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King City Chrysler Center

Mt Vernon, IL

Overview
Employees
Reviews
Vehicles
4.6
358 Reviews
At King City Chrysler, we are committed to exceptional customer service and quality cars, at affordable prices. Our team is proud to serve the communities of Mt. Vernon, Fairfield and surrounding areas. We look forward to providing you with the best car buying experience possible. Shopping for a new or preowned vehicle is fun when you visit King City Chrysler Center Inc, located in Mt. Vernon, Illinois. Our customers come from throughout the St. Louis, Missouri, metro area to take advantage of our low-pressure, hassle-free experience. We also have an extensive inventory of new and used cars, a service department, and plenty of other perks.
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1603 Broadway St

Mt Vernon, IL

62864

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Showing 358 reviews

September 25, 2023

Overall a good experience. Prices went up on oil changes but I had a $10 coupon to offset it. The cashier was a little reluctant until I showed her it was from King City and no More

by marciawalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2023 -

King City Chrysler Center responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Greg Krahn Service Manager

September 22, 2023

Purchased my jeep at King City Chrysler in 2005, have always had it serviced there! Very satisfied and my jeep has 205000 miles and still going. Can’t get better than that!! More

by calowery7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2023 -

King City Chrysler Center responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Greg Krahn Service Manager

September 19, 2023

Pleasure to work with and was very much easy negotiating with on the final price. I was satisfied on the final price. I will buy my next vehicle from them. More

by patspung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron?
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Sep 20, 2023 -

King City Chrysler Center responded

Thank you for your feedback on your recent visit to King City Chrysler Center. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Kip Grob General Manager

September 19, 2023

The service department was very helpful with my questions and had my truck right in at my appointment time. More

by JLCUBFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2023 -

King City Chrysler Center responded

Thanks for sharing your thoughts about your experience with King City Chrysler Center. We appreciate your business and hope to see you again soon! Greg Krahn Service Manager

September 16, 2023

Great service, Courteous and very Impressionable. I have used King City for over 8 years even when I lived in South Carolina. More

by LADYVEEJAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2023 -

King City Chrysler Center responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing King City Chrysler Center! Greg Krahn Service Manager

September 15, 2023

An overall pleasant experience. I would recommend them to my friends and family members. Detail of vehicle was very good. More

by foodfiend67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Bradford
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Sep 17, 2023 -

King City Chrysler Center responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Greg Krahn Service Manager

September 09, 2023

They got me in right away and the service was excellent. Everyone was very friendly and I will definitely use them again. More

by robbiequinn2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2023 -

King City Chrysler Center responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Greg Krahn Service Manager

September 08, 2023

Van was in the shop for nearly a month. Was “fixed” twice and had to go right back in. More

by tena73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who the mechanic was.
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Sep 12, 2023 -

King City Chrysler Center responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Greg Krahn Service Manager

September 07, 2023

Service advisor was friendly and they were very prompt. We use our trucks for business and downtime is very difficult. We plan on using this dealership for future purchases because of the service experienc More

by jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2023 -

King City Chrysler Center responded

Thanks, Jeff! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing King City Chrysler Center! Greg Krahn Service Manager

September 02, 2023

My entire experience was great from start to finish. Stephen Lombardo was experienced, knowledgeable and very nice. I feel like I made a great purchase and a fiend. More

by Leland JFC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Lombardo
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Sep 03, 2023 -

King City Chrysler Center responded

Thank you for choosing King City Chrysler Center. Your feedback and rating mean a lot to us. We're glad Stephen was able to help, and we hope to see you again! Kip Grob General Manager

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