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King City Chrysler Center

Mt Vernon, IL

4.6
358 Reviews
At King City Chrysler, we are committed to exceptional customer service and quality cars, at affordable prices. Our team is proud to serve the communities of Mt. Vernon, Fairfield and surrounding areas. We look forward to providing you with the best car buying experience possible. Shopping for a new or preowned vehicle is fun when you visit King City Chrysler Center Inc, located in Mt. Vernon, Illinois. Our customers come from throughout the St. Louis, Missouri, metro area to take advantage of our low-pressure, hassle-free experience. We also have an extensive inventory of new and used cars, a service department, and plenty of other perks.
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1603 Broadway St

Mt Vernon, IL

62864

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Showing 358 reviews

January 14, 2022

Always very knowledgeable and extremely pleasant. Friendly. Helpful and I just love their hospitality. Two thumbs up More

by nippe68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

King City Chrysler Center responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing King City Chrysler Center! Greg Krahn Service Manager

Jan 18, 2022 -

nippe68 responded

Your service staff in the garage are awesome and so is Kip Grob. Always friendly and helpful. The girl taking payments could be a little more friendly instead of point blank.

December 27, 2021

Knowledgeable friendly staff. No high pressure sales tactics. I knew what vehicle I wanted and staff was willing to meet my needs. More

by SAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt King
Dec 28, 2021 -

King City Chrysler Center responded

Thank you, Sam, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing King City Chrysler Center! Kip Grob General Manager

December 14, 2021

King City Chrysler Center in Mt. Vernon, Il has the best people to work with when purchasing a vehicle or servicing a vehicle. More

by lmcdonald3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

King City Chrysler Center responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Greg Krahn Service Manager

December 09, 2021

King City Chrysler center and staff is amazing to work with, Karl Wilson And Kip Grob are very helpful and professional at with they do. I am very pleased to be a customer of theirs and will continue to d More

by lmcdonald3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

King City Chrysler Center responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing King City Chrysler Center! Kip Grob General Manager

December 02, 2021

Very straight forward and honest, everyone is kind and welcoming, plus they make it easy and fast! More

by james.hoppenstedt24
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

King City Chrysler Center responded

James, Thank you for taking the time to share your thoughts on working with Kip and our team. We're glad to hear we delivered such a great experience! Kip Grob General Manager

November 23, 2021

Friendly and caring very helpful when you call and have a problem and to get in to see to get car checked out More

by DAISYSTEVERS1355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2021 -

King City Chrysler Center responded

We appreciate your business and our team looks forward to serving you again soon! Greg Krahn Service Manager

November 18, 2021

The team did a great job of talking me through the process. I would come back. More

by MPOOL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

King City Chrysler Center responded

Thank you for choosing King City Chrysler Center, your feedback and rating mean a lot to us. We're glad Kevin was able to help, and we hope to see you again! Greg Krahn Service Manager

November 11, 2021

Trent was great and easy to work with. I started the transaction long distance on the phone. Transaction went smooth. More

by edwin10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 11, 2021 -

King City Chrysler Center responded

Thank you for your business and this review. We're happy to hear that Trent and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kip Grob General Manager

October 27, 2021

Great service department with great people who know their business Nd can take care of your service More

by nipperbill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
jerry tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

King City Chrysler Center responded

Thank you for choosing King City Chrysler Center! We appreciate you taking the time to share your feedback. We're glad we were able to help, and we hope to see you again! Kip Grob General Manager

October 15, 2021

Purchased my first Jeep...2021 Jeep Grand Cherokee L Buying experience was excellent. Kip Grob is awesome to work with!! More

by DEBBIE.WILSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

King City Chrysler Center responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here with Kip here at King City Chrysler Center. Congrats on your new Jeep!

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