King Buick GMC Mitsubishi
Gaithersburg, MD
Filter Reviews by Keyword
By Type
Showing 210 reviews
The staff at KingBuick, particularly Bob Benson, made the trading and buying experience an enjoyable one. Of course, the staff is there to sell you a car (new, in my case), but Mr. Benson kept the experienc trading and buying experience an enjoyable one. Of course, the staff is there to sell you a car (new, in my case), but Mr. Benson kept the experience cordial, professional and respectful. I was satisfied with the price offered on both, my trade-in vehicle and my new car purchase. I would definitely go back to KingBuick in the future. More
I was treated with respect thrughout the buying process. The staff with whom I interacted were willing to deal with me to enable the sale to happen. Marty Scwartz was particularly helpful. The staff with whom I interacted were willing to deal with me to enable the sale to happen. Marty Scwartz was particularly helpful. More
The sales man (Phil Wood) was PHENOMENAL. He was attentive but not pushy. He was thoughtful and considerate and respected our budget and limits. He didn't try to push a more expensive vehicle on u attentive but not pushy. He was thoughtful and considerate and respected our budget and limits. He didn't try to push a more expensive vehicle on us and listened to our wants and needs. The actual dealership was clean, bright and the staff were all courteous and professional, even though they were not involved in the transaction. The entire process was smooth and effortless. We were offered water or tea and coffee and the finance guy explained everything clearly without being long winded and making the process lengthy and arduous. I had visited 3 other showrooms prior to going to King Buick GMC and by far, the experience with King Buick was superior. I spent at least 3 hours in the other dealerships negotiating and being harassed and pushed into something I didn't want. With Phil, I was in and out within an hour or so, all including trading in my old car and purchasing a new one. This was the best car purchasing experience I have EVER had in my lifetime and this is NOT my first new car purchase. I HIGHLY recommend King Buick GMC and all of their staff and give them full stars in all areas. Thank you to King Buick and all of their fantastic and professional staff! More
Salesperson, Bob Benson, very personable/knowledgeable and worked hard to find the new Buick Verano I desired. Sales price, trade-in, met all my expectations. and worked hard to find the new Buick Verano I desired. Sales price, trade-in, met all my expectations. More
Best dealership around as I went to them all looking to buy my mom a used safe car. They helped me find one as if my mom was theirs. Even buying a used car they treat you like you are the most important cl buy my mom a used safe car. They helped me find one as if my mom was theirs. Even buying a used car they treat you like you are the most important client they ever had. Kind. Will fix anything. Do anything to make it right. Fair. Truly I have not been to a better dealer in 50 years of car buying. Service- nothing is to small to fix or correct. THANK YOU KING AUTO. YOU HAVE A CUSTOMER FOR LIFE!!!!! More
I came in knowing exactly what I wanted, and the salesman did not try to sell me up or talk me into something I did not want. For once, I had a happy experience buying a new car, and they returned my rental did not try to sell me up or talk me into something I did not want. For once, I had a happy experience buying a new car, and they returned my rental for me as well. More
King Buick was by far absolutely delightful to work with. From beginning to end they were very attentive to my requests and needs. Acting upon requests promptly and provided informative details. They beat ot From beginning to end they were very attentive to my requests and needs. Acting upon requests promptly and provided informative details. They beat other dealerships offers by going above and beyond (not just matching). They didn't have the vehicle of choice in stock but agreed to have one delivered with an earnest deposit. Upon my arrival, I was greeted by Conrad the General Sales Manager and Juan Cruz and explained I left my credit card and checkbook at home. Conrad then sealed the deal by offering to accept and agree to just a handshake. This personalization took the sales experience over the edge. I'm in sales and for someone to go thru great lengths and bring in a car from another destination based off your word and a handshake only says a lot. After that, no other deal mattered. This dealership adds personal touches and passion in their sales efforts. It's all about relationship with sales, and they definitely know how to build a relationship. I'm forever a customer. More
The customer service that I received was outstanding. The staff went above and beyond meeting my needs in the vehicle I wanted and the price that I could afford. On top of that they made sure that I was The staff went above and beyond meeting my needs in the vehicle I wanted and the price that I could afford. On top of that they made sure that I was continually informed of the process and made sure that I did not have to spend any additional time that I did not need. I will highly recommend this dealership. More
Very Friendly, Knowlegeable, Met myexpectations and more, great price for my trade, My husband will return to trade also in the futrue, I would recommed this dealership. Thanky for everything Marylou Wel great price for my trade, My husband will return to trade also in the futrue, I would recommed this dealership. Thanky for everything Marylou Welch More