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King Buick GMC Mitsubishi

Gaithersburg, MD

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210 Reviews

16200 Frederick Road

Gaithersburg, MD

20877

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Showing 210 reviews

June 01, 2020

My visit this afternoon to the service department of King Buick was once again an experience of ease and positive response to my needs. I brought my 2020 Envision for a minor repair which was attended to wit More

by jonahmd
Recommend Dealer
Yes
Employees Worked With
Phil Wood, Kevin Markowski
May 27, 2020

Mary Ditman was exceptional during my visit. She kept me informed, anticipating questions and had answer in a timely manner if she didn’t know immediately. Being my first time dealing with service center, More

by Jjuarez
Recommend Dealer
Yes
Employees Worked With
Mary Ditman
May 26, 2020

We have bought a number of cars from Bob...great customer service. Have always provided top of the line service. We will always come for our cars here More

by Mike
Recommend Dealer
Yes
Employees Worked With
Bob Benson
May 18, 2020

My last four visits have been to the service dept with Mary Ditman and interacted with with several other individual and the experience has always been exceptional More

by allenford
Recommend Dealer
Yes
Employees Worked With
Mary Ditman
April 16, 2020

Great service - Daniel in the service dept. is very professional polite and friendly. I must say he didn’t work on my truck how was disappointed that when I got into my truck it spelt like rotten fish; More

by WendyannH
Recommend Dealer
Yes
Employees Worked With
Daniel
Apr 17, 2020 -

King Buick GMC Mitsubishi responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. King Buick GMC Team

March 27, 2020

I must say King Buick GMC has been a great experience with the service department. They took me in right away for an oil change tire rotation and a recall. All this was done within 1.5 hours. More

by pjc1110
Recommend Dealer
Yes
Employees Worked With
Kevin Markowski
Apr 07, 2020 -

King Buick GMC Mitsubishi responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. King Buick GMC Team

March 26, 2020

Gary was great.... had everything ready to go . The car was clean and the control were explained well. I star was set up along with the XM radio. More

by fm9152
Recommend Dealer
Yes
Employees Worked With
Gary Barber, Kevin Markowski, Zach Fenhaus
Mar 26, 2020 -

King Buick GMC Mitsubishi responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! King Buick GMC Team

February 28, 2020

My 18 year old car needed alot of work. They were up front re cost and offered a loaner as it was taking longer than expected. More

by SusanK
Recommend Dealer
Yes
Employees Worked With
Diaz Bonilla
Mar 02, 2020 -

King Buick GMC Mitsubishi responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, The King Buick GMC Team

February 24, 2020

The service was great, they fit me right in and they did a great job and had me up and running in. no tjme. Great team work. More

by Batchelorbetts40
Recommend Dealer
Yes
Employees Worked With
Not sure...everyone was plaesant... great job team, Kevin Markowski
Mar 02, 2020 -

King Buick GMC Mitsubishi responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, The King Buick GMC Team

February 22, 2020

Friendliest staff of any dealership I've ever dealt with. Always a pleasure to work with everyone there from the front desk to sales to service. More

by Leesburg customer
Recommend Dealer
Yes
Employees Worked With
Phil Wood
Mar 02, 2020 -

King Buick GMC Mitsubishi responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The King Buick GMC Team

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