King Buick GMC Mitsubishi
Gaithersburg, MD
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Great dealership! The service department is always professional and friendly. I was in and out in a very reasonable time frame for routine maintenance on my truck. The service department is always professional and friendly. I was in and out in a very reasonable time frame for routine maintenance on my truck. More
Terrible customer service No attention to detail. I have had to take my car in for the same issue three times to get it fixed. Then they hussle you for the courtesy rental even No attention to detail. I have had to take my car in for the same issue three times to get it fixed. Then they hussle you for the courtesy rental even when your vehicle is gonna stay overnight. They actually charged me $90 yet my car stayed overnight. I thought I would have them as my service shop because I have a Buick, but not anymore. I am gonna try someone else in my area. There is a time I needed new tires, when I called, the service guy was so rude, I hang up called up NTB and had my tires replaced there More
Quick and easy. No snags. I just got a new cell phone and went into the showroom after the service was done on my car and Bob Benson, the person that sold me the car, helped me I just got a new cell phone and went into the showroom after the service was done on my car and Bob Benson, the person that sold me the car, helped me add the phone to the car. I was very appreciative because I am not a techie! More
Great used car! My salesman Knox, went over and beyond to make sure every detail was covered. Even after I left the lot and had a headlight go out, he made sure it wa My salesman Knox, went over and beyond to make sure every detail was covered. Even after I left the lot and had a headlight go out, he made sure it was replaced in a timely manner. This is the second car we have purchased here and will be a repeat customer for life! More
Oil change Quick and efficient. Diaz was my service coordinator and he kept me apprised of all the the recommended services I would need. Thank you again. Quick and efficient. Diaz was my service coordinator and he kept me apprised of all the the recommended services I would need. Thank you again. More
Great service that made me feel at home and will be my new service center time and time again and will let a my gm owners know all about this place service that made me feel at home and will be my new service center time and time again and will let a my gm owners know all about this place More
I wanted a repair center that was closer to my house. I took a chance with King Buick and it was wonderful folks were helpful they were able to get a loaner car for me so I could get back home and to work I took a chance with King Buick and it was wonderful folks were helpful they were able to get a loaner car for me so I could get back home and to work the next day. As I am an on call employee at Asbury Village there center is close, they are efficient. I will be back. More
Exceptional service My vehicle was serviced by Diaz. He was polite, professional and above all, knowledgeable. I felt confident that I was in good hands and not being ta My vehicle was serviced by Diaz. He was polite, professional and above all, knowledgeable. I felt confident that I was in good hands and not being taking for a ride. More
Recall issue Completely took care of the issue and was ready when promised. Evening hours makes it convenient. Always have taken care of any issue. Get place to p Completely took care of the issue and was ready when promised. Evening hours makes it convenient. Always have taken care of any issue. Get place to purchase new car and trucks More
Repair of headlight on 2015 Buick Enclave Marty Carr was very helpful by giving me an appointment with an approximate time when the work would be completed The repairs were done in a timely m Marty Carr was very helpful by giving me an appointment with an approximate time when the work would be completed The repairs were done in a timely manner and Marty explained fully the necessary required repairs. He also informed me that the repairs were covered under warranty. I would recommend King Buick GMC Mitsubishi to anyone interested in purchasing a new vehicle or looking for a reliable service center. My experiences have always been courteous and respectful. More