Service Manager

July 14, 2022

Great customer service by Steven Lombardo! We are very happy with our vehicle. This is our second time purchasing from King City and Steve. More

by luannekaiser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Lombardo
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Jul 15, 2022 -

King City Chrysler Center responded

Luanne, We appreciate your business, Steven and our team look forward to serving you again soon! Greg Krahn Service Manager

July 12, 2022

Great fast service The service manager was really nice I will go back next time I need service More

by WILDFIRE898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2022 -

King City Chrysler Center responded

Thank you for choosing King City Chrysler Center, your feedback and rating mean a lot to us. We're glad Kevin was able to help, and we hope to see you again! Greg Krahn Service Manager

July 09, 2022

Brandon is always kind, professional and efficient. In these times it's so nice to have good customer service. Thank you! More

by BTRDOWNEY55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Jul 11, 2022 -

King City Chrysler Center responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brandon here at King City Chrysler Center. Greg Krahn Service Manager

July 05, 2022

Everything was great. Kip took care of all my problems lickity split. I would highly recommennd More

by WHOLESALEMARKETINGHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2022 -

King City Chrysler Center responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Greg Krahn Service Manager

July 01, 2022

Working with the service manager was a great pleasure. He was always very pleasant, smiling and helpful. He personally deserves five stars himself! Highly recommend King City Chrysler. Thanks Brandon! More

by JOHN.BROADY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2022 -

King City Chrysler Center responded

John, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Greg Krahn Service Manager

Jul 04, 2022 -

JOHN.BROADY responded

Greg Krahn no longer works for King City Chrysler!

June 27, 2022

They were all very nice and explained everything very well. They got me in and out as quick as possible. I would highly recommend them. More

by WBDB8495
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2022 -

King City Chrysler Center responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at King City Chrysler Center. Please don't hesitate to reach out if you need anything else. Greg Krahn Service Manager

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