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King Buick GMC Mitsubishi

Gaithersburg, MD

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rated
210 Reviews

16200 Frederick Road

Gaithersburg, MD

20877

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Showing 210 reviews

November 14, 2018

Truck Purchase Gary Barber was very knowledgeable. Easy to deal with. Paperwork was ready, Truck was ready. All on time and easy. Good Job. Looking forward to dealin More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Barber
November 14, 2018

Car wouldn't start on a Monday morning. Had it towed to AAA Monday night. AAA kept it all week and I was told "we can't find the problem. Take it to a GM dealer. Towed More

by Cadi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg in service
November 13, 2018

Fantastic service. All thanks to Diaz I came into king Buick GMC to get service done for my truck. I came in to get my transmission service done and get it flushed. Now it's shifting smoot More

by R.TESFA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conrad Aschenbach, Gary Barber, Bob Benson, Phil Wood, Bill Rowles, Marcel Didier, Kevin Yi, Luis Salcedo, Craig Glover, Zach Fenhaus
November 12, 2018

Oil change Great. They know how to change oil. I got my car back within 4 hours, do I would say the oil change was successful. I'm grateful they know how to d More

by jkister2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diaz Bonilla
Nov 13, 2018 -

King Buick GMC Mitsubishi responded

Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit. Kevin Gayner - General Sales Manager - mdidier@kingauto.com

November 12, 2018

THE PLACE IS AWESOME DAVE IS THE BEST BAR NONE ADVISOR... HE ALWAYS EXCEEDS MY NEEDS AND THE PARTS DEPARTMENT GOES ABOVE AND BEYOND TO MAKE SURE ALL MY PARTS ARE THERE WHE More

by GOBBY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAVE GOGGIN, TIM TITCOMB, KEVIN MARKOWSKI, Kevin Markowski
Nov 13, 2018 -

King Buick GMC Mitsubishi responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Kevin Gayner - General Sales Manager - mdidier@kingauto.com

November 12, 2018

Service The service was good and they found several things that needed serviclng. The person who called me had a heavy accent and it was hard to understand h More

by hprideno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Salcedo, Craig Glover
Nov 13, 2018 -

King Buick GMC Mitsubishi responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Kevin Gayner - General Sales Manager - mdidier@kingauto.com

November 07, 2018

Extremely Happy Buyer The salesman was extremely friendly, professional, knowledgeable, and helpful. He exerted no pressure to buy. The financial manager worked with us t More

by JCJDONOVAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Wood
Nov 08, 2018 -

King Buick GMC Mitsubishi responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Phil and the rest of the King Buick GMC team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Kevin Gayner - General Sales Manager - mdidier@kingauto.com

November 07, 2018

Excellent Staff were friendly ( Phil Wood ) and did a thorough job explaining everything. No pressure in purchasing a vehicle and gave us plenty of time to make More

by SARAH_DAVIES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Wood
Nov 08, 2018 -

King Buick GMC Mitsubishi responded

Sarah, Phil is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Kevin Gayner - General Sales Manager - mdidier@kingauto.com

November 05, 2018

Great experience Diaz is so helpful and friendly, he kept me in the loop the whole time, many times going above and beyond to see to my comfort. More

by JENSMITH8605
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diaz
Nov 06, 2018 -

King Buick GMC Mitsubishi responded

Hi Jen and thanks for the great feedback! We're very happy that Diaz was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Kevin Gayner - General Sales Manager - mdidier@kingauto.com

November 05, 2018

Great customer care Bob Benson and Dave Goggin went out of their way to provide excellent customer service. I would highly recommend King for service (and sales). Great p More

by Erik B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Giggon, Bob Benson
Nov 06, 2018 -

King Buick GMC Mitsubishi responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Bob & David assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Kevin Gayner - General Sales Manager - mdidier@kingauto.com

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