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King City Chrysler Center

Mt Vernon, IL

4.6
358 Reviews
At King City Chrysler, we are committed to exceptional customer service and quality cars, at affordable prices. Our team is proud to serve the communities of Mt. Vernon, Fairfield and surrounding areas. We look forward to providing you with the best car buying experience possible. Shopping for a new or preowned vehicle is fun when you visit King City Chrysler Center Inc, located in Mt. Vernon, Illinois. Our customers come from throughout the St. Louis, Missouri, metro area to take advantage of our low-pressure, hassle-free experience. We also have an extensive inventory of new and used cars, a service department, and plenty of other perks.
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1603 Broadway St

Mt Vernon, IL

62864

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Showing 358 reviews

November 19, 2022

The purchasing experience was pleasant. No pressure tactics were used. It did take about six hours from start to finish, but that is to be expected. I would like to say, while the dealershi More

by SMEAGHER61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

King City Chrysler Center responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Karl met your expectations. Thank you again for choosing King City Chrysler Center, we look forward to having you as one of our valued customers for many more years to come! Kip Grob General Manager

November 19, 2022

Great place to buy a car. Friendly honest down to earth place to deal with. More

by Robb Bute
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

King City Chrysler Center responded

Robb, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kip Grob General Manager

October 31, 2022

The service department was very friendly and did the work needed in a far amount of time. More

by brmayberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

King City Chrysler Center responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Greg Krahn Service Manager

October 14, 2022

Took the car in for a recall, it took longer than expected, but they made sure I had a ride home from my doctor appointment to car dealership to get my car. Very friendly staff, everyone of the peop More

by vickywinchester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

King City Chrysler Center responded

Thank you so much for your excellent review, Vicky! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at King City Chrysler Center to be a positive one. Please don't hesitate to reach out if you need anything else. Greg Krahn Service Manager

September 16, 2022

Ease in getting an appointment in a time frame that fit my schedule. Jeep was taken in for service and returned very quickly. Friendly Staff!!! Great experience as always. More

by timdye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

King City Chrysler Center responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Greg Krahn Service Manager

September 12, 2022

Excellent service, got us right in for an oil change. Friendly staff. Good people to deal with. More

by PEKERLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2022 -

King City Chrysler Center responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Greg Krahn Service Manager

September 06, 2022

Friendly staff. Professional service. Fast and efficient service. Dealership clean with a nice waiting area. More

by KRUBSAM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

King City Chrysler Center responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing King City Chrysler Center. Greg Krahn Service Manager

August 22, 2022

They always take good care of me. Easy to get an appointment and you never have to wait long. More

by pbboles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

King City Chrysler Center responded

Thank you for taking the time to leave us a five-star rating. We sincerely value your business and look forward to your next visit. Greg Krahn Service Manager

August 19, 2022

Nothing easier than taking it ti King City. Sit in the lounge and enjoy a soda and it's done quickly. More

by 65GOATMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

King City Chrysler Center responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Greg Krahn Service Manager

August 19, 2022

Friendly and efficient service and staff. All issues / problems addressed and fixed quickly! The team is fantastic! More

by HOLLY28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trent
Aug 22, 2022 -

King City Chrysler Center responded

Holly, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Greg Krahn Service Manager

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