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King Buick GMC Mitsubishi

Gaithersburg, MD

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210 Reviews

16200 Frederick Road

Gaithersburg, MD

20877

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Showing 210 reviews

December 04, 2018

Great Service and Great People!!! Always smiling and speaking to their customers. Just nice people to do business with!! The showroom was very nice and clean. I would recommend King GM More

by Ride on Ride on
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch, Kevin Yi
Dec 11, 2018 -

King Buick GMC Mitsubishi responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Kevin Gayner - General Sales Manager - mdidier@kingauto.com

November 30, 2018

Awesome!!! I had a wonderful experience start to finish!!! Wonderful dealership and I highly recommend this business. Very honest, efficient, fair, and friendly! More

by jenniferagouveia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo Lopez Sales Assoc , Kevin Yi
Dec 11, 2018 -

King Buick GMC Mitsubishi responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Kevin Gayner - General Sales Manager - mdidier@kingauto.com

November 29, 2018

General Maintence Support I always received great service at King, which is why I have purchased several cars from them over the years. It is true that the dealer knows more a More

by robertipp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conrad Aschenbach, Bob Benson, Marcel Didier
Dec 11, 2018 -

King Buick GMC Mitsubishi responded

robertipp, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Kevin Gayner - General Sales Manager - mdidier@kingauto.com

November 26, 2018

Top Notch Dealership Been going to King for a few years now. This purchase was no different then the other ones. Gary Barber is always a pleasure to work with and makes th More

by jHilde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Barber
Nov 27, 2018 -

King Buick GMC Mitsubishi responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Gary’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Kevin Gayner - General Sales Manager - mdidier@kingauto.com

November 26, 2018

Super service Phil has done a really good job and was extremely professional. One of the best experiences that I’ve had and would definitely buy again More

by PNOVAK519
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Wood
Nov 27, 2018 -

King Buick GMC Mitsubishi responded

Thank you and congratulations on your purchase! Phil is a valuable member of our team and he will be grateful to read the nice comments you left him. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Kevin Gayner - General Sales Manager - mdidier@kingauto.com

November 26, 2018

Always a great customer experience at King. Great service experience. Vehicle properly diagnosed and the work was completed on time. Plus King agreed to pay a portion of the bill as a courtesy More

by NONE3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diaz, Kevin Markowski
Nov 27, 2018 -

King Buick GMC Mitsubishi responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Kevin Gayner - General Sales Manager - mdidier@kingauto.com

November 25, 2018

Great experience buying a car This dealership and our salesman Phil made the process so easy by doing alot of advance work. And they worked hard to get us what we wanted. More

by MAXZWEIG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Wood, Kevin Yi
Nov 27, 2018 -

King Buick GMC Mitsubishi responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Phil was able to meet your needs. At King Buick GMC, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Kevin Gayner - General Sales Manager - mdidier@kingauto.com

November 21, 2018

Hidden cost I had my 2018 GMC Sierra in for service and need to have an additional key made for the vehicle. I had inquired previously about it and was told it w More

by RANDY21784
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I did not interact with any of these personnel
Nov 27, 2018 -

King Buick GMC Mitsubishi responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Kevin Gayner - General Sales Manager - mdidier@kingauto.com

November 20, 2018

needs improvement in communication Brought new Sierra Denali 2500HD in for its first oil change and tire rotation. Also requested that GN ball and safety hooks be installed, top off DEF More

by COUNTJOSEPH70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Markowski
November 20, 2018

GMC Arcadia purchase I had a great experience! Very comfortable and smooth experience. There were Plenty of vehicles in stock. Would highly recommend this dealer to anyone More

by JUDYDIXON518
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Gary Barber
Nov 27, 2018 -

King Buick GMC Mitsubishi responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at King Buick GMC. Congratulations on the new GMC Arcadia! If you have any further needs, do not hesitate to stop by for a visit. Sincerely, Kevin Gayner - General Sales Manager - mdidier@kingauto.com

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