King Buick GMC Mitsubishi
Gaithersburg, MD
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Excellent response and service . Good people to do Excellent response and service . Good people to do business with no hustle or playing around w vehicles prices , i was in and out w my brand new ca Excellent response and service . Good people to do business with no hustle or playing around w vehicles prices , i was in and out w my brand new car in less than 3 hours.. special thanks to sales manager.. More
This is by far one of the best dealerships that I visited. This was my first stop and after I visited a couple of other area dealers I returned to King. They were more than fair with the sale price a visited. This was my first stop and after I visited a couple of other area dealers I returned to King. They were more than fair with the sale price as well as my trade -in. There is a certain level of salesmanship that I did not see at any of the other dealerships. After going to the other stores and seeing that they did not even take the time to know their product I realized they did not deserve my business. Thanks again King , I will be back for my next one too. More
This I's the second car I have bought from king and Bobby . I tell everyone I know to go see Bobby and he will take care of them thanks again bobby . I tell everyone I know to go see Bobby and he will take care of them thanks again bobby More
Beware. You will pay a premium for car maintenance and repair at King’s GMC, and if you are not a car savvy person they WILL push unnecessary repairs on you. The Service Department maintains a consistent repair at King’s GMC, and if you are not a car savvy person they WILL push unnecessary repairs on you. The Service Department maintains a consistent policy of adding superfluous fees and recommending unnecessary work. The work performed by the technicians is decent enough, but on a recent visit to have a stuck ignition lock fixed the service department added $40 for “Hazardous Waste Removal and Shop Supplies”, something this repair neither generated nor consumed. Also for the third time the service writer has insisted I need a service performed that the car did not need, in this case a $740 brake job and a $170 coolant flush. I no longer trust them to even perform oil changes, and will only go to my local mechanic who had done my brake maintenance just two months before. More
Had such a terrible experience that I actually PAID to have my car towed to Frederick so my mechanic could do the work. I originally had it towed to King thinking they would replace the faulty part they i have my car towed to Frederick so my mechanic could do the work. I originally had it towed to King thinking they would replace the faulty part they installed two years ago but they didn't. WITH towing the cost was $200 less than what King wanted for the repair. The actual service cost was $350 less than what King wanted. SERIOUSLY! These guys are money-grubbers and crooks and don't care a thing about their customers: especially Saturn owners. More
Tony was helpful and friendly. Repairs were made in a timely manner and prices were less than my local garage quoted for a water pump replacement. My vehicle is older (1995 Buick Lesabre) and to get good timely manner and prices were less than my local garage quoted for a water pump replacement. My vehicle is older (1995 Buick Lesabre) and to get good service from a dealer makes me very happy as I was concerned about prices before going in. More
I HAD THE BEST experience. I purchased a 2010 Buick regal brand new from king buick gmc in gaithersburg MD CONRAD Aschenbach and gary barber WAS VERY HELPFUL and super nice.I will send everyone on i know to brand new from king buick gmc in gaithersburg MD CONRAD Aschenbach and gary barber WAS VERY HELPFUL and super nice.I will send everyone on i know to this dealership for there next new are used car. More
Well it has been around 7 months of back and forth with these guys. Two turbos, a motor, a CAT, a clutch, and last a "cracked" frame. I've been lied to, bull$hitted, and blown off multiple times by thes these guys. Two turbos, a motor, a CAT, a clutch, and last a "cracked" frame. I've been lied to, bull$hitted, and blown off multiple times by these guys. Anything from "Your pads need to be replaced and rotors turned" at the tune of $380!!!! So I bought some performance pads and drilled/slotted rotors and when I went to put them on..........upon personal inspection of the pads I had 40-50% life on the front and near 80% on the rear to when the turbo's down pipe blew loose after they had replaced the motor "the catalytic convert was clogged" (motor ran fine and I drove it in...just no boost). I even paid to have the clutch pressure plate, friction plate, and throw out bearing replaced since the motor was swapped out only to hear when I asked about surfacing the flywheel "you have a hydraulic clutch and the flywheels on those don't require you to resurface them" ????? Even the service manager had to acknowledge the mechanics BS on that one. To top it off on this one, my throw out bearing is starting to sing to me intermittently since they replaced it.....sure sounds like one that is getting ready to go out, not one that's brand new. I was lied to about the loaner car and then they wanted to "rent me one" (if your vehicle is down for 24 hours for warranty work GM will provide you a car for free) They broke the PVC attachment on the intake and " hot glued" it back on. Then tried to hide it by removing the glue when brought to the manager's attention and reported to me that there wasn't "anything wrong with it". I have cracks in my interior dash from where the shifter was removed when the tranny was pulled...oh those were already there....................???? xxx!! The list goes on, if you value your car and your wallet, find another place to service your car! This dealership is extremely corrupt! More
The dealer was very RUDE !!!!!!!!!!!!! he was not nice the over all experiance was just VERY BAD . I would never visit the dealer again in my life. I will tell all my friends to go else were . I had such the over all experiance was just VERY BAD . I would never visit the dealer again in my life. I will tell all my friends to go else were . I had such a bad experiance with conrad he was a jerk and yelled a lot he seem to de a spoILED BRAT !!!!!!!!!!! IT WAS NOT GOOD AT ALL More