King Buick GMC Mitsubishi
Gaithersburg, MD
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Great Service and Great People!!! Always smiling and speaking to their customers. Just nice people to do business with!! The showroom was very nice and clean. I would recommend King GM Always smiling and speaking to their customers. Just nice people to do business with!! The showroom was very nice and clean. I would recommend King GMC. Thank You More
Awesome!!! I had a wonderful experience start to finish!!! Wonderful dealership and I highly recommend this business. Very honest, efficient, fair, and friendly! I had a wonderful experience start to finish!!! Wonderful dealership and I highly recommend this business. Very honest, efficient, fair, and friendly!! I could not be happier or more satisfied with my purchase experience!!! More
General Maintence Support I always received great service at King, which is why I have purchased several cars from them over the years. It is true that the dealer knows more a I always received great service at King, which is why I have purchased several cars from them over the years. It is true that the dealer knows more about their car than most others. My visit was for a regular oil change, which included a coupon which always helps. They pointed out that my cabin filter and engine filter should be changed, too. They were right as I try to replace them on schedule an I knew I was behind. I planned to replace the cabin filter on my own, but when looking at the location, I knew it would take me a couple of hours to get the right tools together and get it done properly. The service manager gave me an incentive to let King take care of it and I was happy to agree. Of course, my car was ready as expected and included a free car wash. More
Top Notch Dealership Been going to King for a few years now. This purchase was no different then the other ones. Gary Barber is always a pleasure to work with and makes th Been going to King for a few years now. This purchase was no different then the other ones. Gary Barber is always a pleasure to work with and makes the car buying process stress free. I would definitely recommend him to anyone that’s in the market. More
Super service Phil has done a really good job and was extremely professional. One of the best experiences that I’ve had and would definitely buy again Phil has done a really good job and was extremely professional. One of the best experiences that I’ve had and would definitely buy again More
Always a great customer experience at King. Great service experience. Vehicle properly diagnosed and the work was completed on time. Plus King agreed to pay a portion of the bill as a courtesy Great service experience. Vehicle properly diagnosed and the work was completed on time. Plus King agreed to pay a portion of the bill as a courtesy as the vehicle was only 1000 miles out of warranty. More
Great experience buying a car This dealership and our salesman Phil made the process so easy by doing alot of advance work. And they worked hard to get us what we wanted. This dealership and our salesman Phil made the process so easy by doing alot of advance work. And they worked hard to get us what we wanted. More
Hidden cost I had my 2018 GMC Sierra in for service and need to have an additional key made for the vehicle. I had inquired previously about it and was told it w I had my 2018 GMC Sierra in for service and need to have an additional key made for the vehicle. I had inquired previously about it and was told it was in the neighborhood of $60-70 dollars. This was pricey but fine. However when checking out, I was informed it would be $131 dollars. I had to one full hour of labor to make one key. I find this outrageous and totally unacceptable. I have serious doubts that I will return for service any further. I understand they have to set up the computer to cut the new style keys, but give me a break, one hour of labor! Thanks and guess I will see you another time. More
needs improvement in communication Brought new Sierra Denali 2500HD in for its first oil change and tire rotation. Also requested that GN ball and safety hooks be installed, top off DEF Brought new Sierra Denali 2500HD in for its first oil change and tire rotation. Also requested that GN ball and safety hooks be installed, top off DEF and inspect vehicle for a long distance haul with horse trailer. Offered to wait for 60-90 min or drop off. Opted to wait. Service finished in aprox 2 1/2 hrs. Left dealership and scrolled through gauges, all 4 tires reading 70 psi (front listed as 60 and back 75). Returned immediately to dealership to correct psi. Out in 15 min with “corrected” psi. Scroll through gauges again. Front now reads 63 and rear 69. Return to dealership. Third time's a charm. Service writer is apologetic and says I shouldn’t have to justify my request. I asked for something that wasn’t delivered. Very nice customer service, loss of communication somewhere between service writer and tech. More
GMC Arcadia purchase I had a great experience! Very comfortable and smooth experience. There were Plenty of vehicles in stock. Would highly recommend this dealer to anyone I had a great experience! Very comfortable and smooth experience. There were Plenty of vehicles in stock. Would highly recommend this dealer to anyone looking for a new vehicle. More