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King City Chrysler Center

Mt Vernon, IL

4.6
358 Reviews
At King City Chrysler, we are committed to exceptional customer service and quality cars, at affordable prices. Our team is proud to serve the communities of Mt. Vernon, Fairfield and surrounding areas. We look forward to providing you with the best car buying experience possible. Shopping for a new or preowned vehicle is fun when you visit King City Chrysler Center Inc, located in Mt. Vernon, Illinois. Our customers come from throughout the St. Louis, Missouri, metro area to take advantage of our low-pressure, hassle-free experience. We also have an extensive inventory of new and used cars, a service department, and plenty of other perks.
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1603 Broadway St

Mt Vernon, IL

62864

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Showing 358 reviews

December 02, 2020

I just bought a new jeep and I am so pleased. They worked hard to find exactly what I was looking for, even though I didn't even know what I wanted. LoL. Great group of people to know and work with. More

by Tess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
jerry tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Crabtree
Dec 02, 2020 -

King City Chrysler Center responded

Thank you for your business and this review, Tess. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kip Grob General Manager

November 11, 2020

Kevin did an excellent job dealing with my uconnect issues since I purchased this car. He has always been accommodating an d I get a loaner car while they work with Chrysler to resolve this intermitten More

by pemeyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
jerry tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

King City Chrysler Center responded

We are very happy Kevin provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Greg Krahn Service Manager

November 10, 2020

Really good! Just nice people love coming there and seeing all the workers work together! I would recommend them to anyone buying a car! 💕 I love them More

by cheyennelove.ci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

King City Chrysler Center responded

Cheyenne, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Greg Krahn Service Manager

November 09, 2020

Jerry was very friendly, professional, and knowledgeable regarding the vehicle i was interested in. He listened to my needs and directed me accordingly. All questions were answered to my satisfaction and th More

by smhuston49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jerry tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

King City Chrysler Center responded

Thanks for sharing your thoughts about your experience with Jerry here at King City Chrysler Center. We appreciate your business and hope to see you again soon! Kip Grob General Manager

November 03, 2020

Horrible service! I bought brand new Mercedes sprinter cap truck from them and I flew from dallas,TX to Ilionuis to pick it up. Before I went there I asked them to instal back camera for me which they add More

by ATPLEGACY/sadik celik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
Nov 17, 2020 -

King City Chrysler Center responded

Mr. Celik King City Chrysler is very sorry for your experience. The backup camera was installed by another business her in Mt Vernon and they are aware of the issue and will be sending you a fix for your issue. Mr. Celik unfortunately Steve your salesman never received a text from you about your backup camera. Steve did talk to you on the phone and transferred you to management to get your issue fixed. King City Chrysler is also very sorry for you experience in the finance office. I spoke with Terri and she did have issues with the state of Illinois website that issues your out of state drive away plate. We look forward to helping you in the future. Have a blessed day.

November 03, 2020

Great job getting heat in truck. Thank you all you did. You got my truck in and got it done in same day I so appreciate it. More

by theoshawjr1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2020 -

King City Chrysler Center responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Greg Krahn Service Manager

October 22, 2020

Quick, easy, professional, kind, honest...We will return to work with Trent for all of our future vehicles...we told friends and family too! We highly recommend! More

by ibowling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2020 -

King City Chrysler Center responded

Thank you so much for your wonderful review! We are thrilled that Trent had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing King City Chrysler Center! Kip Grob General Manager

October 20, 2020

Sales and service was great!! I will return for service and sales. The sales and service was great Had a trailer hitch installed and looked like it came from the factory!! More

by britton_larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
jerry tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

King City Chrysler Center responded

Thank you for the kind words for our sales and service departments! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Kip Grob General Manager

October 08, 2020

The staff were fantastic. You can be proud of your service department. Kevin, Matt, and Richie. And also the young girl in your accounting department. I am very pleased with the service I received More

by COXJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Richie and especially the young girl in the credit department. I am so sorry I can’t remember her name she was so nice
Oct 09, 2020 -

King City Chrysler Center responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing King City Chrysler Center! Greg Krahn Service Manager

September 16, 2020

I don't like buying used cars, or anything for that matter. King City treated us like humans without pressure. They went above and beyond on repairing a couple of items on my truck after the sale. I More

by grandpacurt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

King City Chrysler Center responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new truck! All of us at King City Chrysler Center are glad to have you as a customer. Kip Grob General Manager

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