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King City Chrysler Center

Mt Vernon, IL

4.7
367 Reviews
Call Dealership (618) 242-6600

1603 Broadway St

Mt Vernon, IL

62864

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367 Reviews of King City Chrysler Center

April 29, 2024

Didnt let me know what was wrong other than i needed a new motor but didnt say what was wrong with mine More

by mike.ellis58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Oliver
Report | Print
May 03, 2024 -

King City Chrysler Center responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Greg Krahn Service Manager

April 28, 2024

Great experience. Thanks to Mike, Kip, Trent and Terri for the smooth transition. Highly recommend this team. More

by CGRAHAM7254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Krutsinger, Kip Grob, Trent Senior
Report | Print
Apr 29, 2024 -

King City Chrysler Center responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Greg Krahn Service Manager

April 21, 2024

I keep returning to purchase my cars and trucks from them. Many very good experiences. More

by noimvn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kip Grob, Karl Wilson
Report | Print
Apr 22, 2024 -

King City Chrysler Center responded

Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing King City Chrysler Center! Kip Grob General Manager

April 12, 2024

Wonderful, helpful experience. Terri and Trent senior both were friendly and down to earth. Excellent place to deal with. Definitely recommend! More

by SHEPARDBOBO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terri Krutsinger 5 stars *****, Trent Senior
Report | Print
Apr 13, 2024 -

King City Chrysler Center responded

Thanks for sharing about your experience with Terri and Trent here at King City Chrysler Center. We appreciate your business and hope to see you again soon! Kip Grob General Manager

April 08, 2024

A first impression is often a last impression for the customer. Thank you Aaron for your professionalism. More

by ROWBURN0
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Apr 09, 2024 -

King City Chrysler Center responded

Thank you for your business and this review. We're happy to hear Aaron and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Greg Krahn Service Manager

April 01, 2024

Very helpful the sales associate that was helping find a car was very professional and did his best to find me the right car at the best price More

by cwilliams61685
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Bradford
Report | Print
Apr 01, 2024 -

King City Chrysler Center responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing King City Chrysler Center, we look forward to having you as a valued customer for many years to come! Greg Krahn Service Manager

March 29, 2024

Bought a Ram 5500 via the internet. They did everything they said they would do. Truck was just like they described. Would definitely buy from them again. More

by steven87
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen L.
Report | Print
Mar 30, 2024 -

King City Chrysler Center responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks, Steven, for choosing King City Chrysler Center! Kip Grob General Manager

March 29, 2024

Everyone was so great. Very helpful and friendly. Would go back for next vehicle. Aaron was great. Terri very informative and helpful More

by sarahsue2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terri, Aaron
Report | Print
Mar 30, 2024 -

King City Chrysler Center responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Kip Grob General Manager

March 28, 2024

Kip and his team always take very good care of me. They get me in and out as soon as possible. More

by 7IDA53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kip Grob, Trent Senior, Kevin Oliver
Report | Print
Mar 29, 2024 -

King City Chrysler Center responded

Thank you for taking the time to share your thoughts on working with Kip and our team. We're glad to hear we delivered such a great experience! Greg Krahn Service Manager

March 27, 2024

This was a wonderful experience. Karl was the best salesman we have ever dealt with. Thank you!! More

by wilsondoor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Wilson
Report | Print
Mar 27, 2024 -

King City Chrysler Center responded

It's fantastic to hear that Karl provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing King City Chrysler Center! Kip Grob General Manager

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