King Buick GMC Mitsubishi

Great My service writer was great got me in after my normal writer said it would be next week - this guy did not even blink - this was was a good experience My service writer was great got me in after my normal writer said it would be next week - this guy did not even blink - this was was a good experience More

Repairs Great place and love working with Marty in the service department !!! Always like knowing the repairs are done on time and right. Customer service Great place and love working with Marty in the service department !!! Always like knowing the repairs are done on time and right. Customer service is number one and will get me back every time! More

Routine maintenance visit Made an appointment for L,O,F change and fuel filter for a 2017 Denali diesel. Truck was taken right back and service was completed in about 1.5 hours Made an appointment for L,O,F change and fuel filter for a 2017 Denali diesel. Truck was taken right back and service was completed in about 1.5 hours, which was great since I was waiting. Service writer Greg came and got me when done, he explained that since the weather was supposed to be very cold they were not washing vehicles (did not want the doors and locks to freeze overnight). I have have been treated very well here and look forward to King being my dealership for many years! More

King has a heart! King service staff not only changed my oil, but found a fix for my 4-wheel drive that was covered under warranty. Because the job took a longer time t King service staff not only changed my oil, but found a fix for my 4-wheel drive that was covered under warranty. Because the job took a longer time than expected I was given a courteousy ride home. Once home, I had a family emergency and King graciously kept my truck there till I could pick it up the next day. The service man, Marty Carr even called me to let me know the status on the car. He knew I was having a tough day so he made some fun jokes to lighten me up. I love a service place with a personality. A big help too. More

Worst place to repair your vehicle, they damaged my Acadia Horrible Service Auto dealership! King Buick GMC in Gaithersburg,Maryland. Because I complained about my service,they decide to beg people to say go Horrible Service Auto dealership! King Buick GMC in Gaithersburg,Maryland. Because I complained about my service,they decide to beg people to say good about them. This dealership is the one of the most regrettable place I have ever been for a car repair. They vandalized my vehicle in their possession for a repair and they quoted me a high repair ticket from an $800 to a new quote of $10,000. I filed a dispute with Buick GM and all I received is a complaint ticket. I am stranded without my vehicle for a whole month now. Service Manager is terrible and unhelpful in addition to their whole team. Only pretended that he can repair my car initially then showed so much distrust. It is sad!! Lilian More

Fast installation Service rep was friendly and helpful and explained the problem fully. He also genuinely seemed concerned that I understand the problem and kept me adv Service rep was friendly and helpful and explained the problem fully. He also genuinely seemed concerned that I understand the problem and kept me advised of the progress during the service. More

Friendly , Professional, Efficient I arrived without an app[ointment, nonetheless I received fast, efficient and courteous service. My vehicle was serviced and washed and returned to me I arrived without an app[ointment, nonetheless I received fast, efficient and courteous service. My vehicle was serviced and washed and returned to me in very short time. More

Courtesy and out quickly The treatment was outstanding. I was late arriving to the appointment and when I got there the truck was taken in for service and a couple of hours l The treatment was outstanding. I was late arriving to the appointment and when I got there the truck was taken in for service and a couple of hours later I was done! Please thank my team leader for the outstanding service. More

Expensive! Were those the original brakes you replaced or the second replacements? If the latter, are not the first replacements under warrenty? Also, why were Were those the original brakes you replaced or the second replacements? If the latter, are not the first replacements under warrenty? Also, why were the back breaks in pristine condition? Were they being used? More

Awesome service department Everyone I have had contact with at King has been professional, knowledgeable and helpful. Customer service is amazing. I originally bought my car fro Everyone I have had contact with at King has been professional, knowledgeable and helpful. Customer service is amazing. I originally bought my car from Fitzgerald Buick, and planned to get my car serviced there at well. But I quickly learned that their customer service is TERRIBLE. I will only go to King. More