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King City Chrysler Center

Mt Vernon, IL

4.7
367 Reviews
Call Dealership (618) 242-6600

1603 Broadway St

Mt Vernon, IL

62864

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367 Reviews of King City Chrysler Center

April 24, 2023

Quick in and out service! I keep coming back. I have no problem recommending this dealership More

by 5solasblee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
Report | Print
Apr 25, 2023 -

King City Chrysler Center responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Greg Krahn Service Manager

April 21, 2023

The service department is wonderful to deal with. They are knowledgeable and have always completed the service I have asked for in a timely matter. Thank you for great work. More

by apows73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
Report | Print
Apr 22, 2023 -

King City Chrysler Center responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at King City Chrysler Center to be a positive one. Please don't hesitate to reach out if you need anything else. Greg Krahn Service Manager

April 15, 2023

Ive went to them for 5 years. Service is gotten worse within the last year. More

by Chelzi899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Oliver
Report | Print
Apr 19, 2023 -

King City Chrysler Center responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Greg Krahn Service Manager

April 08, 2023

The service advisor setup my first oil change and made it an easy process, making me feel like I was dealing with just a good ole boys shop! More

by godixon8621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
Report | Print
Apr 09, 2023 -

King City Chrysler Center responded

Thanks for sharing about your experience with King City Chrysler Center. We appreciate your business and hope to see you again soon! Greg Krahn Service Manager

April 07, 2023

EXCELLENT service/timely. they also changed the cabin air filter. thank-you. i'll definately return More

by hustonempa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
Report | Print
Apr 08, 2023 -

King City Chrysler Center responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing King City Chrysler Center. Greg Krahn Service Manager

April 05, 2023

Great Job! I appreciate the great help- coordination of the repair was convenient and everything went smooth. More

by mwtatlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hale, Ryan Schmidt, Kevin Oliver
Report | Print
Apr 06, 2023 -

King City Chrysler Center responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Greg Krahn Service Manager

April 03, 2023

No pressure and easy to talk salesman. Listened to what we wanted and made it happen. Highly recommend and appreciate it! More

by raildogg12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Wilson
Report | Print
Apr 04, 2023 -

King City Chrysler Center responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing King City Chrysler Center, we look forward to having you as one of our valued customers for many more years to come! Kip Grob General Manager

March 27, 2023

I've always received great service from a friendly and helpful staff! I had my car towed in on a day they were short handed in the service department and they still managed to get me back on the road wit More

by seansgranny1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Kevin Oliver
Report | Print
Mar 27, 2023 -

King City Chrysler Center responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Greg Krahn Service Manager

March 19, 2023

Everyone was so friendly. Karl Wilson & Terri Weatherford made my buying experience so smooth & easy. They really made me feel like family. Thanks so much for everything! More

by rjones913
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Terri Weatherford , Karl Wilson
Report | Print
Mar 20, 2023 -

King City Chrysler Center responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Karl and Terri delivered such a great experience! Greg Krahn Service Manager

Mar 20, 2023 -

King City Chrysler Center responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Greg Krahn Service Manager

March 17, 2023

Everyone was very friendly. Karl was knowledgeable about the product and took time to explain it. More

by SSMITH0940
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kip Grob, Karl Wilson
Report | Print
Mar 19, 2023 -

King City Chrysler Center responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Karl and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Kip Grob General Manager

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