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King City Chrysler Center

Mt Vernon, IL

4.6
358 Reviews
At King City Chrysler, we are committed to exceptional customer service and quality cars, at affordable prices. Our team is proud to serve the communities of Mt. Vernon, Fairfield and surrounding areas. We look forward to providing you with the best car buying experience possible. Shopping for a new or preowned vehicle is fun when you visit King City Chrysler Center Inc, located in Mt. Vernon, Illinois. Our customers come from throughout the St. Louis, Missouri, metro area to take advantage of our low-pressure, hassle-free experience. We also have an extensive inventory of new and used cars, a service department, and plenty of other perks.
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1603 Broadway St

Mt Vernon, IL

62864

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Showing 358 reviews

March 27, 2024

This was a wonderful experience. Karl was the best salesman we have ever dealt with. Thank you!! More

by wilsondoor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

King City Chrysler Center responded

It's fantastic to hear that Karl provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing King City Chrysler Center! Kip Grob General Manager

March 26, 2024

Very accommodating and makes car purchase painless. Terri Weatherford is The Best! Love our new Jeep More

by KNEBEL1999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

King City Chrysler Center responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kip Grob General Manager

March 09, 2024

They were very helpful and answered all our questions. They worked hard to get me in my new jeep, which I love!! I have bought my last 2 vehicles here. More

by laburke16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terri
Mar 11, 2024 -

King City Chrysler Center responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kip Grob General Manager

February 28, 2024

I already knew what I was looking for. Karl got the truck there very quickly. Only complaint was a chipped windshield and did not notice it until I was half way home. Karl made this purcha More

by PRICE4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kip Grob
4.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

King City Chrysler Center responded

We are so glad that Karl had the opportunity to work with you, and that he and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Kip Grob General Manager

February 24, 2024

Trent in used vehicles was awesome he went out of his way to make the excellent deal I got go smoothly . I would recommend buying a vehicle from Trent ten times over you can’t go wrong with Trent on your sid More

by ROYSII
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

King City Chrysler Center responded

Thanks for your feedback on your recent visit to King City Chrysler Center. It's great to hear that Trent was able to assist you and that you had such a positive experience. Kip Grob General Manager

February 24, 2024

I was very pleased with the evaluation of problem. The work done solved the problem. And the cost was far less than I figured it would be. My Chrysler car is driving smoother than it had been for m More

by tograndmabetty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

King City Chrysler Center responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing King City Chrysler Center, we look forward to having you as a valued customer for many years to come! Greg Krahn Service Manager

February 12, 2024

Prompt service and timely to get vehicle in. Competitive retail pricing. Always courteous service from all. More

by marciawalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

King City Chrysler Center responded

Marcia, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing King City Chrysler Center, we look forward to having you as a valued customer for many years to come! Greg Krahn Service Manager

February 09, 2024

Very easy to work with and great atmosphere. If you want a good laid-back experience when shopping for a vehicle this is the place to go. We came from Missouri and were more than satisfied with More

by m_mansfield3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Bradford
Feb 10, 2024 -

King City Chrysler Center responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kip Grob General Manager

February 07, 2024

Everyone I dealt with was super kind. They were knowledgeable about what was happening to my van and explained it very well. More

by jlellis19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm not sure.
Feb 07, 2024 -

King City Chrysler Center responded

Thanks for sharing about your experience with King City Chrysler Center. We appreciate your business and hope to see you again soon! Greg Krahn Service Manager

February 05, 2024

First time visiting the service department. Won't be back. Very unhappy about the fact that if I didn't buy my vehicle from them that the help would be very limited. Was told that I had to l More

by pappas_theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wasn't told anyone's names
Feb 09, 2024 -

King City Chrysler Center responded

Providing a positive experience is our top priority, Theresa, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Greg Krahn Service Manager

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