King City Chrysler Center

Jeep Renegade Thanks Karl for helping us get on the road with our new vehicles! We love them both:) Great people and great service!! Also thanks to the other person Thanks Karl for helping us get on the road with our new vehicles! We love them both:) Great people and great service!! Also thanks to the other person that got us started:) More

A mixed review The after hours drop off box is located between bushes, on the side of the building, with no pavers leading to it and no signs indicating it's locatio The after hours drop off box is located between bushes, on the side of the building, with no pavers leading to it and no signs indicating it's location. You literally have to step into mulch and between bushes to drop your key off, after hours. For those of us who work later than the dealership's service hours, the drop off box is a necessity. There were only a few envelopes and every one of them were wet. There was no pen. From a consumer's perspective, it feels like your Dealership is saying "go away. If you can't make it here within the window of our regular business hours then we don't need your business." This may not be the impression that your dealership wishes to convey; however, it was how I felt. After my vehicle was serviced, nobody called (I left 2 phone numbers) to let me know that the service was complete and my vehicle was ready for pickup. We own a Jeep, a Nissan and a Toyota and I have to say that employees at both the other dealerships are friendlier and the small details are not overlooked. My comments should not be construed as a complaint; I'm simply responding as honestly as I can to your solicitation for my feedback. I love my Jeep and would equally love to see your dealership take steps to match the service that we receive at the other aforementioned dealerships. Actual service on my vehicle was as expected, so I am happy with the service that was performed. Based on my experience, however, the overall experience lags behind other area dealerships. As a side note, this survey is forcing me to select employ names, when I do not know the name of the employees who worked on my car or whom I had interacted with. You may want to adjust your software for such a situation. Please ignore any name that I have selected, as it is your software forcing me to choose a name in order to submit your survey. More

Love Sarge! Very friendly and helpful staff! Sarge was great! Would have loved free oil changes as a bonus! Would recommend this dealership. I love my car!! Very friendly and helpful staff! Sarge was great! Would have loved free oil changes as a bonus! Would recommend this dealership. I love my car!! More

Great experience We just bought our tenth vehicle from King City. We never go anywhere else. Thanks for always being so easy to work with. Jerry was great! We just bought our tenth vehicle from King City. We never go anywhere else. Thanks for always being so easy to work with. Jerry was great! More

Helpful We are happy with everyone who helped us, especially Dave Kniffen, who is a great sales guy. He stayed with us from beginning til the sale was final We are happy with everyone who helped us, especially Dave Kniffen, who is a great sales guy. He stayed with us from beginning til the sale was finalized and all paper work was finished More

Great Place to buy your next vehicle. It just takes a phone call once your an established customer at King City or Ford Square. They have a large selection and good people trying to find t It just takes a phone call once your an established customer at King City or Ford Square. They have a large selection and good people trying to find the vehicle you want at the price you need. More

Awesome Second vehicle we have bought here.Roy Schmidt treated us great on both highly recommend you guys.Friendly service and you don’t feel pressured Second vehicle we have bought here.Roy Schmidt treated us great on both highly recommend you guys.Friendly service and you don’t feel pressured More

Recall work and New Battery I had an appointment on a Wednesday for recall work. On Tuesday morning my battery was dead. They worked me in a day early of my other appointment a I had an appointment on a Wednesday for recall work. On Tuesday morning my battery was dead. They worked me in a day early of my other appointment and got all work done that day. Quick and easy to work with. More

Warranty issue Talked to my salesperson who went with me to the service department. Issue was immediately taken care of. Pleased with the effort and response by all Talked to my salesperson who went with me to the service department. Issue was immediately taken care of. Pleased with the effort and response by all the staff. More

Awesome! Kip is the best! Will get you exactly what you need at a fair price! He had everything ready for me to make it painless and easy Kip is the best! Will get you exactly what you need at a fair price! He had everything ready for me to make it painless and easy More